Saint Clare’s Hospital

I recently had major surgery. The staff was excellent, The nurses and aids all treated me like I was their own Dad. Thank you to all. PS. the food was great

This hospital is dangerous. They are focused exclusively on the money, and are devoid of integrity. While it is clean, and in possession of many of the current bells and whistles characteristic of progressive health care, their business model puts patients at the bottom. It is an assembly line. They are happy to check you in, to collect the big fare, keep you for day or two and then bounce you if you’re not a big earner — surgery/​chemo/​procedures, etc. The staff is polite; the leadership is strategic and cagey. My family member was admitted for one thing — a gastrointestinal disturbance; the hospitalist failed to do a complete medical history. She lapsed into congestive heart failure, and they were surprised to learn she had a cardiac history. Within 6 days she was in 4 rooms. At age 90, she had different caregivers at every turn — not easy for an old bird. This hospital is a member of the Prime Healthcare Group. Glassdoor reviews confirm that the MO of hospitals in this network is cost, cost, cost. For serious illness, go to a different hospital. I do not recommend this place at all.

My son was taken to the ER. It wasn’t crowded and we were in and out in about two hours. Staff was pleasant enough. Checking out, though I felt they could have better explained things to me.

My actual experience at the hospital was ok. The nurse in the ER was very professional and very nice. The check in process was awful and the clerk very unfriendly. I thought the work was ok. However, now 6 weeks afterwards I got a $ 540 bill from the ER doctor, some guy I saw for less than 5 minutes in total and $ 945 dollars from the radiologist. This is a rip off. The hospital is a blue cross blue shield participant but none of its service providers are? This is on top of the $ 125 hospital charge. I called my insurance provider before going and was told they are in network. I will never go back to this hospital. I will go to chilton or Morristown or even st barnabas. This has never happened at any of these facilities to me or any family members. Stay away unless you like being ripped off.

Paid $ 125 Deductible for ER. Figured insurance would pick up the rest. The way this hospital works w/​ER visits, is you pay one fee for the ER and another fee to see the DR. in the ER. Received a seperate bill from the physician in the ER… and they said they are two separate accounts and charges. Very deceptive. $ 115, however it’s really the principle.

I am in the process of trying to schedule pre admission testing for surgery. I called that department the day after my doctor visit. The PAT dept called me back the same day saying I’m not on the surgical schedule yet (even though the surgery was scheduled in front of me at the office) so they couldn’t help me. They did say they would call me back tomorrow. Never happened. Nor the next day, or next day etc. I have left numerous messages, but no call. The frustration is intensified because after the PAT testing, other things need to follow, apt for MRI and doctor visit clearance. Time is running out. Wouldn’t advise using this hospital if there was another choice

I volunteered at this hospital for over 25 years. You know when the volunteer department no longer respects length of service and commitment — something is wrong from the top down. What once was a caring institution is no longer. Employees are uneasy about their jobs, nurses are short handed and volunteers are being fired and in general the entire place needs a make over. I’ve moved all my doctors to Morristown. would never go to Saint Clare’s. Sad to say but true.

I’m reading these reviews on here and shocked to see how many people disliked this hospital. my wife gave birth to a baby girl and I could not be happier that we have chosen this hospital. I can only give reviews on labor and delivery and maternity department. The nurses are super helpful and knowledgable expect for one in particular. I really did not care for Ashley in maternity. Sorry Ashley, but u suck! First of all this girl did not even introduce herself and took no interest in doing her job. what a bummer! I feel bad for all the hardworking nurses getting a bad rap for one bad apple. I hope management will eventually weed her out if not shame on them for not catching on to her. It’s because of bad nurses like her that all nurses and mothers of newborns suffer. If management is reading this please get rid of bad employees and reward the good ones. Start with Ashley first! Enough talking about this loser. Anyway, the hospital is very clean and the cleaning people do a great job. Other than that I have nothing to say a bout other departments as they all have different cultures. Great experience overall and those of you not wanting to come to Saint Claire’s because of all the bad reviews should think twice before finalizing their decision. This is a great hospital and bad apples are everywhere. Finally, I greatly appreciate all of the hard working nurses making this hospital what it is today. It’s allot of work making people happy, especially selfish rude patients.

0 stars if I could. Went in after feeling a lump on my neck. Only one there and took 45 mins to be seen while the «doctors» ate pizza. Was told «don’t worry about it, it’s a lipoma» and the pa left after 15 seconds. 2 months and several tests later was diagnosed by a real doctor with stage 3 Hodgkin’s lymphoma. Thanks St Clair’s.

Horrible emergency front desk nurse or what ever her title is. She greeted us walking in with, «what do you need», with no sense of urgency or politeness. She either hates her job or just hates people in general. Either way she needs to find another profession other than the medical field.

Very poor communications and no sense of urgency. That is a bad combination for an emergency room.
In the future I will make sure to use the Dover campus not the Denville ER.
6 hours and counting.

I was displeased with the nurses at this hospital. They couldn’t bother to tell me that my mother was out of surgery for over an hour. When I politely inquired they became very defensive. They are uncaring and unprofessional. They can’t be bothered to write important information neatly. I had to ask the woman in admissions three times to correct a mistake on a wristband and it still didn’t get done. One of the nurses was unable to pronounce important words like «penicillin».

Frustrating and unprofessional experience.
After three hours in the emergency room I was told I was being admitted and that my room was ordered and almost ready.
Four hours later I was still laying on the same undersized stretcher in the emergency room and nobody was updating me about anything.
When I then complained I was first told that it was an unusually busy Monday afternoon and then the nurse in charge gave me an attitude and told me that they were understaffed and that 5 – 8 hours was a normal amount of time to wait for a room.
I wonder about that but either way just didn’t appreciate the attitude and overall lack of communication.
The only reason I gave any stars on the review is because Mary the patient care representative who talked to me after everything happened was very informative and professional. As was the entire staff once I was out of the ER

They used to be good — however I recently brought my 3 year old daughter in and I was not aware they shut down the pediatriac ER & got rid of all the pediatric doctors. So the doctor that saw her instantly shot her up with morphine for pain without trying to figure out what was wrong. Four nurses aggressively held her down for an IV when she couldn’t even straighten her body out due to severe stomach pain. They didn’t care — they were NOT friendly at all & I was very displeased. They made her drink so much liquid for her cat scan and refused to take her up until she drank it all — well she drank it all & then threw it up as it was way too much for a 3 year old to even consume. GO TO MORRISTOWN if you have a sick child! I dont see St Clare’s being around much longer.

About 2 years ago I had my first shingles attack and at first the only symptom was agonizing nerve pain down my left hip and leg. I went St. Clare’s ER was not diagnosed and was treated as if I was faking and magnifying the level of pain. The next morning I broke out in the tell tale rash… I would have expected an ER physician to have seen enough of these cases to recognize the pain symptom over the nerve distribution areas. Also, I would have expected more understanding and not to be treated like a pain med seeking addict. I will never willing go to St. Clare’s ever again!!!
I left the ER without any answers and in severe pain to the point that I would rather have been in labor (3 kids so I know labor pain).
Then St. Clare’s had the nerve to bill me for no diagnosis, no treatment and the being treated like an addict.

St. Clare’s has been our go-​to hospital for over ten years. My son was born there, I’ve had surgery there, my son’s two broken arms were taken care of here, my daughter’s appendix was removed here, we’ve been here on multiple occasions and it was almost always an excellent experience (we had one hiccup when my wife was pregnant, but it all worked out after I went on a bit of a rampage and they got the correct doctor down to the ER).
Anyway, almost all of that was before I started Unilocaling everything in sight so I’m adding a review tonight because my daughter just got home from a visit to the ER and they took care of her quickly and efficiently. After her field hockey game, she began having trouble breathing, started hyperventilating, throwing up and started to lose consciousness… so my wife rushed her to the ER. My daughter was seen immediately, given some medication to deal with the respiratory issues, and something to relax her. She was home in a matter of hours after sticking around for some observation.
Thank you St. Clare’s for once again taking care of one of us and keeping us calm.
On another note, my wife told me there was a belligerent drunk in the ER as well. Denville police had to bring him in because he stated that he had diabetes and THAT was why he was acting the way he was… unfortunately he had a weapon on him so I have a feeling that once he’s released he’s going to spend a little time in lockup…

I recommend St Clare’s Hospital in Denville. I am in town on business and declared defeat on a bad sore throat and ear infection. I checked into the Emergency room at 11:30 on a Thursday evening and I was out within 90 minutes or less. I was helped by 4 staff members who were all excellent… attentive, friendly, and professional. The hospital was clean and offered free parking. I asked for directions to a 24-​hour pharmacy and was given directions to a CVS that was easy to find.

Fast easy friendly service with a smile and a laugh.