Target Optical

Admittedly, I was late. 10 minutes late. I was going in for a new contact fitting and was rather excited. I didn’t intend to be late. Of course, they had no way to know about my excitement or that there was an accident on the highway or that my tardiness had no malicious intent, so I was prepared to have to reschedule the appointment. What I wasn’t prepared for was the extremely condescending attitude I was given by the doctor upon my arrival.
When I walked in, the optical center was empty except for the two sales clerks and the doctor. The clerks greeted me and were very pleasant and ready to check me in. I started to apologize for being late when the doctor interrupted me to inform me that I was indeed late, which I was acutely aware of. I then tried to explain myself, finishing what I was saying when she interrupted and apologizing, when she told me that she was «very important and [had] a booked schedule [that] night». She then told me that she could do the eye exam but nothing to do with contacts. I was a bit confused (because I’ve never had contacts) so I asked what the difference was and she proceeded to tell me that contacts are very difficult and I need to practice with them and she simply didn’t have time to deal with it that day. I should be more concerned about my vision. She said she’d do they eye exam as a favor, but that’s it and I couldn’t get contacts. I still didn’t really get it so I said I’d be happy to get as much done as possible. That’s when she told me that she was doing me a FAVOR and I should be grateful and not ask for more. She told me I’d need to come back for another appointment to get contacts and that I should «try harder to be on time» and I needed «better time management skills».
Needless to say, at this point I was no longer interested in not one, but two appointments with this crabby woman poking at my eyes in what she described as a difficult process. So I left and scheduled something elsewhere.