Walgreens

Horrendously under staffed.

Terrible… This location is completely understaffed for the high foot traffic they get. I don’t understand why they haven’t hired additional help in the pharmacy.

I don’t know what they are doing in there. I pulled up and waited about 5 minutes then rang the call button. She came on and said she would help me when she could. 15 more minutes and nothing. I can see people standing at the counter inside also waiting. There are three cars behind me in line. A man inside just threw his arms up and walked away. 25 minutes and nothing. I give up.

The pharmacy line is horrible!!! Do NOT come here to fill your prescription! You will be in line forever and by the time you get through you will have already died.

The wait lines for the pharmacy are ridiculous. Waited in car today nearly 30 minutes for three cars ahead of me.

I agree. Minus stars and a NIGHTMARE. There is a woman there who has a complete lack of regard for anyone! I didn’t think there could be a worse Walgreen’s pharmacy than 1^st and Broadway but there is. Yikes!!!

This is THE WORST Walgreens I have ever been to, specifically in regards to their pharmacy. Forget about calling the main line for any reason… a 30+ minute wait should be expected. The staff is beyond unhelpful and prescriptions are never ready. Walgreens should be ashamed of themselves for lacking such courtesy and customer service.

Do not get your prescription here. They have the worst service I’ve ever experienced.

I want nothing more than to love this Walgreens but I absolutely cannot if I have to wait in line for 30 minutes every single time. The whole point of a drug store is to be able to run in and out, that is not an option here.
Every single transaction takes at least 30 minutes of waiting in line.

I needed a prescription filled, after getting a root canal and was told by the staff that it would take over 2 hours to fill this STAT order. I asked them why and they said 2 people called in sick. I work in healthcare and when someone calls in sick we call in someone to help. I spoke with the manager there and he didn’t seem to care that I was told to start antibiotic stat. I asked him if he knew what stat meant, he said condescendingly, «When we get to it.»
I’m am done shopping at Walgreens.

Unilocal showed the store closing @ 10p, the Walgreens website showed it closing @ 12a. I called the store & confirmed they were open until 12a — it pays to check! The cashier was a very sweety lady, I’ll be back again.

The worst service the slowest service. I cant believe management has no stepped in to rectify this situation .This store should be shut down.
On hold 45 minutes for a prescription that my doctor asked me to call in. Client went in to pick up NEXT DAY and said we dont have it. THIS HAS HAPPENED ON MORE THAN ONE OCCASION,

14 months after my first review. The main store is good and has lots of stuff i use. However, the pharmacy refuses to improve. I’ve moved out most of my RXs to my mail order, but I have 2 more there that I need to transfer to another company close by like Safeway or King Soopers. They never have my RX in stock, and i have to wait. When I pick up my RXs, I have to wait! They are always understaffed. But why? They are making a ton of money — just look at their location!

I hate this place. Every time I go to pick up my prescription they leave me standing there waiting for waaay too long. They never acknowledge customers and and time my prescription isn’t ready they ‘forget’ to call my name and I end up waiting longer for no reason. I’m switching pharmacies after today this is a constant problem. Do not use this pharmacy!

Horrible waits and customer service for their pharmacy are the norm. Plus they make you stand in line for BOTH order and pick up! Forget that, never again.

Terrible customer service. I called to check on my prescription after my doctor let me know he called it in. I called and they said they didn’t see the prescription in their que, I told them I was called in 30 minutes prior. The less than cheery pharmacy tech or pharmacist said «I’m so busy I won’t even look at your prescription for another hour and a half». She then equally as enthused told me it would take an hour to fill after that and then hung up the phone. Had it not been an inconvenience to my physician I would have had him call another pharmacy. Not only will I NEVER go here again, but I’m pulling all my prescriptions from all Walgreen’s.

This is seriously the slowest Walgreens pharmacy I have ever encountered. I initially came here out of convenience, it’s located close to home. However, it’s not saving me time if I have to wait in such long lines every time. I will def be switching pharmacies.

This pharmacy is very slow and disorganized. They have failed to process my prescription requests multiple times which has meant me showing up to the pharmacy to find that the prescription is still not ready despite me having requested it 1 – 2 days prior. So then I get to sit and wait around at the store for upwards of 30 minutes while they fill it. In their defense, this particular location is always very busy, to the point that it’s even hard to find parking sometimes. But they definitely seem to have a hard time keeping up with how busy they are. I’m going to start driving the extra 3 miles to the next closest walgreens instead of coming back to this one.

I frequent this place because it is close in times that you need something ASAP, but everything (probably apart from the junk food) is overpriced. If you need cosmetics or something you can wait to buy, you are better off at going to Target.
The pharmacy can be quick (never go through the drive through) and you’re able to fill prescriptions using an app on your phone. They have a RedBox as well.

When it comes to this Walgreens, I hate to say it, but they just don’t have it together. I hate writing reviews like this, but after my many poor experiences here, it’s time I be honest.
Pharmacy:
I live right by this Walgreens and will no longer go here after the several failed attempts to process my prescription. If I’m going to fill a prescription here I will submit the refill days in advance and then come. They take way too long too long to refill prescriptions for same day. The last time I filled my prescription here, i came by 4 hours after the prescription was submitted and it still wasn’t filled. When I went to the window they said to come back in 30 mins, so I sat in the parking lot for 30 mins and went back and they still did not have the prescription filled and told me it was a «miscommunication». I’m not sure what was miscommunicated.
I have also had a bad experience when trying to submit a vacation override with them. I called my insurance 3 times because Walgreens kept saying it was my insurance who was holding it up. It ended up being that the Walgreens pharmacists were not calling the pharmacy hotline on my insurance, like I had suggested a couple times.
Photo:
I have submitted 24 hour online photo processing here a couple times. Every time I use this photo department to process my photos I get numerous photos that are chopped off and not printed correctly.
Cleanliness:
Not the cleanest store. Items seem a bit disorganized and the floor and bathrooms don’t seem to be kept clean. I realize this store is in a busy location, but I would think cleanliness would be a must in a food and drug store.

It’s Walgreens, what do you expect? Oh good, well they have that.
My only complaint is that they stopped refilling ink cartridges. That was a very useful service.