Jim Paris Tire City

Um, I’m not sure why it says this place is closed because it’s not?
Anyway, I’ve been using these folks for car services for 20 years (my parents before me) and while it’s nice to have car dudes who know your name and history, they also do a pretty good job. They’re out of my way, but I see them for all of my necessary car work. Every 3 months they send me a 5% off coupon: a healthy reminder that I need to get my oil changed. They provide a taxi-​like service (sans a fee) if they’re going to spend a few hours on my car and I don’t want to wait. They’ve driven me all the way home and have come to pick me up numerous times. The staff is all very sweet, too, and have been the same folks my life over.

I took my car into Jim Paris several times over the last few years for oil changes and some additional car repairs/​maintenance. This last time I had some minor brake work done and winter tires put on my car. The studded tires they replaced ended up in my back seat and the technician did not bother to protect my tinted windows from the metal studs. Needless to say, the window now has circles scratched into it and will need to be replaced simply due to the carelessness of one of their mechanics. Now five months later, my brakes continue to make horrific screeching sounds when I brake and pull left when pressed hard. While I love my winter tires and have always received good service there, this last experience with my brakes and window makes me wonder if there is a lack of concern for quality repairs and a carelessness with client vehicles.