GreenTree Dental

They cancelled on me after I had already arrived at the office! How ironic that they charge people for late cancellations. I took time off of work and drove all the way there for a standard cleaning and after I filled out my paperwork, they told me that I’d have to come back another time. Now my teef are dirty =(

OK, dentist? 5 stars? Its true. I have never, ever, had such a thorough check up. From the moment I walked through the doors (clinic is in sketch strip mall, but dont let that put you off), I was greeted by two friendly receptionist. Their equipment is very high tech, right down to the massage dental chair! Dentist went tooth by tooth and examined, and explained things Then, the hygenist did the same thing, tooth by tooth. I was interested in another service, so the other dentist (the son) came and talked to me. Both dentist were so very nice, calming and informative. At the end, they put you in a room with another gal who explains again what the dentist recommends and what the estimated cost will be. I am very impressed with this place! Guess I found my new Denver Dentist!

I really dread going to the dentist but I honestly had a great experience here. The staff were all very friendly and knowledgable. They were fast but efficient. Will definitely be returning here in the near future!

Can’t say enough great things about the wonderful staff at Greentree Dental! I was incredibly nervous to see a dentist as I had not been in 20 years. I went in for a deep cleaning and an extraction. It was such a breeze! Didn’t feel any pain. They are so gentle and caring and take their time with their patients. I highly recommend Greentree Dental! You will not regret a visit with them.

They were very welcoming and listened to all of my concerns, very personable. The waiting area has coffee and teas, the patient rooms have massage chairs (they are still renovating, but other then aesthetics it’s no problem). Dr. Koch was thorough and patient. I am bringing my boyfriend here for dental work, they specialize in surgeries and deep cleanings. I read all of the reviews before going and was a little hesitant. They took X-​rays in under 4 minutes (I always have trouble with X-​rays since I have a small mouth) and the cleaning was thorough and fast (which I prefer). Checkin was quick they promptly took me and was out of there in under 45 minutes. I would recommend this dentist to everyone.

Dr. Doug is the BEST. I would highly recommend Greentree. Very caring and helpful. Dr. Doug is proud of his work and it shows. I have never been over charged, he stands by his work. Very knowledgeable, and willing to take the time to explain your options. I am very grateful to have found such a wonderful dentist in Denver.

Went to Greentree Dental today, 9÷4÷2014 as a new patient. I was taken back for bite wings and a panoramic set of X-​rays as I am new to this dentist and hygienist. After this the hygienist measured the gums around my mouth while someone else quickly took down numbers. Then I was told that I needed deep root cleaning, scaling and root planing is a better term and that they could start the deep cleaning today. They refused to do a routine cleaning of my teeth and said it was not what I needed and they could not do it according to diagnostic codes submitted to insurance company. It was deep cleaning that costs at a minimum of $ 1200 or nothing. I have never used this hygienist and she expected me to say yes I’ll let you scale my gums even though I have never experienced a cleaning by you. And no I don’t want to think about it or possibly increase my flossing or dental hygiene techniques or maybe there were other reasons for my gums to be swollen and the numbers to be high. No it was the only approach they were willing to offer. I know that deep root cleaning is controversial and not always is the solution for everyone. It was a horrible experience where I felt like I was being forced to make decisions and that they took away my rights to choose my own course of treatment. Maybe I would have come to this conclusion if after using other methods didn’t work but they wouldn’t give me that right. i hope my insurance company refuses payment to them so I can start with another group.

They used to do free whitening with their Greentree plan which included two cleanings, 1 X-​ray & 2 exams. Not any more. They put in two fillings within the last year & a half. I have to replace one as it was not done right. Every time I came in for a cleaning there was a new hygienist, none if which did a particularly good job. The replacement will cost me an extra $ 200 when I overpaid @$ 300 for the original.
I went in for my scheduled appt early march for a whitening. I was told they were out of whitening (they say they tried to call but I never received a call or message) and would call me when it came in. It’s 4 months later and no call. Now I have to replace the defective filling that the sr doc put in. Time to find another dentist!

the most incompetant dentist and office staff I have ever seen! The following is the complaint letter I sent to DORA:
On 9÷17÷13 I visited Greentree dental a.k.a. Dr. Koch to receive a tooth extraction/​dental implant and temporary crown on a tooth located in the lower left portion of my mouth. The initial extraction portion of the procedure went seemingly well. However, when it came to the implant portion I already grew concerned. This is because Dr. Koch had stated that he wasn’t sure if he needed to perform a bone graft and would use the «longest implant they had» to hopefully reach my jawbone (where the implant was inserted) (Upon examination, my current dentist and his partner both said, that there was not one thing Dr. Koch did correctly in any aspect of this procedure!)
Immediately following the insertion of the implant Dr. Koch said that «it should be ok» and «it was the most he ever had to torque down an implant in his experience as a dentist».
At this point I had lost most of my confidence and was scared that this was not going well and he wasn’t telling me. He then explained that he would be back shortly to continue the final portion of the procedure (the temporary crown) and just had to prepare it.
This was then followed by my overhearing Dr. Koch through the office wall becoming frustrated at the fact that his assistants had not prepared for this procedure beforehand and a proper temporary was unavailable. He then was verbalizing the fact that he «now has to take over an hour to make the right crown». I was obviously not supposed to hear this by how he tried to «sell» me on a modified denture to fill the space the implant was now in as soon as he returned to the treatment room. Because of cosmetic reasons, I was desperate to not have an empty space where the implant was placed. So I allowed him to put the denture in (which was half the size of my existing teeth) despite my waning confidence in his abilities.
On the first two days following, I seemed to experience the normal degree of pain associated with this type of procedure based on what Dr. Koch told me.
On the third day (Wed 8÷19÷13) the pain began to increase to a more intolerable level.
I thought this may be somewhat normal or an infection and figured it would get better soon if I continued on the antibiotics I was prescribed. By that weekend, the pain grew so bad that I had to cancel a trip I had planned. I called Greentree dental’s office on Saturday ⁸⁄₂₂ and there was no emergency contact number on their message to call in these situations. I called back on Sunday and the message on their voice mail had changed. It now gave an emergency contact to call, but this number was not a working number. It got so bad on Sunday I had to visit an urgent care center in hopes of gaining some assistance with this issue.
I was finally able to contact Dr. Koch on Monday afternoon 8÷24÷13 and I explained what I had gone through. As I had experienced previously, he was not confident in his response and «wondered why I had been experiencing this level of pain for such a long time?» This was when I confronted him about the possibility that it was his «cutting of corners» with the makeshift temporary that may be the problem. (I did not know the entire implant was done wrong at the time) After addressing a number of his rebuttals and him blaming his continual staff overturns (not the patients problem) he admitted to me that he did not use the proper temporary and offered his apologies and scheduled to see me on Wednesday, June 26.
When I arrived that Wednesday, he examined me and agreed that the temporary had to be removed to help relieve the infection and swelling which was causing me the pain. I had again question the actual implant and he became angry that I had questioned his work.
After he removed the temporary, I further explained how unprofessional he was for cutting corners and causing me suffering. I then requested my x rays and left.
My line of thinking was to wait a few weeks and allow everything to heal properly, then visit a new, qualified dentist to complete the crown. I discovered the following yesterday after seeing my new dentist; He has not only confirmed Dr. Koch’s error in causing me the initial pain by cutting corners and acting unprofessionally, but actually discovered that both the crown and the actual implant itself were not correct and had to have yet another procedure to have removed on 7÷15÷13.
Aside from the pain and loss I have incurred due to Dr. Koch’s negligence, I have also spent 1,199 dollars on a procedure (at the time I thought it was deal???) I received literally zero portion of.
I have x rays available and my current dentist, has further documentation and is willing to be contacted if there any questions regarding this.

After doing research this was the best price in town for Invisalign. I have been going to them for 8 months and my treatment is almost complete. I was not happy with the end result so they took more impressions and are getting more trays to fix the last crooked tooth.

I have been here twice. I have seen both Dr Doug and Dr Koch. I have had x-​rays and cleanings done, my insurance was billed properly and I plan on going back for my next check-​up. Unilocal has a LOT of filtered reviews for this business, I recommend looking at those, their rating should be higher.

Great staff and Dr. Koch does a great job. I’ve just had minor things done, but it’s done right, in and out without waiting a half day, fair prices and a smile.

Uggh, never go here. I went with a online-​coupon deal and will never return. I won’t bore you with the details, but they did unneeded work that cracked a tooth that ended up costing me thousands at a REAL dentist.
There’s a reason they are on 2 – 3 online coupon sites a day offering super-​cheap cleanings. Nobody ever goes back. The son, who’s apparently taking over, is inexperienced, unprofessional, shouldn’t be messing with people’s teeth.
The office in general is totally unprofessional and too laid back for a doctor’s office. They chat (WITH THE DENTIST) the whole time you’re being treated. It’s ridiculous.
Avoid like the plague. He should put his nose to the grindstone, be a dental assistant in a professional office for a year, THEN start his own practice. He’s not ready.

I initially visited Greentree Dental because I did not yet have a dentist in Denver and purchased a Groupon. I was very impressed with the staff, office and level of care provided. I have seen Dr. Doug and Dr. Koch and had excellent experiences with both. Everyone is extremely friendly and the hygienist I last saw performed a very thorough cleaning. I would certainly recommend them!

On my first visit, I did not encounter any unpleasant issues. However, on my second visit, a new assistant had been hired and she performed the exam. Wow! Talk about «car-​repair ripoff!!» She found no less than 4 problems that were simply not legitimate. I have always been told by dentists/​hygienists that my teeth are in excellent shape. However, this assistant told me
1. I showed evidence of grinding my teeth, hence a guard would be necessary = $$.
2. One of my teeth was darker than the others, a sign that the root my be dying and I’d need a root canal = $$.
3. I should consider having my wisdom teeth removed (all are straight and healthy and give me no problems) = $$.
4. And, last, but not least, they could not clean my teeth as the space between my teeth and gums indicated that I had build-​up under the gums and would require a visit to a periodontist to perform a deep-​scale cleaning. This requires complete numbing of the mouth and having all the scale dug out from under the gums.
I chose not to follow her recommendation and changed insurance plans, which allowed me to visit a former dentist, who is very reputable. The new dentist found NO evidence of any of the issues that Greetree seemed to find and gave me a clean bill of health.
I will never return to this establishment as they clearly cannot be trusted not to find many things wrong that simply are not. BEWARE!

As a former patient, I’m really peeved that their billing company keeps calling me on a bill the dental office says is paid in full. I’ve tried resolving this several times and the front office is no help. I wasn’t bowled over by the dental experience but the billing crap really pisses me off. The fact that they aren’t willing to help in this shows unprofessionalism.

After trying to schedule a cleaning at Comfort Dental by my house and being told they only did cleanings on Wednesdays, I decided to go looking for a different dentist. One of my coworkers had been to Greentree with a Groupon and said they had been really great, so I decided to give them a try.
The strip mall that this place is in is a little off-​putting. It seems like a strange place to have a dental office. However, once you get inside, the décor is lovely and there are lots of comfy, squishy chairs to hang out in. It only took a few minutes to get checked in and I was taken back for my X rays and cleaning.
There were two different hygienists that cleaned my teeth — one to scrape and one to polish. I’d never experienced this but I can’t say it bothered me. Then the dentist came in and told me everything looked awesome (love it!).
Overall my trip here was quick and relatively painless and I will be more than happy to return here rather than to Comfort Dental.

I can’t speak to the dental care at this dentist office, but the whitening deal that weekly plus ran — SUCKS. You can get better whitening from crest white strips — without sitting in that office for a whole hour.
Don’t by the weekly plus deal — what waste of eight bucks. So disappointed.

This is the best general dentist I’ve ever patronized. My family has adopted this dentist on my recommendation and they agree. The prices here are unbeatable, the people are very friendly and honest, the furniture is comfortable, and they make every effort to be accommodating.
I came here sometime in April 2011 for a second opinion and very suspicious of dentists after being told by Dr. Lawrence Yahnian that I needed a root canal, my 2 front teeth would fall out with the slightest trauma, and over $ 2000 of treatment would make me better.
Dr. Koch was very understanding. He explained that he did not believe in some of the standard treatments like root canals and that he has been learning about alternative care methods through several breakthrough presentations. He was very clear about treatment, fully explained himself, and listened openly and sympathetically to my questions and concerns. My only criticism would be that my examination was slightly rough, but not enough to cause inordinate discomfort.
I highly recommend this dentist if your faith in dentists needs restoration.

My son went to see Dr. Doug as an emergency. They made room for him just that morning when I called and the office was friendly and kind. Dr. Doug gave my son a hug when he left and gave us his personal cell phone number as well in case anything went wrong… how awesome is that?
We were so impressed with the service my husband went to have major work done last thursday. We spent about $ 800 but everywhere else would have been significantly more. The dentist even wheeled my husband out to our car when he was done. Very hands on, very attentive.
We have never been so impressed with any dentist before. I truly hope their competition doesn’t continue to flag real reviews (look at the flagged ones, many are multiple reviewers). Greentree deserves honest reviews and my family could not recommend them more!