The UPS Store

I have only been to this location once. I had already packaged and labeled my book return, walked into the store and waited for a minute at the counter while they printed out a receipt for the woman in front of me. Afterwards, I handed them my package, received my receipt and went on my merry way. I loved that I didn’t have to wait very long, seeing as I was in a hurry in the first place. Efficiency is key! This place seemed to be run very well and the workers seemed to be on top of things.

Horrible experience with Harri and this establishment. Would be very careful in interacting as it ended up in a police theft incident and property loss.

The people at UPS all three greeted me with smiles and a good morning. I got what needed to be done quickly and I was on my way. They seemed genuinely interested in my life as well as what I needed done. Walked out of there feeling great! Definitely would recommend!

I had many large boxes and a keyboard to ship, and Priscilla and Jessi completely took care of me! From packing the keyboard to helping me print labels, these two were so friendly and helpful. I’ll be back for sure. Thanks ladies!

All right… you bought that amazing gift for someone. You wrapped it, packed it up, threw some Hershey’s Minis on top of the tissue paper (everyone does that, right?)… and then it sits in your house for 3 weeks because you don’t want to go wait in line at the post office.
Sound familiar? Then head over to The UPS Store. I love our post office, but the lines can be LOOOONG. And if it’s during the holidays — forget it!
I’ve never had more than one person waiting in front of me at The UPS Store, and the employees have always been very quick and friendly. They’ve got several pricing options (to ship my last box the options ranged from around $ 18 to well over $ 100). The cheaper option got my box where it needed to be safely, and when they said it’d be there.
They’ve also got most of what you’ll need to get your package on the road: blank paper for wrapping, tape, markers, etc.
It may cost a few bucks more than the USPS, but to save the hassle, it’s frequently worth it!

This is the type of place I want to get in and out of, and the service here ensures that one is easily able to get in and out in a hurry. Visited 2 times in 3 days (Hey, sometimes the boots look better on the Zappos website than they do in person, and a girl needs the perfect pair of brown boots, you know?) and both times the staff was courteous, efficient and helpful. Not the hugest fan of UPS overall, but if all associated personnel operated in a similar manner, my opinion might change.

Judging by the previous reviews, I must have hit this place at the wrong time. I had a prepaid package ready to go, and there was no clear place to drop it off, so I waited. I got cut in line by multiple people, and it all took a lot longer than it should have. I’d opt for another location if I ever have to use UPS again.

I really never thought that I would give a shipping/​mailing store a 5 star rating but this UPS store is really as good as it gets.
In planning a move from out-​of-​state I needed a mailbox for my personal and business mail before I actually moved here so that there would be zero interruption to my business. USPS actually denied me a box because I didn’t actually live here yet even though I could supply them with a signed lease and several forms of photo ID. I have always had a PO Box so I was verklempt.
After a latte and some googling, I wandered into the UPS store like a stray puppy and told them that I was a USPS reject. They said they could help and within 10 minutes I had my new mailbox. I have only been using the box for a few weeks but so far the staff is exceptionally friendly, speedy and doesn’t even give me dirty looks like USPS did.
UPS Store, lets be friends forever. K?

Staff is really friendly. They definitely get the job done here.

Exceptionally friendly staff.
Owner sets the tone and acknowledges his customers by name.
Team of employees that works well together even during the stressful holiday time.
Have had a mailbox with this location for ~5 years now and remain delighted that this is the location I chose.
Highly recommend this location!

The staff here is incredibly helpful and friendly. They have always been honest with me and spent 30 minutes once trying to figure out the cheapest way to mail a package. I didn’t even end up sending it with them and they were still really nice and had no problem spending so long helping me. They even helped me carry a huge package out of my car that I couldn’t carry on my own. I always come here for all my shipments and will continue to do so.

I have used this store often because I frequently ship packages to clients. My main gripe is that nobody there seems to understand the concept of «total.» Here’s what happens. I tell the clerk, «I can’t seal this package until I know the total, because I have to write it on this invoice and put it in there.» So the clerk says, «OK, the total is $ 13.45.» I write $ 13.45 on my invoice and put it in the envelope. I seal the package. Then the clerk says, «That’s 17.85, please.» I say, «You said it was $ 13.45.» She says, «This is plus tax and the cost of the envelope.» This is when steam starts to come out of my ears. How can someone not comprehend the concept of «total»?? This has happened many, many times. Also, except for the owner and one other woman, I hardly ever see the same clerks in there more than once. With unemployment the way it is, it shouldn’t be so difficult to find good help. To be fair, the owner (if he happens to be there) always hurries to fix the clerk’s mistake, but wouldn’t it be simpler to get it right the first time? The only reason I continue to go there is that dealing with OfficeMax to send something by FedEx is even worse. I guess if your business at the UPS store is less «complicated» than mine, it would be OK. As it is, though, proceed with caution.

Super nice staff here.
My friend needed to mail something to his mom and we walked in, they found a box and got it mailed. Pretty simple huh?
During the crazy holiday season, I’ll head here to get my things mailed for sure. They can put your information into the computer and save addresses you frequently send to. How nice!