David’s Bridal

They don’t even deserve a 1 star very dissatisfied with this store. Alterations are a big problem. Fitting was awful my daughter wears a size 10 dress and a size 12 slip was sold to her. Needless to say there were lines all along the dress the dress was too tight she could not even sit down when she told the alterations lady she said it could not be fixed there was no room to take it out. She was sold a size 36b corset she wears a 34dd bra I called the manager she told me sometimes they need a different size??? What!
Snap was missing from the top of the dress. The belt we purchased from David’s was sewn on crooked. I live in Las Vegas and could not be there with her. She was very upset and did not want to go back because they don’t listen to the customer. So after 460.00 in alterations was not sure if she was going to be able to wear her dress. When she came to get married I found an alterations lady to take a look at it it took her 3 days we picked up the dress the morning of the wedding stressful to say the least no thanks to David’s, plus an additional 300.00 in alterations!
I have a phone call in to the district manager. Don’t shop here and certainly don’t get alterations done. I think they took advantage of my daughter.

Definitely make an appointment. I got my wedding dress here and it worked out great. Not bad prices. I would not however ever order anything here online or get bridesmaid dresses here after the several horror stories I had heard of the dresses being lost.
The sales associates that help you with your wedding dress are usually very awesome and helpful.
Prices on accessories are obnoxious and I recommend finding something you like here and going to Charming Charlies to buy a similar item for 90% cheaper.

My girlfriend had an appointment here to look for dresses for her destination wedding, her sales associate Khadijah was awesome! It was good my friend had an early appointment because it got really busy after lunch so Khadjiah was working on two brides. She was able to manage her time and balance two brides with different ideas and visions at the same time. My friend also said YES to the dress here! She looked amazing and our overall experience was great. We were also able to look at and try on some bridesmaids dresses to get ideas on what we wanted.
I would suggest having more sales associates on the weekends. And changing their rule about no drinks. I understand the no drinks rule near the pretty dresses, but I think we could have them near the waiting area at the dressing rooms. Or maybe they should have a drink fine for those who can’t hold their drinks and spill them on the dresses. Mostly everyone who comes in are adults, so they probably should act like ones around gorgeous gowns and dresses.

First, let me start off by saying I said YES to the dress here.
Second, let me say — make an appointment for as early as you can. I made an appointment for as early as I could and I had a very positive experience.
I already knew what I was looking for before I went so I would advise any bride to at least have an idea because it truly does make the experience run smoother. They have so many options in this shop and it definitely pays to do your research.
My sales associate (Khadijah) was awesome. She listened to what I wanted, knew her store and stock very well.
The prices are what they are — you pay for what you get. I would recommend purchasing your undergarments with your dress because it can be a headache if you try to do it later.
The beaded sash I chose for my dress was more expensive than my dress itself which I can’t understand BUT that was the only negative thing about this experience for me.
The store seemed a little understaffed with how many people were browsing around and wanting to try on items.
I was able to browse for my bridesmaids dresses after I found my dress which was nice. They have many options for every body type which is also a plus.

I ordered a bridesmaid dress from here as well as one for my daughter and a flower girl dress for my youngest. The dress came in and I was notified. I told the young lady who had called that it would be a couple weeks due to my work schedule and the need for the flower girl to trying on the dress. She said that it was no problem. Well today, the store manage called me and threatened that if I did not pick up the dresses today that she would be donating them to charity (REALLY). I told her about the flower girl dress and she stated even if I had to have someone else come pick it up we could exchange it for size (not true), I have tried to exchange for size before and was then forced into having the dress altered. So no, no one else was picking them up. She then told me she didn’t care who or how they were picked up but they need to be picked up today or else they would be donated and I would not receive any type of refund. I wouldn’t recommend this store or company to anyone. I will never purchase another item from this store. I have 2 weddings I am currently a part of, and we are currently setting up appointments at other vendors due to the customer service that was received. The dress for my daughter was the wrong size and I was given the stores floor example not a re order as suggested below. Also as I stated above I order 3 dresses only 2 were in so now I have to go back to the store again.

I had a Bridal Party appointment on March 15^th 2015 at 11:30 AM. When I first walked in I was greeted by the receptionist (who was very friendly and helpful to say the least!). I was explained that they would call my consultant, Cindy up front but to help myself to browse through the bridesmaid’s racks with my girls (there was 6 of us in total). As I was looking through the racks, the dresses were NOT in good looking shape. I understand that these dresses are used for trying on, not buying, but please– refresh your stock once in a while. So after about 15 minutes of realizing that my girls were picking out dresses, and no consultant was around I decided to walk back up to the front. I was greeted by a lady that I believe was the Store Manager. Her customer service skills ARE NOT good at all! I explained who I was (the store was quite busy) and she replies «well– we called you like 6 six times». And as I explained to her that she did not, and I have 4 bridesmaids and my future mother in law that can attest, she began belittling me and getting a more than nasty tone with me. So they called my consultant, Cindy, up again like it was an inconvenience to them. Cindy came right up and greeted us. She put my girls into dressing rooms and completely disappeared. She was too busy with another bride to even give me and my girls the time of day. And every time I asked her for help with something she rushed off with acknowledgement. She wouldn’t help me figure out how the dresses were supposed to be worn, and it was a very uncomfortable situation for my whole party. I pretty much ran my own appointment, and I was looking forward to looking for my dress as well– but of course that did not happen. I walked out of there after an hour and a half of frustration, when I should have been able to walk out with my girls dresses and MY dress. To top it off, when I was leaving, the store was dying down a little bit and my consultant didn’t even try to make the sale– or help reprimand the situation. She could have made a HUGE sale– instead DB just made an angry bride which will take her money elsewhere.
Very disappointed in what should have been a happy moment in my journey of wedding planning.

What a waste of time and energy! Had an 11am appointment on a Saturday with my mother. My mother and I walked in and were not greeted. The place was packed and they were unorganized to say the least, they had 2 other 11am appointments booked, wow! They said there was not even one dressing room available. Are you kidding me? What a horrible run place! We stood waiting for a good 5 minutes and then were asked it we had an appointment, I was annoyed at that point. When we were finally assigned someone to help us, the woman didn’t seem to have any clue how to get started. What I wanted was very easy and straight forward. I am a size 4 so I am very easy and simple to say the least and not asking for much, she is supposed to be the expert, right? She picks dresses that were nothing like I said, but I try them anyway. Then we are in the corner dressing room where I come out and she isn’t even around to help with the corset dress she gives me, really? I come out and I can barely see myself in the mirror because it is packed. The woman helping me, is barely doing that at best. The other dresses are all ugly and nothing like I said. Pure disaster and utter disappointment. I will never recommend going there or ever step foot in that place again. It is everything everyone says it is, crap!

I am a matron of honor in an upcoming wedding and have been less than pleased with David’s Bridal.
I haven’t been to David’s in years and was pleasantly surprised to walk in and see the nice selection of gowns they carry! The bride bought her dress here and figured it would be most convenient to get the bridesmaid gowns here since not everyone lives nearby. The option to pick up at any David’s is a plus.
We had an appt on a Sunday afternoon with 4 bridesmaids. The appointment was with Amber. She made it clear from minute one that she was having a bad day. She made comments about how long we were taking to decide and got very irritated when the bride dared to have us try on a dress that wasn’t in the original plan. Amber let us know she was about to give her two weeks notice and she obviously didn’t care about anything at that point. When we chose a dress, she asked for my name for the order. I started to spell my last name and she handed me the notepad and said «ugh here, I’m too tired for all of that!». I was stunned. It’s a very good thing she’s not there anymore.
Our next appt a few weeks later was for my daughter who is a flower girl. We had an 11:30 appt and weren’t given a fitting room until 30 mins later. Not one person came by to help us. I assumed if you make an appt you would be assigned a representative to assist you. That’s not the case.
We winded up choosing a dress and waiting a good 20 mins in line to pay. The bride and her mother expressed their concerns to the manager, who seemed genuinely sorry, but didn’t offer any compensation.
I definitely will not be getting my alterations done here. This bridal party spent a lot of money at this store and to have such lousy customer service has been really disappointing.

Very nice branch of davids!
Came in just to browse, wasn’t really ready to commit to anything, liz greeted me at the front and let me know where everything was and sent me into the store with a stylist, I believe her name was Cindy. I let her know what i was interested in and she certainly knew the stock well! Saw a ton of great dresses and i will absolutely be shopping there again. Already mentioned it to a friend and she wants to set her bridesmaids up there too! Looking forward to setting up an appointment. Don’t hesitate to chat with the ladies who work there, that many dresses is pretty intimidating and they seem to be good at steering you in the right direction.

I’ve ordered my dress here, and all my bridesmaid dresses also. I’ve never once ha a bad experience until I got home tonight and saw a package from davids sitting on my porch. Opened it up and voila! It’s my maid of honors dress for my wedding. Not only was i puzzled on why it was delivered to MY house, or why it wasn’t delivered to the store, but also why it was THROWN into a box with no bubble wrap or anything to protect a $ 120 bridesmaid gown. Not to mention the scatter brain who does alterations! I told her at least 4 times that my wedding date is august 1^st. She had me set up for alterations on the day of my wedding. When I called to change the appointment cuz the date was wrong I went thru a song and dance over it. It’s a shame cuz I’ve spent a lot of time and money here but for now I’m taking my time and money elsewhere. You lost my business as well as my friends & family. My mother was looking to buy her dress here also but not after this. Please train your staff better! It was never told to us that the dress was being shipped at all!

Very disappointed in David’s bridal and would not recommend this store to any bride. Staff was not helpful and appeared basically. uninterested. My daughter did order a gown from the store and it arrived in two weeks. We picked up the gown and we were charged for a paper thin garnet bag and the gown was hanging in a cheap plastic hanger. Gowns were hanging on wooden hanger in the store and I was told I could not have that hanger. Since David’s bridal does not store gowns the dress would be hanging in a closet for nine months. I had to purchase my own satin quilted hanger to protect the lace. Again, service was terrible and would not recommend this store to anyone!

I recently purchased my wedding gown and had it fitted here. I have no complaints with the gown itself… i loved it. The problem was with the fitting. When I first got it fitted, they insisted I purchase the long corset/​bra thing to go with it for just under $ 100. When I went to pick the gown up and put it on again, it was very clear that you could still see the bra from any angle. When my mom mentioned this to them, they acted as if we were asking for the world and insisted that you could only see it if «you were looking for it». They finally said to take out the bra and that solved the problem however would not let me return the bra, only gave me store credit. I also told them how I thought the gown was a little big and falling down off of me. They again told me it was fine. Well, it wasnt fine, all throughout the ceremony/​reception I had to pull the gown up to keep it from falling down. Theres even a picture of me walking down the aisle during the recessional where im worried my girls were about to pop out at any second. Save yourself the hassle and if you do buy a dress there, take it to a professional seamstress who will give you the time of day.

Every time I call the Deptford store, I get transferred to 3 – 4 different representatives. I have to explain my situation to them every time. Now, most of the time I call it is very simple, like getting a different size of a dress that I have already purchased through David’s Bridal. They are all rude as if I was «a nobody» bothering them. I’m sorry, but, it’s their job to help! I mean that’s what they are there for and that’s what they get paid to do. I have never seen a specific store have so much attitude and disrespect in regard to a customer! EVER!
I have been to this location a couple of times, I will NEVER go again. The first time I went, I was shopping for my wedding dress. I felt like there was not enough staff to assist the number of people in the store trying things on. I had made an appointment, but were still left waiting long periods of time for assistance getting in and out of various dresses, getting different dresses.
This is supposed to be my wedding and now my best Friend’s wedding. They did not make my day relaxing and enjoyable as a matter of fact, my day there heightened my anxiety to an enormous level. David’s Bridal employees were very rude on several occasions. Even though the dresses are cheap the service is terrible from the sales women to the seamstresses which make the whole experience terrible.
Close the Deptford store! I have read so many bad reviews, David’s is getting a bad reputation, and I will make sure I tell every female I know, not just every bride, EVERY FEMALE I know to NEVER step foot in that store ever.

I have been to this location a couple of times, but never again. The first time I went, I was shopping for my wedding dress. I felt like there was not enough staff to assist the number of people in the store trying things on. I had made an appointment, but was still left waiting long periods of time for assistance getting in and out of various dresses, getting different dresses, etc.
I ended up finding THE dress somewhere else. But I returned to David’s in search of undergarments. When I had been there the first time, they had a number of things to choose from to wear under my gown. So I thought that it would be the perfect place to go. I was wrong, apparently. It seemed to me that because I had bought my gown elsewhere, I was getting less attention than those who were trying on dresses and things. I get that the sales reps probably receive a commission off of gowns, not undergarments, but you should still treat people with respect. I felt like the girl had no interest in my decisions at all. Which sucks for them, because I am still in need of flower girl dresses and bridesmaid dresses and will not be going here for them.
I explained to the girl the style undergarment I was looking for. Mind you, I am a thin girl, 120 pounds at the most. So I don’t have a whole lot of fat on my body. But with the first piece she brought me, I sure did display a whole lot of armpit fat, so to speak. It was mostly my chest being squeezed into my armpit, which was not what I wanted, and definitely not acceptable. I had to have my mom help me get into it, because the girl that was assisting me had disappeared, though she said to call her if I needed assistance. When my mom finally found her and brought her in, she insisted that it was perfect. I pointed out the armpit fat and she attempted to tell me «everyone has that». I told her that no one who wears the right sizing and style has that. I asked for another piece. With a huff and a puff, she obliged. This piece was the wrong cup size. MAJORLY. I had to text my mom from the fitting room, because I was so exposed in this piece and needed something else. The girl was located, because yet again she had disappeared, and she had some attitude with her. I brushed it off and asked for one final piece. This was not even close to what I had asked for. So, I got dressed, left the garments in the fitting room and left.
I feel like if I had purchased a dress with them, I would have received better treatment. Although, from the other reviews, even that is questionable. This location seems to be understaffed, and quite full of attitude. I will not be returning to this location for any of my needs, nor will I recommend it to anyone in their future planning.

I had a woman named Monique and she was amazing! The only reason i purchased my dress there. But the manager Shannon is a complete ignorant b*t*h! She is very arogant and rude to customers and her co-​workers. I have been there 2 times while she was working and she has made a bad impression both times. I really think the upper management need to look into putting her in the stock room or something because having her around the customers is definately bad for their business!

I had a very solid experience here. I purchased my dress online but used this David’s location to purchase my veil and tiara, as well as bridesmaid’s dresses. Every associate that I interacted with was friendly and helpful; they even stayed open late to accommodate one of my bridesmaids who was having difficulty deciding which shoes to purchase.
Would be five stars except that both my veil and tiara were overpriced a LOT. However, I was very happy with both of them. Worth a visit if you’re in the area.

Dress Drama! It’s gonna be long, but I know you’re all interested!
I bought my original wedding dress at David’s, and you can see from my previous review that I was pleased. The girl working with me was helpful, the dress came in quickly, I didn’t spend a fortune, blah blah blah. Fast forward to about 2 weeks ago, My First Fitting.
The manager greeted me at the door with a smile, took my dress from me and walked me back to Alterations. More smiles all around as I met the seamstress. I put my dress on, I’m feeling bridal, I come out to get zippered up… and well, that’s where the smiles ended.
The dress, despite being the same size I tried on in the store (the size that was recommended I purchase) and the fact that I had not gained any weight since I ordered the dress, that biotch wouldn’t zip. Like not even close; it was INCHES from zipping. We double checked the size: Yup, it was the size I tried on and the size I ordered, yet it did not fit.
I didn’t bring anyone with me to the fitting, because based on how the dress was at my original appointment, I didn’t need anyone to watch me get hemmed and bustled; that’s all it needed. Had my mom or a friend been with me, there might have been some kind of voice of reason… But there wasn’t. It was just me, on the verge of tears, yessing everyone because OMG JUST GET ME TO FIT IN THIS DRESS!!!
So the seamstress asked the manager to exchange the one I bought for the same dress, 2 sizes bigger. They had it in the store, it was in good condition, and it was HUGE on me, but the seamstress worked diligently to pin it in. She suggested different under garments, so I bought them. When I questioned the now-​visible lines at the base of the corset and across the middle of the slip, she said to me, «No one is going to get that close and ask, ‘what’s that line?» When I pointed out my armpit fat bulging at the top of the dress and said that it didn’t do that in the original dress, she responded, «Everyone has that,» and kept on pinning.
I don’t think that the seamstress wasn’t skilled. I think what I was wearing was a very hard dress to alter because it had so few seams. She took her time and she said what she thought I wanted to hear to make me feel better about the dress. When I went up to pay, my alterations and new undergarments ended up costing more than my gown. I handed over my credit card because I just wanted the dress to fit. But the more I thought about it, the less satisfied I was with what went down.
I went back the next day (when I wasn’t about to burst into tears) and spoke with the manager. She was extremely kind and understanding, and offered to make an appointment for me to come in and look at new dresses. I was given a refund on the alterations and offered a store credit for the gown. I think that’s awesome business practice, especially since the gown that was all pinned up probably can’t be resold with all the pinholes in the satin. Thumbs up for that piece of the story.
My second dress-​seeking appointment was mostly as favorable as the first. My sales woman claimed to have 20 years of experience and was extremely helpful for approximately 60 minutes. But I tried on a LOT of dresses, and eventually it started getting a little more crowded, and her attention to me was not as spot-​on as it had been. Maybe I was only scheduled in for an hour? Maybe they were understaffed? I could tell she was starting to get frustrated, either with me, or the situation, or whatever… The point is, I shouldn’t have been able to tell at all.
I don’t hate David’s Bridal. I’m not really mad at them. I don’t know what the deal with the dress sizing was, because my new dress ended up being the same number size as the original dress I had ordered, and it fits great. But I’m not having this one altered at David’s.