The Spa at The Brown Palace

Wonderful spa! My love affair with the Brown Palace continues. From the moment you arrive to the valet in his old-​fashioned formal attire, you will feel the charm of the hotel. The spa is right off the impressive lobby. Upon entry, the friendly front desk associates greet you perfectly and offer you a mimosa. Then, you’re shown the well-​kept lockers and locker room and given a comfortable robe and slippers. You can relax in the lounge with the multiple new magazine issues while sipping your mimosa on the red velvet couches and enjoy water, snacks, or tea too.
I had a 50 minute signature massage. My room was quiet and comfortable. My masseuse was friendly, skilled and all-​around lovely. It was a very relaxing experience! After, I took a lovely shower using the signature lemongrass sage products. I didn’t try the steam room, but it looked great too.
It may be more pricey than other spots, but it is well worth it for a true spa relaxing experience. Hospitality at this hotel is wonderful.

This is not what i would consider a top of the line Spa. The room that you get changed in was dirty, The water crafts were almost empty and warm. Empty bottles lying around. The snacks were empty. I have been to some top spa’s and this one does not come close. The Locker did not work. I finally found one that did, but it was dirty. No shoes in the locker room. BTW I had an 80 Min massage, nothing changed during the time I went in and came out. The room was empty for 80 Min. Before I went in for my massage a lady came in but did not clean the place. My massage was good, but Iv had a lot better. Just not what I expected. This place needs help.

Confuse credit cards with family members, raise prices 20% without a single mention to a regular, busy phone lines, dirty ceiling tiles, cold hair washing stations… this spa looks like a Supercuts with grandmas knick knacks spread all over. Went here for a while out of convenience, but I couldn’t take it anymore– not a place you want to be. Ironic a spa who needs such a drastic makeover.

No no no. If your thinking about sprawling out in the hot run or a nice long sit in the steam room then think again. A small spot with a steam room that barely kept me warm. No where to really lounge and relax. The massage was actually pretty decent, although I slept through most of it I kept swearing I didn’t get a full body massage. The youngin’ was strong even though he was a lightweight fellow. Nothing bad, just feel I could do better at another spot.

Amazing spa!!! I did the rest package and I have never been more relaxed or appreciative of what these ladies did for me! Go visit Abby for an amazing facial!!! She is professional, attentive, relaxing and makes makes your skin look and feel incredible!
The spa itself is clean, relaxing, and has everything you need to get ready at the end of the day.
I would reccomend this spa to locals and out of towners hands down! You will not be disappointed :)

The Spa at the Brown Palace treated my sister and I like gold for her birthday! We came early to explore and relax in the ladies lounge. The steam room was great. What I liked the most was how private the Spa and steam room were. After placing our lunch and drinks order, we were given our massages in separate rooms. I wish I remember my girls name. She gave the best scalp message! We then came back to the lounge where a dining table had been carted in with our lunch. Felt like royalty that day!

I squealed with delight as I was led into the sexy ladies dressing room. Immediately, I felt like a queen.
Okay, so the waiting room isn’t as swanky as other spas I have been to, but I enjoyed the high tech lockers and the intimate feel. A little dark for my taste, but then again, the whole spa is in the basement.
I had several services and the staff were sublime. So generous and helpful. I was there with my girlfriend and they helped us pass notes to eachother about how much fun we were having (Ehn, we are dorks.)
It was the best pedicure and manicure I’ve ever had. Loved the private room where we had those services provided. We weren’t on display as you are in some places.
Our only complaint was how dark the spa felt; like an old time murder mystery novel… otherwise, A for amazing.

My friends and I came here after high tea to start off my bachelorette party. I had read some of the reviews on here prior and was a little worried I would be disappointed in my massage. Tiffany was my masseuse and I’m glad I didn’t let the not-​so-​great reviews impact my experience. The spa was lovely and relaxing. Tiffany gave me a really great signature massage. The pressure was just right and she checked in with me a couple times to make sure the pressure and room temperature was ok for me. I really appreciated that because I have a hard time speaking up about those things unless someone asks me. The music was nice and relaxing and the whole thing felt great. I recommend this spa (and afternoon tea!) for any special occasion, or just for fun. ;-)

I had a facial with Shay. She was super nice, but she picked me up ten minutes late and then left me laying on the table for another five before we actually got started. When you’re paying for an 80 minute facial, that is just unacceptable. I also did not appreciate all of the talking and her hard sell to buy a Clarisonic, which I most definitely did not purchased here.
The facilities are nice. They are downstairs, which drowns out the traffic and makes you forget you’re in the middle of downtown Denver. The steam room is awesome. The blow dryer is old and something you could get at Walgreens for $ 20. Not a nice iconic dryer like I would’ve expected at a spa this caliber. Also, none of the attachments that were there fit on the end of the hairdryer, so I could not use the air flow concentrator attachment. I was also a little surprised that they did not have any hair serums or protective spray, just hair spray and gel. Given that I have color treated and bleached hair, I did not feel comfortable using the products and blow dryer that they had available.
It is a little weird that the restrooms are right next to the vanity area, so there’s no privacy if you’re going to the bathroom.
Sadly, there is no whirlpool or hot tub at the spa. Also, the showers are just plain old showers. There’s nothing exciting like multiple showerheads, steam shower, etc. like I regularly see at more high-​end spas.

A great surprise to end my busy work week! My husband called and booked me a spa package right after work. I had a few dinners at the Brown Palace Hotel and the food and staff were very nice & charming. Little did I know the hotel also had a really nice spa in the basement!
I walked in and was led by the staff down the stairs to a basement. In my head I was thinking, why is the spa in the basement? This isn’t going to be pretty. But once she walked me into the waiting area, showed me my locker, and walked me to the restrooms I was in disbelief. It’s as if she walked me into an enchanted forest or something. This was no dingy damp basement. It was nice dark wood and there was a fountain with flower petals in it.
I put my things away in a cool locker that has a passcode, then went into the bathroom to take a quick shower to get off my makeup. The shower was quite roomy, spacious and clean. I didn’t want to leave. Then someone knocked on my door and was calling my name. I had taken too long looking around at all the amenities and shower & sauna rooms.
After I got my eye makeup off, I went back to the waiting room and helped myself to some water. There were some snacks such as nuts & cranberries, chocolate covered pretzels, and assorted teas and bottled water.
First I got a facial which I was in dire need of! The dryness in the high altitudes had dried out my skin and lips. The aesthetician noticed and put on some of their lip balm when she finished. My face felt soft and moisturized afterwards. I forgot her name but she was very friendly and accommodating. After that I got a sugar scrub by another women who later gave me an hour massage. My favorite part was washing off the scrub with the rain shower and 6 shower heads. It was awesome, but so many knobs that I forgot how she showed me to turn them off. The massage was the cherry on top at the end of my day. She got out all my knots and was very nice too.
The shop at the check out area was very cool. They have a lot of their products from the Brown spa and it seemed like all natural stuff made with honey and herbs. They don’t push their products on you like other spas.
I’ll definitely make a return visit to this spa. Overall I enjoyed my visits to this hotel for food, drinks, and the spa! It’s a very charming old yet very well kept hotel. I’ve been to other hotels similar to this around the country and they’re usually worn out and in desperate need of repairs, but the owners managed to keep this place renovated and up to date. All of the staff that I’ve encountered are friendly and very nice. I was very surprised by the spa in the basement, it was one of the nicest spas that I’ve been to.

I had a package and the scrub was fine, the massage (Swedish) more a lotion rub down than massage. The facial was fine but nothing special. It was probably the intended ambiance of the spa but the massage and facial were repetitive motions almost in slow motion. I wouldn’t do another facial but would try a different kind of massage. It just wasn’t as special as I had hoped.

After a year of living in Denver, I decided it was time to find a hair stylist here, rather than flying back to New York every 6 – 8 weeks for a trim. Seriously — talk about attachment issues.
After reviewing a ton of salons, I decided it was time to take the plunge. The Brown Palace Spa was close to my apartment, had decent reviews, and a good price point ($ 60 for a trim). I made a same-​day appointment with one of their two hairstylists on staff. While it’s hard NOT to be impressed with the Brown’s grandeur, it quickly diminished as I was assisted to a dark for the hair cut. Yes, a DARK ROOM TO CUT HAIR. No windows, dim wattage — I should have bolted. Instead, I was way too polite and let him hack away, all the while he insulted the last cut I had. Sorry, buddy, this cut came from one of the leading salons in NYC. Your insults are completely not warranted. After a way-​too-​long discussion on my bangs (not blunt! face framing! use the texturizing thingies!), I resigned to the fact that I was just going to have to deal with his «creation». In all honesty, the front of my hair wasn’t horrible, but the bangs and back were very much so. The back of my hair was uneven, there’s no other way to put it. In checking out, I was informed that 20% gratuity was automatically charged to my bill (as standard Brown procedure), and was encouraged to tip more. I’m all for tipping beyond 20% for a beauty service if deserving — but this totally was not.
After months of growing out and strategic use of bobby pins (and, of course, sobbing as soon as I returned home), I finally summoned the courage to visit Jay at Antoine du Chez, who righted all wrongs (seriously, go see him).
Needless to say, I would not return to the Brown for any type of hair service. Ever.

I used the Brown Palace Spa for my bridal hair services only. I scheduled a trial after which I wasn’t thrilled with the results. I decided to make another appointment and they comped the appointment. I left that hair trial happy and knowing what style I would have on my wedding day. I also scheduled hair appointments for my 6 bridesmaids, mil, sil and mom. Everyone was very pleased with their hair which is usually not the case when you have that many people. All appointments ran right on time as well.

One word, PERFECTION. A lovely day at the spa here, just the best of the best working there. A peaceful day. Thank you.

I was in town for a week and figured I’d take advantage of a break from scheduled activities to get a facial. The spa is very nice and the fact that it’s technically a basement works in its favor by blocking out city noise. I scheduled an appointment for a fitness facial in the middle of the afternoon on a week day and the spa was not crowded at all. The lounge is a little crowded and the prep area that is between the changing rooms and the bathrooms is very narrow. Overall, I had a good experience, but as the aesthetician was discussing my skin care needs, she recommended a peel that would cost «a little more» on top of the facial. I said yes figuring it was $ 25 – 35 more on top of the $ 110 facial, but no. The peel was an additional $ 60. Bad on me for not asking the exact price, but to me, 55% of the original price does not equal «a little more».

Spent a long weekend in Denver and decided to treat my host to spa day. We did a little research and realized we didn’t want the typical massage/​spa experience. We wanted something uniquely Denver. The Brown Palace is rich in history so we decided to spend the day at the spa and at the bar and soak in the historic luxury.
Staying true to it’s heritage The Brown Palace has a art deco-​traditional feel to it. At first, I was not sure how I felt about the décor. Then I got over myself, and stupid judgments and realized this place is a gem! The small details, aren’t the details you don’t see anymore! Brown Palace emblems proudly displayed and art deco nuances that you just don’t see used anymore.
The spa waiting room was cozy and small and I enjoyed my wait chatting with a few locals. Then Ida appeared. Not only did she take consideration to my requests (arms, shoulders, typist hands) she took consideration that I was on vacation and looking to relax. She stretched my arms and legs, she started and ended with scalp massage, and she told me to breathe deep. Before I knew it, time and space had been suspended and it was all over it. She was spot on with her technique! I couldn’t be more satisfied with my massage!
After wards we had a drink in the Churchill’s pub across the lobby from the spa. I know it’s a no-​no to drink after a massage, but I was on vacation and willing to take a few risks. Again, it had an old school feel, with a large humidor and fine spirits in grand crystal decanters. I asked for a dirty martini and what I received was heaven. My drink included a mini carafe of the remaining drink from the bartender’s shaker. It was in a beautiful sliver bowl with ice. Again, details, details.
Overall, I had a great time at The Brown Palace. Once I stopped looking for modern aesthetics and let myself enjoy the old school feel, The Brown Palace was truly enjoyable.

The Spa ambiance/​itself was fantastic! But my review is for the service.
My facial was purely sad. The pressure of the facial, I felt as if my dog was licking my face. Weird, yet the comparison was so on spot. Warm, cold, sticky, light, fast whisking lol. I couldn’t help but laugh because it seemed my esthetician was just using all products on my face like a mad scientist gone bazurk?! Or maybe she was creating her version of a chef’s salad dressing on my face!
2 stars for service, 4 stars for the steam room it was exhilarating!!!

Signature massage 5 stars
Signature pedicure 3 stars (average and not worth the price)
A friend and I booked a spa day here this week and had a good time. The layout is unusual and you’re constantly going up or down floors for treatment which took away from the relaxing atmosphere for me. My signature massage was awesome, a perfect blend of Swedish and deep tissue. The signature pedicure was nice, but certainly no nicer than any other all-​out pedi I’ve had (ie those with foot masks and paraffin dips). Certainly not worth the high charge for it. My friend got the «Relax» package and loved it. Would go again, although honestly next time I’ll probably try another spa. Nice but not mind-​blowing. For the price, I want mind-​blowing, ultra total relaxation. Fantastic massage.

A great spa in a fantastic, historic hotel. I was able to schedule a 50-​minute swedish massage and an 80-​minute facial. I really wanted to try the celluite melting body scrub, but unfortunately since I called only a day ahead, there were no spots available. (Which is too bad for my celluite-​ridden thighs.) :(
The steam room was beautiful with lovely tile work in a gorgeous brown palette. The steam was plentiful and hot — just perfect to relax your mind and body before treatment (s). Unfortunately, the towels were a bit shabby. I was pretty disappointed that the hotel kept such towels with strings hanging all around like fringe. However, that was my only disappointment with my spa experience.
My massage was fine. My therapist was very professional and didn’t talk much — which I like sometimes when I’m getting pampered. It was my fault I was so relaxed (and happy to be away from my 3 little boys) that I forgot to mention to use more firm pressure to work all my kinks out. So, good, but nothing spectacular.
My facial was better. My therapist was extremely personable — and more chatty, but I can be chatty, too. My skin was like silk after having the Anti-​Aging Phytomer Facial. Loved it! I was talked into 3 upgrades, but I think they were worth it. (I do have to give myself credit for resisting the $ 185 bottle of «synthetic snake venom» tonic, though.) :)

Great massage! My therapist used real Swedish techniques to work out tight muscles. My 50 minute massage felt like 90 minutes. Ahhh…
Nice use of space. This is an old hotel, and they built the spa only within the last few years. The locker room is small, but still spacious. The robes and towels were soft. Good shower facilities, with nice iridescent brown tiles that had a very calming effect.
The only negative was that someone had a catered lunch in the women’s waiting area, and staff did not remove the room service table/​dirty dishes. I was in and out of the waiting area over a 2 hour period and nothing was removed. That’s pretty outrageous. Still, I would go back because the massage was so great and the staff was very friendly.