Watch out for this guy! They just recently changed their name from Total Plumbing and Drain Cleaning due to bad reviews. Bad experience, horrible customer service and unprofessional. They will try to get your business with low rates but will quickly charge overtime.
Chanh S.
Rating des Ortes: 2 Denver, CO
1– They have a Unilocal coupon for $ 100 for $ 150 deal. After they performed service, they said that coupon is only for services over $ 1000…which it doesn’t say any where on the small print that I could find so DON’T BUYIT and be stuck with it! 2– They made a hole in our wall! They patched it up but we still have to paint it ourselves. You think we should get a discount or something for putting a hole through our wall! In the end, they did what they requested but those two issues are huge in terms of customer service and if I would trust them again in the future.
Rachel A.
Rating des Ortes: 5 Englewood, CO
As a new homeowner in a house with tons of issues I have had to deal with a lot of issues. As a single woman homeowner, it is hard to find honest workers and I know I have found one in Mark & Total Plumbing & Drain Cleaning LLC! Mark Tapia, owner, not only came out to unclog a drain,(or so we thought), but he also came out on his day off. He was very professional and knowledgeable but most of all he was caring. Not only did he explained the issue, he went above and beyond what I was paying for, and brought in another of his machines to double check the issue. He took the time to talk me through, explain & show me the issues that I had and what needed to be fixed. I will definitely be using them for all my plumbing needs & will put them down as my #1 plumber recommendation. Thank you Mark for not only being honest but investing time in increasing my knowledge on how plumbing should look/work!
Matthew f.
Rating des Ortes: 5 Denver, CO
My wife and I just bought a mid-century house and have been looking for professionals in all the trades to take care of the various issues that pop up now and then. Naturally, our bathroom sink was slow to drain, and after 3 jugs of liquid plumber on separate occasions and a cheap drain snake from home depot, we were ready to find a REAL plumber! I found Mark and Total Plumbing and Drain Cleaning by happenstance while looking for a different plumber online, and I’m VERY glad I called his company instead! Mark was punctual and professional for his first visit to our house. He listened to the problem and we discussed what he thought could be the reason for a slow drain and then NODRAIN of water. Mark snaked the drain once with a smaller machine, and finally got the water to go down, only to have it back up again. After attacking the problem with a much larger and longer drain snake(50FT) for about 25 minutes, mark was finally able to get the sink to continuously drain for an extended period of time! NO problems since, and he was just as kind and courteous to clean up after the job as well! I could not be happier with the service of Total Plumbing and Drain Cleaning, and their prices are excellent! My parents have had the same plumber for over 25 years in Atlanta, and I think we may have found ours here in Denver! I would definitely not hesitate to call Mark again for major and minor work to be done. A plumber we can trust!
Keith C.
Rating des Ortes: 5 Thornton, CO
I had a leaky ball valve and thought it needed to be replaced. Mark came out and assessed the situation and found that I did not need to replace the valve but he was able to tighten up the valve to keep it from leaking. He was able to resolve my problem at no charge. I would definitely hire him for the next plumbing job I need to have completed.