Jiffy Lube

Oh, Jiffy Lube. Where do we start with you?
Do yourself a favor, dear Unilocalers, and read some of the other 1 star reviews of this location. Notice a pattern of word choice?
Incompetence. Rudeness. Scam.
This place is terrible. And not because of the technicians. No. The problem here is the gorilla who calls himself the manager/​owner. He should be managing a dumpster fire, not a Jiffy Lube.
Let’s paint a picture. Suppose you want to replace the wiper blades on your car. You can do it yourself, but you need an oil change so you figure might as well kill two birds with one stone.
They handle the oil change just fine, nothing wrong with that job. The wipers are a different story.
Simply put, the worker put on the wrong size wipers and now they do not even reach the surfaces they’re supposed to be keeping clean.
Okay, I think to myself, this seems like an honest mistake. Let’s go clear this up with the manager.
I walk in to speak to him and immediately have trouble getting his attention. His eyes searching for puppies to strangle. Or a litter of kittens to drown in a bath tub.
I explain that the wipers installed at this location are not working properly because their size is wrong.
He tells me I’m wrong. He tells me they do not sell this particular set of wipers at this location. He tells me that this mistake would never happen here. The audacity.
I ask him to look me and my car up in their system, as I was just there. There should be some kind of log. He does. He can’t find anything.
You know what else he can’t find? My business. I am never coming back here. And I am spreading the word to everyone I know.

I almost always go here for my routine maintenance. The manager there is very nice and always greets me by name. I’m a bit bummed they don’t seem to offer the $ 24.99 value oil change like a few other jiffy lubes but I can usually find a coupon. I’m not sure how prices compare to other places but overall I’m usually pleased with my experience here.

Owner is a scumbag. Had a tech put a filter in wrong a 200 miles on it burst while I was out of state. All j asked for was to pay the towing and steam cleaning to my classic car. It sprayed so much oil on the u fet side it needed to be steam cleaned before repair. Owner accused me of scamming him. I told him a scam would somehow Benefit me somehow and I did not see how I was scamming him. Total scumbag two faced

Unreliable hours and curt explanations are reasons enough to avoid this place and go up the street to the Jiffy Lube on Elmhurst and Rand road.
I left work early to get some lights changed, and when I pulled up I saw an employee carrying some personal things to his car that was parked inside the garage. He eventually came out and asked what I needed. When I explained my request, he said, «Sorry can’t help you. I haven’t worked on any cars today, so I’m going home». So really, their listed hours aren’t really fixed and are up to the general mood of some random employee.
I just moved to the area and literally live down the street from the place, but will be going to any other location… Even if it’s an extra few minutes away.

Took both of my cars there and twice they charged me for because they said my cars take more oil. They know how much it takes when they tell you the price initially. I had wiper blades replaced they charged me $ 49.00 told me my oil change is $ 69,99 the. Charged me at the end another $ 27.48 saying it took more oil. The dealership charges $ 72.00 These guys charge way to much and let you know after the work is done.

My car is 6 years old now and It has always have oil change in this location since I hit 30k dealer mileage limit (so approximately 2,5−3 years ago).
Even now when I moved 10 miles away I still drive there purposely to change my oil.
Couple things I love about this location:
1) you don’t need a coupon there because if there is one they will always add it for you to save your money;
2) they won’t rip you off! If there is something that you may have to check or fix they will tell you, but never push you; and because I’m a girl I used to always check with my dad if things that they were saying were correct but not anymore; you can trust them!
3) they are super nice and the location is clean;
4) never ever during all those years they messed up my car! Car is clean and all checked;
5) they come to you and tell you (after you drop off the car) how long it will take;
Great Service!

WORST PLACE EVER! They «fixed» my A/​C for ONE DAY. They also lied and said that most places don’t have a A/​C warranty. Not true! They made sure to put no warranty on the recipe, which means this happens a lot. They half-​ass the worked and didn’t do it properly, I know this because I went somewhere else and they read the recipes and told me it was a temp fix and they didn’t do all the work that was required. A RIP OFF. I spent $ 70 for ONE DAY of A/​C. I live around the area and I will make sure that all my family and friends don’t go there. Enjoy the $ 70 hope it was worth losing customers.

I first came here in January-​ish of 2014.
The owner Michael and his wife were there, but I don’t know them.
We all need an oil change but most of us don’t like the sales pitch we sometimes get about our air filters, spark plugs, etc.
I am usually on the defensive side with «these people», (car shops, etc.) yet the experience I had with them was great.
I was back again today, and I still agree with my original thought.
Very honest, and explains everything, but even better, if Michael suggests you need something done, the second you say no (if you decide that) he does not mention it a second time. Truth is, you are a big boy/​girl. You can do your homework. But chances are great that he told you the truth to begin with.
I live in a house that has very messy trees in the spring. My floor mat was caked with these droppings. They not only vacuumed my car but got the tree crap out of the drivers side floor mat.
Regardless of the date I posted this, I stand by this review.
I live close to this establishment so I will be going here indefinitely.
If anything should change, I will keep you all updated as I monitor this site often.
Until then,
please carry on.

These guys are the BEST! Not only fast, but they explained a couple of things they found to help improve how my car runs. No pressure, either. Super nice, and VERY knowledgeable. Will go back for other services!

The best experience I’ve ever had at an oil change place! I had bought a used toyota and was having a lot of trouble removing the canister oil filter. I stopped in this location to recycle some used oil, and I mentioned the troubles I was having with my car. Mike gave me some very helpful advice, however I still wasn’t able to remove the filter. I ended up bringing my car back a few weeks later, and they loosened the filter for me, for no charge! I even offered to tip the technician and he wouldn’t take any money. They truly went above and beyond what they had to do, and I’m blown away by the genuine sincerity that they showed. Keep up the great work!

$ 40 for regular oil change, are you kidding me.

I took my CRV for a regular oil change and so thats all I was expecting. I didnt know that their flunkies would go under and check my differential fluid. So I was driving around for a week until I noticed there was a leak in the rear of the car. I had a mechanic check and they said that the nuts on the differential was loose. I said I took it to Jiffy Lube and he says to never go there because their techs are flunkies from mechanic school.
My suggestion is to change the oil yourself or go to a real mechanic.

I have been going her for 15 plus years, and I keep going back. Fast service friendly staff. Its Jiffy lube I get an oil change and wipers not to complicated keep it simple and on my way happy every time!

I agree with previous reviewer. Had a bad experience with the shop owner after they put the wrong size filter on my vehicle. After stating how he has been changing oil for a million years and no incidents, he told yelled at me about my vehicle being old and these things happen. The wrong filter caused my oil cooler to blow out and cost me $ 350.00 to repair. After going back to them owner stated that correct filter was used and both filters, big and wrong small size were interchangeable per his reference book (although there was asterisk next to my filter). He pushed me off to contact his filter distributor with an 800number and they of course sides with him. I would avoid this place at all costs. Better to go to your dealer then to these hacks, because when they mess up your car, you are on your own.

I will never EVER go to this place ever again, and i have told all of my friends the same. My friend got a normal check up and oil change at this place — — done by the owner — — and they screwed it up royally. They added water to her battery (as said on the receipt) and by the end of the day, it was dead. We looked at the battery and it said CLEARLY in bold letters «DO NOT ADD WATER» we went back and he claimed that the battery was weak, and adding water is a normal practice. i told him that every source i read, including the honda dealership I called, and the manufacturer of the battery said that water is ok, as long as the particular model of battery doesn’t SPECIFICALLY SAY that you can’t. I insisted that he replace the battery. He said «absolutely not.» He had the balls to keep arguing that it was fine on ANY battery dispite the rediculously clear labeling. He also tried to get me to talk to his distributer — of their brand of batteries — of which all of their batteries can have water added — like it made any difference. Finally after like 2 hours of arguing that they effed up my friend’s battery, he finally (begrudgingly) gave us a new battery, saying as long as we go away. When i told him i was never coming back again, he said «Good! i cause i never want to see your face here again!»
I mean come on, it doesn’t take a freakin genius to see that when something says clearly not to do something, you shouldn’t do it anyways…