Handy

Elizabeth cleaned our house the other day, and she was phenomenal! She went the extra mile for sure. I have had problems in the past with other cleaning companies not cleaning our hard wood floor, and she specifically spent extra time on it (with 2 dogs in our house, it is not a small matter!). Would highly recommend her. My daughter and I loved just talking with her while she was cleaning. She thought Elizabeth was «fabulous,» and couldn’t wait to tell her Dad about her when he came home. Very, very happy!

We needed a newel post on our staircase repair, because that’s apparently something you have to when teenagers live in your house. Anyway, Joel came, assessed the damage, went and got the supplies he needed, and now it looks brand new… and is probably sturdier than the original. Thanks, Joel.

Emma came to our condo today and she did a fabulous job. She was thorough and efficient and asked what else she could do. She asked me to check to make sure everything was ok and everything was squeaky clean. I hope she can come back in 2 weeks.

Mar and his crew were great!!! Friendly, honest and at a great price!!! I will have them back at my house every month. Thanks for making my life a little easier with a sparkling, clean house!!!

I have been using Handy for four months and have not had any issues using their online service. I have had the pleasure of Gregg D as my cleaning professional for my past 3 home cleanings and I can’t say enough wonderful things about Gregg. He is always timely, honest, kind and hard working. I always come back to a sparkling clean home. I am so happy a friend recommended me to try Handy and that Gregg D has become my regular professional so I don’t have to have different people in my home every month.

Dylan did an excellent job. She arrived early and was an extremely professional. House is now sparkling and I’m a happy customer.

This was my first time using Handy. Edna did a great job. She was on time and did everything on the list I gave her. She was fast and diligent. I would use her again.
Mary Kay

Jeromie has cleared our house twice now and he is amazing. Super nice guy who stays out of the way and is very professional and courteous if you are home while he is cleaning. Does everything exactly as expected. Our house is always a disaster and he just does everything exactly right.

Natalie was so great! Very personable and efficient and actually cared about how thorough she was. I would highly recommend her.

Great service!!! They did a wonderful job and worth every penny!

Jeromie cleaned our house the other day and did a FANTASTIC job. I was referred to Handy from a friend and really did not know what to expect, i was blown away. Jeromie was nothing less than extremely professional and incredibly nice, not to mention he did a superb job. He did the nitty gritty and detailed our entire home (which was, I’m sure, pretty difficult seeing as how we have a 100 pound yellow lab). After this experience i will not only be a repeat customer, but absolutely be telling all my friends about what a great job Jeromie, and Handy did.
Thanks!

Had our first cleaning today and Gregg did a fantastic job. He was polite, worked very hard and our house was sparkling. The app is super easy to use and if you use a promo code, right now (as they are expanding) you can get $ 25-​$ 35 off your first service. Try this — but sign up on your smart phone via the app (not the website) and enter this promo code before you book. HEATHER1719.
We have two dogs that can shed a lot, and we plan to have Gregg come back — just to help keep the floors & surfaces looking good. After your first clean, you can request a pro, but not on the first clean.
We will just need to ask him to vacuum the furniture next time– he did everything else and was even over the time that we had paid for. Just let your Handy person know what is most important to you– bathrooms, floors, kitchen, etc. If you don’t schedule enough time, they can’t do everything. Good cleaning takes time.
After the first visit, you will know how much time your place needs. And every home is different. For our old 1200 sq ft 2BR/​2BA house with so many different rooms & hardwood/​tile, clawfoot tubs, etc, we really need 3.5 hours. I hire cleaners all the time for real estate, so I know that good cleaners need a lot of time to do it right. I tried Handy because my other cleaners are often too busy to take new regular clients. I was very impressed!

I’ve been doing Handy for 5 months and had 5 different professionals. I’m kind of a princess when it comes to cleaning my home. I’ll see things no one will ever see. It’s just me.
Mostly the service is good and one time it was not good by my standards. It can be hit and miss. But I recommend sticking it out until you find that special person that gets it.
My last professional, Kathleen, was totally on point and I will stick with her from now on. 5-​stars for Kathleen!

Our cleaning professional, Jacki, did a wonderful job! We have a 600 sq. ft. apartment, and she was able to do a really nice cleaning of everywhere but the bedroom in about 2 hours. Specifically, I had asked for attention to be paid to our couch, which collects a lot of cat hair, and our couch looks wonderful now. In the future, I would maybe opt for 1 more hour so that we could also tackle the bedroom, and have our hardwood floors mopped. I’m really pleased with the work done, and am also really happy that we can opt to continue having Jacki as our service provider.

Very disappointed. Spent $ 105 on cleaning. Three hours for a 600 sq ft two bedroom apartment. Neither of the two bedrooms were cleaned. The floors were not mopped. Wish I would have gone with a local cleaning company, expected better quality for the money.

Quana did a great job! She was personable, on time and was able to get to everything on my list. The house wasn’t spotless but close. I only found some dirt in the corners of the floor she didn’t pick up with the vacuum. Definitely worth what I paid and will be using her again. Highly recommend using Quana.

These guys almost seem to be a fraudulent group and should be investigated.
They don’t allow you to cancel your first appointment (is that legal?).
The way they manage the reoccurring scheduled and will you up front, wow!
They make strange charges at strange times (not approved) and just send out a real bad vibe, I am not sure if this is just software bugs, bad management or a scam.
Anyway I canceled my CC disputed the charges, and recommend to you STAY AWAY (!!!) from them. This is a pity since they could be the UBER of the cleaning and home improvement, sad, sad, sad… such potential, such disappointment.
P.S to handy Management if this is not intended to be a scam then — fire your product manager and CTO, CEO and start doing it right.

Worst customer service I’ve ever experienced. I booked a cleaning and they put me on a 2 week reoccurring schedule, even though I asked for monthly. I did not receive a «reminder» until an hour prior to the appointment I did not want. When I cancelled it, nothing was said about a fee or cost. I didn’t see that I was charged the full amount on my credit card until a week later and when I tried to call, I was on hold for over an hour and then hung up on. I emailed my complaint and they refused to help or credit my account.
DO NOT USE THIS COMPANY. THEY WILL STEAL YOUR MONEY

Overall the cleaner did a good job. That said, for 3 hours, I felt as though some areas were not as clean as they could be. I don’t have a huge home, so I felt 3 hours was enough time for a really good clean. It was just ok.
My house smelled great when I came home and areas like the shower and kitchen we done well. Although, I’m not sure the bathroom was swept or mopped… which is a concern.

How do I walk in my house and instantly smell mop water? It is because I hired this company.
You have my house smelling like mop water, left my windows open to my house, left black streaks on my carpet, didn’t touch the kids room, and had the nerve to leave a «rate me» card. This card has multiple things checked off it that were not done. How do you leave my house worse than it was?
I call customer service just to be instantly handed refund and a credit.
NO, I DO NOT WANT YOU BACK IN MY HOUSE!!!
You left it unsecured. Windows open in living room, entryway, and my 2-​year-​old son’s room. This was probably to air out the smell of mop water you left behind, which is giving me a headache as I type.
The kids rooms were done… by my kids,… the rooms were not touched!
Lights left on throughout the house… really?
My favorite… new black moist streaks on my carpet! …Awesome!
How do you have the nerve to just leave that…” O maybe they wont notice”??
Great idea cleaning those real wood floors with dirty mop water… do you know they hold smell? Once again, that lovely mop water smell that is all through my house now.
Hint, wood polish… since you asked so many ambiguous questions, that you didn’t listen to an answer to, maybe you could have asked and you would’ve been informed there is polish under the sink if you didn’t bring your own.
The thing that kills me is the «rate me 1−5» card left behind with the smile face drawn on it. Melissa was the name i believe.
When i called customer service to log a verbal complaint, i was instantly given a refund and credits for more services??? I asked for a supervisor to log a verbal complaint… none available… what? I guess it is ok for customer service reps to nonchalantly give the companies money away to just anyone that calls to complain… sounds more like routine…
Great!!! Looked in our stainless steel sink… markings from some chemical… who knows anymore what i will continue to find throughout this night…
I am primarily upset because i hired this company to clean my house because i am expecting family this evening, now i am finding myself doing the work myself and trying to find a big enough candle to take the smell of a latrine go away…
Do not go with this company, this was the third time we have given this company to do a good job… once again they love giving out those credits… and they just did not pull through…
I WILL NOT NOR WILL I ADVISE ANYONE I ASSOCIATE WITH ON ANY LEVEL, TO NOT HIRE THIS COMPANY!