Animal Clinic of Desert Hot Springs

We took our 12 year old black lab in today. Nicole at the front desk was terrific and the vet and staff were wonderful. We miss Dr Madsen but wish him a happy retirement. We will definitely keep bringing our pets here.

Just moved to town last month and my 10 pound poodle fell off a chair and tore a toe nail. Dr. Anderson patched her up and provided awesome service. The front office staff were friendly and helpful and the whole office was spotless. They also operate a no kill shelter. Very pleased to find such good care in DHS. This will definitely be the vet for all my creatures.

This animal hospital has an amazing and compassionate staff. I’ve brought many dogs to multiple doctors here with the best possible experience and results in every case. I go out of my way to take any animal in need of medical attention to this hospital because they’re so fantastic in every way.

Front desk is always very nice. Dr. Anderson is a wonderful veterinarian. Office staff truly cares about the animals and their owners. Prices are reasonable for first time visits, medications, and check-​ups. I would recommend this office to my friends and family.

If we could give NO stars we would. This used to be Sav-​a-​pet! We brought our ¹¹⁄₂ year old German Shepard for an ear infection. The vet was extremely unprofessional. All but accused us of neglect after we declined all of the «extra services» they wanted to provide us at itemized additional charges. She never even checked our dogs temperature ! She looked in his ears, told us what we already knew, walked out of the room, the vet tech came back with an itemized bill, ready to get started. When we declined she went to get the vet who tried to guilt us into doing everything, then when that didn’t my work she started in on us being neglectful. Seems to us like they want their customers to pay for their new location and the new fancy building. Please take the time to find someone that actually cares about your animal, these people are NOT it! Just for the visit and antibiotics alone we still paid WAY too much! Our dog is a family dog! He eats great food, is the perfect weight, shinny coat, sleeps in a king size bed and NEVER lacks for attention! Seems like a racket to us! Proceed with caution!!!

The staff was very friendly and helpful. They were able to get me right in and help me with my sick cat Ginger. I also love their new facility. I highly recommend going to this clinic if your pet is sick.

I don’t have enough nice words to say about Dr. Madsen and his staff! My fiancé and I were visiting family in town and we encountered a lovely little stray who had been living in the area for quite a while with no proper home. She was being fed by my fiancé’s grandmother but struggled with every day life. She was pregnant with what we believed to be her third litter and it absolutely broke my heart to see her suffering. We decided to scoop her up and take her to the clinic in order to see what we could do about spaying her in order to take her home with us. They got us in within 30 minutes even though we didn’t have an appointment and even scheduled her spay for the same day since they knew we were supposed to be leaving town! Everyone was so professional and friendly and because of their wonderful service we were able to bring home this precious little dog that we have since called Sophie. Thank you so much Dr. Madsen and your staff!

Brought my chihuahua here tho she wasn’t seen by the regular veterinarian. They had a fill inn veterinarian. He was dressed unprofessionally he had biker clothing with his long dangly hair and seem to be having a bad day perhaps hung over. Right away he suggested we take procedures and operate on my dog without even putting her on the table to check her out or even touch her. He addressed my dog as he when my dog is a female. He seemed that he was annoyed that I was even there and concern for my dog. When I asked the question why my dog needed surgery he gave me attitude and was very rude with me so I just walked out complain to the front desk and they apologize while this supposedly veterinarian yelled out «there’s no charge»!
So I took my chihuahua instead to Southwest veterinary in clinic in Cathedral City. The staff and the veterinarian at Southwest veterinarian clinic was much more helpful, very kind and seem to be loving with pets.

Took my dog here to get a blood wart removed and his teeth cleaned. The staff is super nice, and they did an awesome job on my baby.