Pasterkamp Heating and Air Conditioning

Pasterkamp supposedly fixed the air conditioning on the home we were moving into per our inspection. After being in the home two weeks, the air conditioning stopped working again. When I called Pasterkamp to come and fix, they said it was no longer guaranteed and we would be obligated to fix it again as it was 35 days since completion of the work (their warranty was 30 days). They are not a trustworthy company and I would never use them again.

Bottom line: Way too expensive, for poor service.
We wanted the four units in our new condominium serviced and checked out. A Pasterkamp serviceman came and looked at them. He took 3 hrs 45 mins, looked at things and changed the filters and charged us $ 600. I was shocked at the price.
Then to rub salt into the wound, two months later 3 of the 4 units have stopped working properly. I called Pasterkamp late on a Friday to complain and ask why they didn’t see anything wrong when they checked the units. The service manager called me back the next day and heard my complaint. He said he would talk to the serviceman and get back to me, it has been a week and he has not called back.
I will never use them again and would not recommend them.

Our 80 y/​o boiler stopped working in our 80 y/​o house on one of the coldest weekends of 2014. After calling 3 or 4 A/​C companies, pasterkamp was able to come the soonest. Also of note, we did have two service companies come out before them (one was the company that has been servicing our home for years, even before we bought the house and another through our home warranty company) and neither of them knew how to work with such an old boiler, and one was even scared of the asbestos insulated pipes (normal and safe for this age home). So, Pasterkamp sent out a very knowledgeable technician who was able to switch out out the gas valve and reassured me that the boiler I have is solid, it was made in a time when things were made to last. Professional, knowledgable, efficient, had all needed parts on truck. That being said they were likely the most $$$ at $ 119 travel fee and $ ⁵⁰⁄₁₅ minutes for a weekend job. However, after having 2 guys who were flabbergasted by our boiler, the $ spent was well worth it to have the job completed and completed correctly. Highly recommend. We’ve found our new heating company. Oh… and they offer a reasonable preventive maintenance agreement.

We were looking to buy and install a new mitsubishi split air system. We called many plumbers and got many quotes. We chose to go with Pasterkamp because they have tremendous experience with these systems, offered a competitive price, and have a long established presence/​relationship in the community. Like many projects there arose some unforeseen issues, once addressed, they were quickly resolved. In fact Jim Pasterkamp personally got involved, visited our installation, and worked personally to make sure the project was done and done right. I could not be happier with the unit or the installation/​service provided by Pasterkamp. I would recommend them to all.