Valvoline Instant Oil Change

Great service but a little pricey. $ 86 for full synthetic and $ 61 for blended. The team is top notch. Very polite and attentive.

I have 3 vehicles — one is a work truck that averages 40k per year so oil changes are a necessary process. I’ve been here sporadically several times over the last 2 years. It was my preferred spot for awhile but they seem to have high turnover and their process isn’t consistent. Prices aren’t the best and it’s rarely ever 15 mins like the sign out front says.
On my most recent change (last week) — it was less than stellar and I’m not sure I’ll be back. Brought in my wifes car (14 Murano with 20kmi) — they were a little busy and basically skipped several items on their «checklist». I watched the guy just check every box in the computer. They never tested the battery, checked the air filter or even looked at the wipers — one was torn. Autozone got my money for an air filter and wiper.
As I watched the guy check all the boxes I asked about when they recommend rotating the tires — he told me «every 6k so you aren’t due this time». I then requested the $ 26 rotation and he told me it would be «at least a 30 min wait». I sensed he didn’t really want to do it so I said never mind. They have never rotated my work truck (Dodge 1500) because its «to heavy for our lift».
Again — they do change the oil but I think there are better options in town. I’d go back in a pinch — otherwise I’ll go elsewhere.

Fast. Friendly. You stay in your vehicle which is awesome if you have little ones. Oil change took about 10 minutes if that. No wait either. Plus they have a printable coupon on their website and they gave me a coupon book for future use.

Generally, I despise dealing with my car and its many issues, however, I had the BEST experience here at Valvoline.
I needed an oil change while I was driving from Manchester to Boston and pulled over to get it taken care of, very unplanned which I normally don’t do. It was around 4:30pm and no waiting time! I was instructed to drive into the garage and stayed sitting in my car throughout the duration of the service. The handful of guys working were a well oiled machine (ha so punny) working together and so in sync making my oil change SO fast and efficient, I was in and out in under 15 minutes. The customer service was so above and beyond anything I ever expected. The gentleman who was assisting me communicated clearly and in terms a car novice would understand without being pompous or impatient.
Truly couldn’t have asked for a better experience, bravo.

Went in here from driving by, I was way over due for an oil change and didn’t want to wait. They have you drive in and guide you. The computer is in your view and you sit in your car while they top off all your fluids and change your oil, check tire pressure etc. The store manager was under my hood, gave me a break on pricing to get me as a new customer. They communicate very effectively informing each other whats going on with each car, similar but more in depth to the five guys concept of saying two in the door etc. Extremely convenient and no pressure. I was in and out in 10 minutes, meanwhile their were three other cars that arrived after me and were in separate bays getting service. The technician who was doing the computer work in front of my car even told me his name and the name of the people who were working on my car, and in this case changing my oil. Absolutely terrific and makes Jiffy Lube look behind the times. Will be back. Thanks for such a great experience.

I’m new to the area, I moved here from down south. I’ve been to this location twice to far so both times have been an amazing experience. They are fast and I honestly don’t feel like I’m getting ripped off like I’ve felt at other places :) highly recommend them!!!

Overall a friendly staff. My only issue is that they over tightened my filter making it impossible for me to remove on my next oil change. After popping a screwdriver through it as a last resort I was forced to have it towed because they use such cheap ass filters and it just tore apart when trying to loosen. They are meant to be hand tightened not put on with air tools. I will not be going here again