ATCO Services

I used to have a different company maintain our business’s system because it was inexpensive. But that didn’t always translate to good service.
I finally tried Atco after meeting the VP, Cynthia Hong by chance. She impressed me with a brief assessment of our situation so I went ahead and had them repair it. The man who performed the service was incredibly respectful and sweet. I think it’s important to mention that because, how often do you actually like seeing your HVAC guy? The best part though was that it was the dead of summer (very busy season), and they showed up right away.
After that first repair, I was so pleased, I hired them to perform regular maintenance. We have much fewer problems now, so I’m thrilled. But even better, when there is an issue, I no longer have to wait around for days with no AC because they’re overloaded.
I’m new to Unilocal and this is only my second review. But Atco’s been so great, it is definitely worth taking the minute to share.

My furnace stopped working on a super cold day this past winter… BRRRR…the tech came out and replaced a bad part within minutes, on a weekend, and then left… what AMAZING service… I had absolutely NO problems scheduling the service call and even got a follow-​up courtesy call from the office! Who does that nowadays!!! Only ATCO!
They are affordable and honest. I liked them so much… I even told my parents about them. ATCO then replaced my parent’s entire system and gave them helpful tips and pointers to save money on things we did and didn’t need. Not sure why the reviewer below would do such a thing… I’ve met the Project Manager (Cynthia) myself and she is one of the most reasonable, fair, and respectful business professional I’ve met. All in all, I would DEF recommend them!

There is not a single negative comment I can make about this company. The mechanics were extremely professional and worked very efficiently. After they were done replacing my A/​C unit, they even tripled checked that the A/​C was working properly and even came back hours later to make sure it was running smoothly. I am so pleased with how thorough they were with their work. It has been weeks since my installation and it has never been so comfortable in my house (even when the A/​C was working). I HIGHLY recommend this company.

I’ve also recently used ATCO Services. Unlike the prior reviewer, I did not have any issues in regards to customer service. The mechanic who came to replace our water heater also did a great job. The job was done in a timely fashion while delivering quality services. I would definitely recommend them.