Greens With Envy

Like many others, I was hesitant to call Greens With Envy because of the Unilocal reviews, however after getting some ridiculously high estimates from other contractors I thought why not.
PROS: courteous crew, finished on time, were patient in answering my many questions, finished product looks great, saved a lot of money vs. competitors
NOT-​SO-​PRO: there were some communication hiccups with a salesman regarding the install date that had me worried… I know that scheduling does not usually go to plan, but all I ask for is a simple heads up and not be left in the dark. But, I was happy to see that the owner, Jared, took charge and was on-​site for install and made sure everything from then on went smoothly. A few days after the install he called just to check in and see if everything was still going well.
My turf has been installed for about 2 months now and my 3 dogs and I are very happy with it. Jared assured me that if for some reason anything doesn’t look right in the future I should give him a call and they will be right out to fix it… I haven’t had an issues with the product or install quality, but I have no reason to believe they won’t backup their promise.

Clearly we should have read the reviews before we agreed to this company. Sadly, we are among the many disappointed customers. Our party of 50 will be greeted to a mud filled back yard for our annual Derby party because of the false promises. I could forgive this from a young entrepreneur who doesn’t know how to schedule to include for weather, but clearly a pattern has emerged. He still has time to redeem himself — we’ll see if he does. If so, I will be happy to edit this review.

I hate to give a bad review, but I had a really bad experience with this company. Jared came and gave me a quote and, when I finally accepted, a date for installation. That day came and went. The initial delay was because there had been a lot rain and he was backed up, and I accepted this reason. But three weeks later I still had no lawn installed, an amazing lack of communication from Jared (and I would have expected an «I’m sorry, I’ll lower the price by X since I’m not fulfilling our deal»). Plus, I had an unhappy tenant that I had to refund part of the rent since I didn’t deliver on my word.
I ended up having to go with a competitor, who is actually delivering on his word earlier than promised. I will say that Jared’s quote was cheaper than the one I’m going with, and he seems to know what he’s talking about, but I can’t recommend him.
I told him he’d get this review if he didn’t do the job, and here it is. Business management fail.

Apparently, as a business, you can pay Unilocal to hide your bad reviews. You apparently can also create false reviews, such as Dustin’s. You should note that there are only 2 «recommended reviews» and 21 hidden reviews. Of those 21, there are none that give more than 1 star, the lowest rating possible on Unilocal.So how the rating overall is 5 stars is beyond me. Isn’t Unilocal supposed to be an arena for un-​sensored reviews? Here’s my experience with Greens with Envy. I’m sure not envious of their customer service. I gave Jared several opportunities to opt out of our landscape job. After coming to the house to discuss our job, I was convinced Jared was our guy. Then I heard nothing from him for a week and a half. I reached out, didn’t hear from him and finally, after two weeks, he emailed to say he had to leave town on emergency. Fair enough. He promised something to me later that day. Three days later still nothing. I email to ask if our job was really something he wanted to do. He replied immediately to say «YES, of course! I’ll get something to you later today.» I should have known better. Nothing. I’ve not heard from him since. He would surface, save face and say he was jumping right on my project each time… and each time, nothing. My suggestion, don’t take Jared at his word.

This business is awful and worse customer service. I had an appointment scheduled twice and they didn’t show up either time or even call! I followed up and they said they dropped the ball and they would make it right. They didn’t send an updated proposal and never returned my calls. I gave them every opportunity to make it right and didn’t make any effort. I took two days off work to get this installed and they couldn’t be bothered. Stay away at all cost!

We couldn’t be more pleased with Jared and his team from Greens With Envy! We hired them to install fake turf in our backyard to alleviate the issue we were having with our dogs killing the lawn (which, subsequently, had turned into a mud pit in some areas.) Jared was responsive and brought samples to our house within a couple days. He was extremely knowledgeable about what features each turf offered and was able to recommend a couple grasses he thought would work well for our purposes (pet friendly, anti-​microbial, and with good drainage.) The final product? Incredible! They were able to place the turf exactly where the grass had been and it looks phenomenal! It’s so realistic, soft, and his recommendation of the W blade to avoid heat retention was right on the money. The dogs absolutely love it and we are thrilled! They were fair in their price, prompt with their service, and completed our project with record time and precision. I’d highly recommend them to anyone!

I was referred to this company from the distributor of artificial grass. He called back quickly. We made arrangements to meet the next day. He came out and gave me a quote and said he could install the following week. The following week he never returned any phone calls. The week after that he finally called back a said he received the wrong grass and promised the following Monday. The following week I called Monday, Tuesday, Wednesday and finally after 11 phone calls heard back on Thursday. Rescheduled for the following week on Tuesday. No contact once again until Thursday, when his employee shows up with the wrong grass. After five phone calls back and forth he insists that it is the correct grass and he will come over the next day (Friday) to talk to me. No word until Monday when he finally returns my third phone call and agrees to come out that afternoon. When he comes out he agrees that it is the wrong grass. He orders new grass and says it will be in the following Monday and he will install it Tuesday but no later than the following Wednesday. That is the last time I have heard from him other than getting a charge to my credit card from his company for work that has not been done. It is now Friday of the following week and I am in process of trying to get my money back and get another company out to actually do the work. Jared talks the good talk but did not live up to a single one of his promises, commitments, or timelines.

We brought Jared from Greens With Envy Landscaping on board because he was referred to us by a neighbor. Jared was asked to design a basic paver option leading from sidewalk to street (VERY BASIC). In the beginning Jared was on top of things and communicating. After it rained twice on the days he was supposed to perform, Jared went MIA. By this time Jared had required ½ of the project total up front.
Just to put this is perspective… The plan was approved and supposed to be finished in Feb. 2013, however by MAY JARED STILL HAD NOT COMPLETED THE JOB.
During the months of Feb and March, Jared kept giving the «I will get you taken care of, your top on my list.» Jared NO CALLED NO SHOWED numerous times and this began frustrate the HOA.
Since Jared was referred by a neighbor, there were 3 individuals that hired Jared to perform work. Jared NO CALLED NO SHOWED to all 3 individuals and eventually was fired by all 3 due to lack of professionalism, communication and inability to perform the work we had already paid him to do.
Now is when the fun starts, we pulled the chord on Jared and requested a full refund!
Jared no longer had our initial deposit and was unable to pay us back.
It took waiting another 2 weeks (so now MAY 2013) and a threat of taking Jared to SMALL CLAIMS COURT to get out money back.
Overall, I would think twice and highly recommend using a different landscaper for yourself.
I also hope no one has to go through a situation that the 3 of us did…
SO UNPROFESSIONAL JARED!

We used Jared for our business landscaping… he did an excellent job. He changed our landscape to include more large rocks to help with flyaways in our parking lot. It looks great!

I know it is scary when there is only one review, but all I can say is that this is one of the best service providers I have ever hired. Jared, the owner, is a terrific guy and will do whatever it takes to satisfy the client.
Our first project with Jared was to put in a flagstone patio, add a built in stainless steel grill, and a lava rock fire pit. They also, adjusted drip lines and sprinklers. Not only do they not cut corners, these guys work hard and fast. The project was completed in 6 days and literally, they focus on the smallest details. They use small cut out pieces to add detail and character. In addition, when my wife and I noticed something we did not like, he was quick (without any argument) to deconstruct the area and fix it to our liking. Awesome job.
We have re-​hired Jared to come in and add a fence and a raised vegetable bed. They literally, will have it finished in less than three days.
I would absolutely recommend these guys to anyone interested in a landscaping project. I will happily provide more info and pics if you want to contact me directly.
If there were 6-​stars I would have given it to Jared…