Enterprise Rent-A-Car

I was in an accident involving a deer and therefore my insurance company covered a rental car from Enterprise for 30 days. Firstly, they didn’t tell us anthying about a 100 dollar hold on our account so a family member had to rent and put me on as a driver for an extra $ 3 a day. It was dark when I picked up the rental, so I didn’t notice the crack in the windshield. After calling them I had to bring it back because they had no file of it. So I dragged myself over there for them to measure the crack, tell me I’d have to pay for it, and then tell me it was in the paperwork a few renters ago and I was all set, because they couldn’t do that over the phone? But the icing on the cake… I got a phone call today saying I had to bring the car back immediately because they had sold the vehicle WHIE I WAS RENTING IT, and they would give me a new one. Unbelievable. Will rent from Budget only from now on.

for the most part its a great company, I hate the fact that they precharge your credit card for $ 300 even if you only have a $ 75 rental etc. or $ 100 more than your rental that’s my biggest complaint about them and if you dare to use a debit card than its a $ 500 charge seems a bit much in this day and age.

The Depew location has great customer service. The manager is very sweet and helpful. I have used this location three times because they seem to keep customer service in mind.
They don’t always have a great selection to choose from, but I prefer customer service over variety of vehicles.

Fruit stand with no fruit, Funeral parlor
That never has a body, and now
A rental car company with no cars
Wow i just want a paycheck but I
Dont want to do absolutely nothing
Are they hireing?

Nice car and good friendly service BUT gave me the car with almost no gas and told me to «bring it back as close to empty as possible.» It’s a lot easier to get a car with a full tank and top it off.