Dale’s Wright Tire & Auto Service

My usual place was booked through Monday (ain’t nobody got time for that!) so I turned to trusty Unilocal to find another safe place for a quick oil change.
Sean on the phone was pleasant and said see ya in twenty minutes! I sped across town, only made one wrong turn because the intersection of Euclid and whatever street I came off of was rather squirrely… and found Dale’s Wright Tire & Auto Service. It looked a bit like a big warehouse from the outside; parked on the side and followed the clear signage to the customer entrance where I met Dale (Dale himself!?). Very nice guy.
He asked if I’d ever been there, we did the whole make, model, address thing and he directed me to either of the two waiting rooms. (Which is kind of cool in case you don’t want to watch Dr. Phil with the room full of strangers.) There was popcorn and coffee, typical waiting area magazines to catch up on pop culture. I was also appreciative of him pointing out the restroom location without me having to ask.
Efficient work, glad it was a quick errand — so far so good on the car. They told me about an oil leak they noticed (sans any pressure to have it fixed there). I would definitely return and do recommend Dale’s.

I continue to go to Dale’s shop and this is an update since the normal oil changes/​tire rotations I typically get.
My Saturn Ion has an extended warrenty on the power steering as a recall item. My power steering went out recently and took it to Bob Brown to get it fixed, it was covered. In the process, that dealership found rear rubber bushings that were cracked, a legit problem. They also told me in the next few months I would need to replace my struts because they were beginning to leak. So, went in for free power steering replacement and left with a quote of newly found problems for just about $ 1400! I was freaking out and thought about just trading my car in.
Instead, I headed to Dale’s shop and his diagnosis was a little different. Strutts didn’t need to be replaced at all. Yes, the bushings needed to be replaced, something difficult to diagnose apparently and I should have been listening to my car noises. Dale quoted $ 360 for the bushings but it turned out I didn’t need the extra $ 60 repair and left with only a $ 300 bill! This is an honest business and proving they don’t mess with people by over charging and selling only what needs to be replaced.
If I had gone with the dealership I would have been in the hole $ 1400. $ 1100 of that in needless repairs!!! That boggles my mind. You know, Bob Brown gave me a free car wash coupon which I will use since in their old location the wash never worked so they owe me one. Dale proves to be an honest car repair shop over and over again. No problems with my car since. They do a great job.