A’s Used Appliances and More

We have contacted the police regarding Andrew Schwartz and BP sealcoating, which is no longer in business. He has already opened and closed another business A’s Used Appliances. This man is a scam artist. He took money for a driveway job. He never did the job. His business was closed within weeks of our check being cashed. He somehow reprinted our check and made it out to himself and forged my signature.
We have started an investigation into this man. If you have been scammed by this man please contact the police and your attorney. If enough people come forward there may be a way to catch him and make him pay.

«WARNING»!!! These people sell broken appliances!!! Do NOT buy from them! They are con men! Once you buy something, your stuck with it! They won’t fix the appliances (the warranty is verbal), I asked them for a written warranty & would not give me one & they won’t answer your phone calls after you buy their broken appliances! Awful people!

This company operates out of an unmarked building, has very little communication with customers (try calling them now; they won’t answer the phone), makes promises they have no intention of keeping, and sells used appliances that do not work.
Here are the details of my experience:
Feb 9 – 13: Tried calling them 4 times, no answer
Feb 13: Stopped by their showroom, picked out an LG washer and a Whirlpool dryer but requested that the Whirlpool be changed out with an LG if one was available. Was told that their supplier probably could get an LG by Monday the 16^th. Setup delivery for noon on the 18^th.
Feb 14 – 18: To confirm delivery, called 2 times, and sent 2 emails and 1 text. No response.
Feb 18: Was told that their truck broke down. Rescheduled for noon the following day
Feb 19: No communication received until 8pm. Was told that there would be no deliveries due to the cold weather. Rescheduled for the following day.
Feb 20: LG washer and Whirlpool dryer delivered. Demonstrated to delivery personnel that dryer did not start. Was asked whether it should be repaired the next day or replaced on Monday the 23^rd with an LG. Requested a replacement.
Feb 23 – 26: Called 2 times and sent 3 texts and 4 email. I requested that the existing unit be repaired or replaced. I received one response that it would be looked into.
Feb 26: I called my own repairman and scheduled an appointment for Monday the 2^nd. After mentioning this and that I would post a review on Unilocal,I was told that my expense would be reimbursed.
Mar 2^nd: Repairman found that the idler pulley assembly was not working and that the dryer would have never started in that condition. Relayed the costs to A’s with no response.
Here is a tally of my communications:
1. Calls that I have made: 16 on 11 different days
Out of the 16 calls, none were answered and I have never received a call. I have never spoken with anyone over the phone.
2. Emails that I have sent that needed a response: 17 on 9 different days
Out of the 17 emails, 9 weren’t responded to
Out of the 8 emails that did get a response on 4 different days, 5 were responded to immediately on 3 different days, 1 was responded to in 2 days, 1 was responded to in 6 hours, and 1 was responded to in 4 hours
3. Texts that I have sent that needed a response: 9 on 6 different days
Out of the 9 texts, 5 weren’t responded to
Out of the 4 texts that did get a response on just 1 day, 1 took 2 hours and the other 3 were immediate

STAY AWAY! We’ve been attempting g to get our money back for about a month! First, they sold is a defective stove, then the repairmen didn’t show up. Then we were supposedly getting a part, now they won’t return texts, calls, emails, etc… All we want is our $ 300 back, and for them to pick up this broken stove. I have it in writing they will refund our money, but can’t get anyone to respond ! TOTAL SCAM ARTISTS!!! This Andrew Schwartz also owns BP SEALCOATING and a cleaning company… I’d avoid all of them like the plague!!! Total gypsy con men!!! Even their truck supposedly wouldn’t start, then needed jumping when they were here. Total shady outfit. The BBB has reports against them. I have repeatedly called, texted, and emailed to get our money back. Do NOT buy from them. They even put things on craigslist they don’t have, just as a bait and switch when you arrive at the store… Nothing more than bubblegum fixes on crap items!

This company is absolutey garbage. Alert ** do not buy from them products are faulty. I purchased a washer machine. They delivered it to my house 2 days late due to their truck breaking down. Machine used for less then 6 cycles and making loud noises. Now it wont even turn on. Called to complain asked to speak to a manager for repairs since they claim to guarantee appliances for 90 days. 2 days passed no call from manager. I called again and finally spoke with Andrew he set up an appointment so someone can come out the next day to repair the washer scheduled at 8am. 10 am the next morning still no repair man, 12pm still nothing. I called A’s to find out estimated time of arrival went straight to voice mail. Left messages now 2 days later no response yet. And voice mail says its full cant leave messages. Even tried texting them nothing. Bunch of scam artist. Filed a report with the BBB.

I went to A’s to get a replacement for our decades old washer and dryer, and was very impressed with Eric, our salesman, the options, the prices, and the (supposed) 90 day warranty. Delivery was a bit of an issue – they missed their first appointment, but came the next day at the agreed upon time. The guys who installed the washer and dryer were nice, despite problems with their truck (which needed a jump), and assured my wife that everything was working well when they left.
BUT the dryer doesn’t get hot, and sounds like a jet engine when it runs. And the washer is leaking on the floor.
I called A’s right away to report the problem and try to get someone out to fix it. A few days later, Eric called back to say they’d schedule an appointment, but no one has picked up the phone the last four times I called and I’m still waiting for a call back. With two kids, not being able to do any laundry is a BIG problem, and we don’t know what the leaky washer is doing to the floor.
DON’T BE TRICKED BY THE GOOD SALESMANSHIP – THESE GUYS CAN’T FOLLOW THROUGH. We’re still chasing them down to get this fixed, and trying to figure out if we need to take additional action.

I did not accept the appliances because the condition was not «like new» as promised. I ended up buying new appliances.
This business might be a good choice for rental property owners or if you are really strapped for cash, can’t get credit, and need an appliance. Go to the business and inspect the appliances before buying. The prices are comparable to Craigslist, but unlike CL they offer delivery, installation, and warranty.
There were delivery delays that need to be addressed, as another reviewer stated. They are making an effort to improve. Give them a chance if you really need a cheap appliance.

This company has the absolute WORST customer service and its products are complete garbage. Our dryer broke and I was looking for a new set and found a listing on an online sale forum Anthony had posted. We set up for delivery on Friday at 1pm. I received no contact that they were going to be late so at 1:30 I contacted Anthony again asking if they were still coming he said yes they are running behind and will be there around 3:30. At 4:17 I received a phone call saying they were not coming at all and Anthony would contact me later that night to set up a new delivery. At 10pm I had still not received a phone call so I contacted Anthony again. The next day he finally got back to me and said they would be there «a little before or a little after 11am». At 1pm when they still hadn’t come I tried calling the number they had called me from the day before and received an error message that this was not a valid phone number. When they finally arrive at 2:15 we were EXTREMELY disappointed in the products they arrived with. The original set we chose because it could be delivered immediately (which it wasn’t) so we decided we wanted a different set which Anthony said had a «small crack» that was «not noticeable» and when it arrived it was all dented on top, cracked all across the front, had chunks of plastic missing and was falling apart. It was DEFINITELY noticeable. They also brought the original set we were going to purchase and when we looked at it and spun the dryer drum it went CLUNK CLUNK CLUNK and ROCKS started falling out of the dryer!!! The washing machine was still wet inside and had laundry scum including hair and lint and clothing tags plastered all over the inside of it. It looked like they had just picked up this set from someone and brought it straight over to us, it wasn’t even cleaned up let alone «refurbished».