Let me start off with the good. Dr. Spindel is great. His staff is another story. When I went back to the office to tell them that the area for reading on my glasses is too small, the girl said, «No it isn’t». I showed her how I had to move my head from side to side to read. She looked at them and said, «You’re right» and ordered another set. The lens cleaner they gave me made the frame dull. When I told this same girl about this, she said, «No, it didn’t». They don’t take responsibility for anything.