Perfect Teeth

The team at Perfect Teeth was super helpful and kind! They were great at explaining what was needed and why, were thoughtful and gentle as well as thorough. Laura is my new favorite hygienist and made herself available off the clock if i ever have questions or need anything.
I say this… and I never ever like going to the dentist. This was a huge improvement.

I have gone to perfect teeth about 4 – 5 times and every time I’ve been treated with courtesy and respect. The staff at this location is excellent, the dentist did a great job on my feeling and his assistant Bernice was there to assist in any way. I have gone there 3 or 4 times to get my teeth cleaned laura has done a fantastic job. Danielle was very informative of what I needed done to my teeth. Danielle’s knowledge of dentistry is very impressive. She was very courteous and set up my new appointment in a timely fashion that met my expectations. Great job perfect teeth you have an outstanding group of people at this facility

My first impression over the phone was great with the receptionist. That all changed when I arrived. When I got back to the chair they starting taking x-​rays right away with out asking if I wanted or if I had any within the last three years. After that the hygienist came in and I could feel the sales pressure without her saying a word. Long story short she told me that I would need almost $ 1500 worth of work. ¾ of that being billed to my insurance, this was surprising to me since I visit the dentist on a regular basis and brush my teeth twice a day and rinse. This would be my longest stint of not seeing a dentist. (1 Year) Then dentist then came in and was very nice and told me I had a couple cavities that needed to be filled, and i was actually ready to go forward with this. The insurance/​payment lady then came up and showed me a bill that would cost over $ 2000 for all the work. I told her that I would have to think about it, she gave me about a minute and then said «im going to take your bib off now» I said «I cant just get a normal cleaning and come back for the rest?» «I was told me I couldn’t have a normal cleaning.» I got up out of the chair and walked out. Wether or not the diagnosis was turn it felt like all they wanted was my money. The office has a very negtive environment and I will not be returning.

Do not go here. I love having my teeth cleaned, and this place makes dentistry look bad. The most impersonal and painful cleaning I’ve had. Update, I was reimbursed for my copy as their apology for the experience.

My last appointment took 2.5 hours for one cavity. After they thought they were done, i sat up and the filling fell out! After years of mediocre to downright bad experiences, i finally switched to a non-​chain. SO much better. And guess what? It turns out that two of the fillings this perfect teeth did, didn’t get all of the cavity. I will now be rescheduling with another dentist to have the fillings removed and redone. Hopefully they haven’t gotten to the point of needing a root canal, or truly every cent i saved coming here will be wiped out.
You get what you pay for, this isn’t worth it.

My last two appointments the dentist has not shown up. The first time I was mistakenly booked for a cleaning which I’d just had instead of the fillings I needed. This took an hour out of my work day. They apologized and offered to reschedule after work at 5:30 this week. I arrive at 5:30 and the receptionist tells me smugly that my appointment was at 5 and the dentist has left. I showed her my appointment card and text message that both say 5:30. The dentist won’t come back to honor my appointment so she offers me 10% off my next service which is a joke.
So unprofessional, there has to be other options in the Highlands area that respect their patients.

I have been very happy with this office. The dentist and dental hygienist are always kind and thorough.
The dentist has always been extremely reasonable and has tried to provide me with a solution to my dental needs that is effective and cost efficient. I was at the dentist about 2 months ago for a filling, the dentist let me know that I had some decay under an old filling and would need to have the filling replaced on my wisdom tooth. I opted to wait on the replacement. This was a big mistake! Last week my tooth broke because I did not get the recommended filling. The dentist could of easily told me that I needed a crown or to have the wisdom tooth removed. Instead he recommended that we try a very large filling. This saved my a ton of money!
Initially I did not give this office five stars is because of difficulty with my insurance. Since my initial problem I have been back to the dentist several times without any problems with my insurance company.
Initially the insurance company waits for months to pay out the amount that is owed. During which time I receive a bill for 0 $. I have been told that the billing system is automated and they can’t do much about it. I have received a small late fee for owing 0 $ for 3 months. The office quickly corrected the problem and remove the late fee from my account. The whole process of getting that taken care of was very easy and the front desk was helpful. It seems as if this problem has been completely remedied.

My insurance covered this location so I went for a regular cleaning for the first time here. I’ve had a couple cavities over the past few years but this dentist said I had 8 new ones this time. I thought this was nuts and went to get a second opinion at a non-​chain dentist, who said I only had 2. I never went back.

I just went for a cleaning as a new patient and it was just fine. The dental hygenist and the dentist were nice and the cleaning went just fine. Nothing fancy, but this office is perfectly fine for a routine cleaning.

Just an update here. They did resolve the issue with my insurance company. I was covered, which is the reason I went here in the first place. However it’s been 2 months and they haven’t taken me out of collections which I don’t doubt has affected my credit. Now I’m subjected to start calling them every day to remind them to do this. All this for a routine cleaning.
Lame.