Rushton Tree Service

Good company gone awry. I have used Rushton for many years. They have always been reasonalbly priced with great service. In August it took 4 calls to get someone to come out to give the estimate. After the estimate I was told they were 10 weeks out. It has been 4 months. I keep calling to make sure I’m on the list and I’m told I am.

The first two times we used Ruston we were pleased with the service. I have come to realize those were good experiences with Rushton but not their standard. This time after three weeks of calling before getting a reply, reading other Unilocal Reviews for Rushton there is a pattern of no returned calls from this business. For this last job it required nearly ten calls from its start to finish. Yes, the bill was discounted and yes, they apologized, and yes I do understand there can be unforeseen problems. But for all the effort, the waiting, and promises made yet never kept, then a poor job done on top of that –what use to be a five star review is now a two. Getting the work done just came down to drama. They were once a good service I would have recommended to others. I can no longer do that because my experience has been a customer may – or may not – get good – if any-​service. I hope things improve for them.

I had Rushton remove an old dead elm tree and a volunteer sumac that was crushing the rain gutter on my garage. Both were in a backyard, behind fences and with no good access for trucks. The workers didn’t bat an eye about what I thought would be a difficult job.
Rushton was the lowest bid (by $ 300!) for the job, and while they were a while out on scheduling (it took 8 weeks from bid to work), they were upfront about that time frame from the beginning, so I don’t at all hold that against them.
The two workers who removed the tree did an amazing job! I was astounded that 2 people could get so much done so quickly. Both trees overhung structures, and there was no damage or debris on the roofs at the end of the day. In fact, the cleanup was so good, it was difficult to tell that they had ever been there (other than there being 2 fewer trees than before).
I would definitely use Rushton again.

These guys did an awesome job doing a full trim on my huge maple trees. I was a little nervous b/​c of the size of my trees and many of the limbs were hanging over my roof, but they have the technique down. They cleaned up thoroughly after themselves and were professional. The best part was they quoted me the best price over 4 other companies.

I have lived in Denver since 1980. I have had an opportunity to use Ruston Tree Service a number of times. (Both for large and small jobs.) Larry Rushton always gives me a prompt estimate and has his crew ready to go. I have used only one other tree service because my neighbor insisted and they were a complete disappointment. Their estimate didn’t hold up and it ended up costing almost twice what we were quoted.
If you want a great, locally owned tree sevice that realy cares about your business, Rushton Tree Service is THE only one to call. They will do the job at almost half the cost of any other vendor.

I couldn’t agree with Lori’s review more-​except I was torn between 2 and 3 stars. The men that did the work did an awesome job and cleaned the area up. I was very pleased. The problem was in the appointment making and trying to get phone calls returned. After my initial acceptance of the quote, the woman at the office was very curt and rude whenever I called. I understand they are busy, but I felt my business meant more headaches for her instead of it being a good thing. It was a 9 week wait from the quote to the actual work performed (I called in July and the work was performed in September). I felt like that was a long time but I do realize with the spring storms this year, things were busy. When calling to check in to see if I’m still in the queue, I would appreciate more courteous service from a place of business. If I were to refer anyone, I would do so with caution simply because you are dealing with such rudeness on the other end of the phone line.

Rushton Tree Service does an excellent job. I had a huge tree that was about to topple over, and if I hadn’t done anything about it they would have hit my neighbor’s house. Rushton Tree Service was able to come out in a matter of an hour, and they actually took care of the situation and did a great job. This was my first time using them, and I would gladly use them again.

Like many others, I had a fair amount of damage to my trees from the Mother’s Day storm. I called three companies for quotes and Rushton was right in the middle. However they included stump grinding, which wasn’t included by the other companies. When the crew came out to do the work, they were absolutely fantastic! I cannot rave enough about how professional, respectful and efficient these men were. I would have given Rushton 5+ stars based on the work but I am giving 4 stars due to the unprofessional, nearly rude staff I dealt with when trying to schedule service. I understand that this was a very busy time, but this is your business. They didn’t return calls, couldn’t schedule something for a definitive date (it took a number of calls to get it scheduled) and were just grouchy every time I spoke to them. That said, I would definitely use them again as the work was fantastic — as long as you have the patience to struggle with scheduling.

Had them quote tree trimming early this fall– they came by to look at the trees and gave us a reasonable quote that same day. They had great customer service and definitely knew all about the trees in our yard and neighborhood! After getting 2 other quotes we found rushton to be priced right in the middle but had better customer service and a better strategy of what to do with our trees. I called and made an appointment– it was 10 weeks out! Wow! I understood but didn’t want to wait that long as snow was coming around the corner. The customer service rep helped by offering to let me know if they had a cancellation or found they had extra time. She called a few days later and they were coming the next week! What amazing service and I was so happy with the trimming! Highly recommend them and will use them again in the future!

I have used Rushton in the past to remove a tree and to trim some mature maple tree and they were great. After shopping around they were very reasonably priced and the trees (That weren’t removed) looked great. I would have gladly given them 5 stars but…
I don’t know what’s changed since then, but after a squirrel killed a very large branch on one of the aforementioned maples I called to have a quote to have the branch in my front yard chipped and the remaining branch removed from the tree. I called and they said they would send out someone to quote the job. It took them over a week just to show up for the quote. The price was reasonable, but after calling twice to set up a date to have the job done I’m still waiting for a call back. (That was 3 weeks ago) After looking up reviews on Unilocal I went with Fielding Tree and Shrub and was happy with their service. (Review to follow)

Had a tree on city property (between the sidewalk and curb) that we wanted removed. We had several companies out to quote the job and they were by far the cheapest. They had to schedule us for 4 weeks later, which indicates that they are busy… probably a good sign. They went above and beyond, in my opinion, by working with the city to get approval to remove the tree.
They removed the tree and then came back the next day to grind out the stump. I was out town when this occurred and couldn’t even tell where the tree previously was. They cleaned the area impeccably.
If I ever need tree services in the future I will definitely use Rushton again.

Wot a bunch of numptys!!! Back on Friday September 20^th at 8am I went to back out of my garage and theres this huge tree trimming truck blocking me in the alley. I go looking for the owner and have to wait around because hes in a neighbors house somewhere. While waiting I am thinking to myself, hey I need a tree taken down so when the guy finally shows up I ask him how much to chop the tree down I have in the alley next to my garage. I was quoted $ 550 but without shopping around I wasn’t sure if that was a good price or not, I just spur of the moment agreed to it. He said they would be finished with house down the street by noon and then they would start on mine. I agreed that was ok as I had to leave and would be back at 11am. Well when I drove back up to my house they already had my tree chopped down and they were in the middle of cleaning up. I asked about the stump that was still sticking out. They said that was extra and a guy could come back out the following week for $ 200. I negotiated that down to $ 150 and they came out as stated.
I have a concrete pad in front of my garage door and the tree was next to that. They said they couldn’t get all of the tree stump out as they would damage their machine and so I was left with the task of finishing the job for them by hand with an axe. I paid both times by check and apart from the expected sawdust everywhere, I had totally forgotten about them until yesterday ¹²⁄₁₆.
I go to pull out my garage and theres that bloody truck again blocking my access. Theres a guy with a blower cleaning up who totally tries to ignore me but I make him go and find the driver who reluctantly moves the truck and I am off to work. When I get home, I surprisingly have a bill for services rendered «Grinding Stump in Alley». I call up today and the lady who answered the phone swears up and down it was my house and that she has my details to prove it. I explained to her that she has my details as I had that service done back in September and this is for another neighbor, not me. I told her that I have cleared checks but she expects me to prove that. I told her she needs to check with her workers on the address as she has the wrong customer, I don’t have to prove anything to her and she needs to get her accounting in order. She hung up on me: o)
So yeah, fast workers but use at your own risk!

We had two large trees removed, one 80 year old blue spruce that the moths got to, and a 40 year old walnut that bugs killed. Jose climbed both trees, in wind and rain, a little snow. I watched Jose a good deal and he seemed to do an expert job. Both trees were cut down one day, a chipper truck removed all small limbs the first day, and the second day the large logs, including a stump 40 inches in diameter at the base, were removed. Total charge $ 1080

I called this company for an estimate and no one ever showed up or returned two additional messages I left looking for an update. Two weeks after I originally called the company and set an appointment I finally reached someone in their office.
It turns out they do not service where I live. I find this amazing since I live less than 20 miles from their office; they must have a minuscule service area. It would have been nice if the first person I originally set the appointment with had apprised me of this fact.
I hope their tree service is better than their customer service…

I hired Rushton to remove a tree & perform stump grinding. They quoted me 3 – 4 weeks for it to happen, which I was unhappy about, but I understood because it was right in the middle of the «season.»
Well, it was only about a week and a half later that they called me and were able to come out — awesome!
After it was done, we had an issue with the stump grinding, but I called to speak with them about it and the receptionist had Larry give me a call. Larry was able to resolve the issue to make sure that I, the customer, was satisfied. I was so impressed that he was willing to work with me and listen to my concerns.
I am now going to hire them for tree-​trimming… stay tuned… I just might bump them up to 5-​stars, we will see.

Not bad at all. We used Rushton based on Unilocal reviews and they did a very nice job. We were very pleased with their prices as they bid considerably lower than other companies. Our huge maple was like an accident waiting to happen and now it looks rather nice!
The only complaint I have about them is that I spoke to two different receptionists during the past month and both were rather snotty.

In a 50+ year old neighborhood, we have some BIG trees, some of which the DUMB original house owner planted in STUPID places (in a 10 foot space between houses, for example), which was probably fine in 1950, but not now when the roots are busting foundations, knocking down retaining walls, heaving sidewalks etc.
Enter, Rushton Tree Services. We had an enormous linden taken out between two houses AND leaning on the fence between the two properties taken out without so much as a scratch on either house or the fence. They also took out a huge maple planted too close to the front porch and a crab apple tree and an ash that was planted too close to another big beautiful linden taken out. These guys also pruned an additional linden and an ash, ground the stumps out, and cleaned the place up like they had never been there. Their price was thousands cheaper than the competition, so much so that we were nervous (you know, if it seems too good to be true…). But this time it WAS too good and it was true. Whoo hooo!!!
The crew was amazing… patient wtih all of our questions, asking if they could do anything else etc.
I would never use anyone else for pruning or tree removal.

We had three companies bid on pruning our trees and taking out the dead branches and Rushton’s bid came back the lowest by a significant amount. We had to wait several weeks before we could schedule the service (the delay was on our end) and when I called back the woman on the phone found our estimate and said she would call me back to schedule. Like another reviewer stated, I had to call her back as I didn’t hear back from her and when I did there was some confusion and a touch of attitude. However, when she realized that it was her mistake she apologized several times and was quite cheerful after that. The savings was enough, to be honest, that I wouldn’t have let a little bit of attitude discourage me but I can see how it might deter others.
The important part, though, is the actual service provided. Rushton came out and trimmed three huge trees and removed the dead branches. They cleaned up most of their mess but left a huge pile of branches with leaves on them and told me the circus would be picking them up in the morning to feed to the elephants. No joke. Does this sort of recycling make Rushton more green? Perhaps. I’ll update if my elephant food is still there in the morning.
I contemplated taking away one star for the service over the phone — but she did apologize and I had no other issues after that — at least none that I’m aware of regarding the trees. So long as the circus is really in town.

I have used Rushton for over 20 years.
Very happy with their services:
a. lawn care (aeration, fertilization)
b. spraying
c. tree trimming
An aspect that I really appreciate is Larry’s honesty. I ask him if my trees need trimming and he tells me: yes/​no. Mostly: no.

Thank you very much to Dave B. for pointing me to Rushton Tree Service! We moved into a house with a HUGE maple tree in May and as winter drew closer I started to eyeball the hanging dead branches with a bit of worry. Not to mention that once this summer when my husband and I were eating dinner on our patio a branch came out of the tree like a spear and stuck in the grass — straight up like it had been thrown by a skilled hunter! I called Rushton Tree Service and within a day or so Larry came by to provide us with an estimate. The estimate was incredibly competitive. I called my dad to talk it over and he said he received a bid from a competing tree service and the cost was nearly $ 200 more to trim a smaller tree than our giant maple.
After making an appointment the Rushton team came out within two weeks to trim our trees. Not only did they do a great job on the trees, our yard was SPOTLESS after they were through. Except for the invoice neatly printed and left on our front door, you would never have known anyone was there working on the trees. Amazing!
I highly recommend Rushton Tree Service and have already forwarded their information to several friends. If you have trees that need a trim — give Rushton Tree Service a call!