Des Moines RV

I would give this place no stars if I could but in order to tell everybody I recommend don’t go to their store we tried to deal with them on a camper handed them $ 100 cash they gave us a receipt kept our money for 5 days and couldn’t get us financed and now they’re refusing to give us our money back they’re saying it’ll take 3 to 5 business days for us to receive a check from a corporate office when we actually handed them $ 100 cash and they’re refusing to pay us back don’t deal with these people they are shysters and you do not want to get screwed like we did

Des Moines rv has been in touch and they have resoved most my issues. The one issue that requires ordering parts for des moine rv is going to get me those parts even when im down in texas they are going to get me taken care of. Thanks for communicating.

Worst experience ever. We stopped in on a snowy November day (newly married) No intention of purchasing a camper. Found a deal we really like. Salesmen was nice camper was nice too. They took our thousand down and we ordered. We were told repeatedly via email that we could make any changes we wanted. That was soon to be found out as false when a camper that we did not order showed up at the end of January and they said it was ours. Well a trip to Des Moines Rv later we found that it was not. They didn’t have the camper plugged in I had to plug it into my truck. It was outside and freezing. Salesmen didn’t have the key. And most of all it was not what we wanted.
On the drive back to the sales lot we decided we still liked the deal so e would get it. That’s when the real trouble began. They lied about the deal we were supposed to be given. Tried to tell me an optional grill was 1500 as was a cover for camper. We refused to sign the papers and asked for our money back. We are still fighting them on it. No where on an build sheet did it say 1000 was non refundable. This not about money anymore as so much wanting others to use caution if they visit there. They seem very nice but they will stick you if given the chance.
Edit 03/​31/​2015 after many emails and phone calls (including the owner of RV One) they finally returned our money. Did not even tell us it was going to be returned.