Monro Muffler Brake & Service

Needed to go back twice because they didn’t do the job correctly the first time. I would not recommend this establishment.

Went in for an oil change. Never got a call for when it was done. Truck was fine when I dropped it off and come back and nothing but problems. They seem more like to fucking your vehicle up so you have to keep going back. Never going to any one of these places ever again. Thanks for having me blow money for new repairs

Got the job done but they are too busy, grouchy and their coupons are generally unusable. They didn’t call when they were done with our cars. They put the reminder sticker for my oil change on the windshield but didn’t fill it in.
I won’t be going back.

Ricardo helped me top off some fluids before a last minute trip. Great service and positive attitude (even though they were closing 15 minutes on a Friday night). I would go back!

I used to love this place. The head mechanic was very knowledgeable and the prices were fair (maybe not up to corporate rates which may be why there was an employee overhaul) but regardless, I used this place for all my car work. I’ve been there twice since all the new guys started, and the prices are rediculous, and the employees just don’t care. They smoke like chimneys in the garage all around your car, they don’t do proper wheel rotations (only front to back, not accounting for roll wear, maybe to sell more tires), and they are not thorough by any means. I actually drove off after the rotation and got a mile away before I realized they didn’t put my locking lug nut key back in the car. I would have started a cross country road trip with no way to change my tire. And i asked them to check on a loose bracket and they said it was fine. Did i make it up? Really? They may have had problems with employees giving deals before, but now they have lower level service and Monroe’s typical high prices. Look elsewhere for car service

Dishonest mechanics that will take you for every penny. Quoted me a job for 600.00. Told me he couldn’t do it cheaper because the part alone cost 500.00. Asked if I can use the coupon that was on the web site to help take the price down. He said he already added it in before to bring the price down. Yeah right! I went to Auto Zone my self and got the part. The part he quoted me cost 188.00 but I don’t have a race car. So I got the Duralast for 99.00 and had a friend/​mechanic put it in for me. I can’t believe he said 500.00 just for the part. Took my friend 45mins and saved me 500.00. Stay away from these crooks, I suggest to get a second opinion if you go there. Because the B.S. is thick.