SIRG Wings N More

Great, wonderous, awesome wings but: terrible service. I called three times to make my order togo (letting the phone ring at least a minute per call). The fourth time a woman finally answered. Then when we arrived, the woman behind the counter, Akisha, or something to that effect, was on the phone. She didn’t greet us but instead turned her back to me (on top of her being barely dressed, everything she had on was practically see through). Most of the employees were either in the back or sitting around eating (on break I suppose). But then a real quiet young woman came up behind the counter and asked how she could help. My husband and I then needed the bathroom. When I got the key, it was sticky, as was the door. And to make it worse the bathroom key is kept somewhere in the back with the food. Needless to say, I had to clean the key. The time we were there (03/12/16@7p or so), I felt like I was bothering them because of the looks like I didn’t belong or like I didn’t matter. PLEASE get some reputable, customer service oriented employees. Or even train the ones you have better (I’d hate for someone to just lose their job). Please, because had it been my restaurant I would have had a fit.

After reading the reviews we decided to give this place a chance. Maybe it was an off day but overall the food wasn’t worthy of the reviews.
Pros: the Parmesan garlic wings were seasoned well and tasty. The lemon pepper wings weren’t bad either– although they were more pepper than lemon flavor.
Cons:
–The fries– both seasoned and regular were HORRIBLE! Nasty, greasy, soggy fries!
–The fried okra wasn’t crispy like I prefer.
–The fried fish seasoned well but had a fishy taste.
–The worst part was the dirty rice. It made me want to gag! Definitely the WORST dirty rice ever!
–The burger had NO seasoning– not even salt & pepper
–The homemade lemonade taste like the country time powder mix– more instant than homemade.
I decided to give them two stars because their wings were the highlight of the meal & since they’re known for wings they deserve the stars.

Amost need a quiet corner to be alone (with food); Called in order of buffalo wings, honey gold, parmesan, and lemon pepper, wasn’t dissatisfied. Crispy juicy, AND flavorful., price on point
Customer service, extra sauce on chicken requested and provided, Blue cheese was a decent brand and reasonable for extra .50. Although I ordered 3, 2 was enough sauce for 14 wings to be nicely soaked, bonus it wasn’t that runny crap you get in a lot of places.
Celery and roll came along with meal no addedcharge (…wingstop.)
Lemonade also delish

Yummy food! Good service! The wings were perfect and the fries were deliciously made out of real potatoes. Fried pickles were awesome and the okra as well! I would recommend this place. I’m from Houston so if I am ever in Dallas again I will be coming back!

Where to start… First off, in reading the reviews, I’m definitely the black sheep of the bunch. I wish I had the service and experience the rest of the reviewers had :(
First visit: the cashier was not engaging and couldn’t speak on any of the items I asked about.
She didn’t know the most popular favors
didn’t know what was in the dirty rice
didn’t give any recommendations… etc, etc.
I would think a business owner would want their employees to be able to speak on whatever product is being offered, serviced, etc. Not the case here.
Secondly, I was told it would be a 15 – 20 minute wait, seeing as though I was in the area and decided to just check them out, I had to wait. 20 mins later I go in just to find out my ticket, along with someone elses’s, NEVER MADE IT TO THE KITCHEN!!! So I had to wait even longer.
The cashier never apologized. Just shrugged it off and said «Oh it’ll be done in about 10 – 15 minutes.»
WAH?! Umm no!
An older lady stepped into the situation to take care of it and gave me a $ 5 gift card and apologized. Thankfully, She handled the situation correctly. But a few minutes later I witnessed that same lil girl being disrespectful to the other person whose order never made it to the kitchen. His rude!
After all that, I got home my wings weren’t hot, the chicken wasn’t all that (I’ve had better), seasoned fries barely had seasoning, and my sprite was seltzer water! Horrible first time experience! I’m good. Don’t need the gift card. I could care less about getting something free from there.

The wings were awesome. A must try place. I hate they were out of the smoked ones but that gives me more reason to go back

I have been to the SIRG a few times and I’ve never been dissatisfied. The wings are cooked perfect and the different options you have on flavors is hand’s down on of the best selection in town. And there Catfish all I can say is it some of the best I’ve had it’s not overly seasoned and they gave you big piece. This is a family ran business and they treat you like family when you go in so give it a try you won’t be disappointed…

Wow! Am I glad my husband stumbled upon this place! We tried the wings the first time we went, and they were delicious! All kinds of flavors! The next time I had a Turkey Burger that was meh. But, when I tried that Blackened Tilapia with the dirty rice, and grilled broccoli, it changed my life! I’m stuck right there, and I’ve sent many people to try it. This place is great. I’ll always come here!

Great selection of wings and my ultimate favorite drink «KOOLAIDE». It’s a small independent company with great ownership. I love supporting small businesses especially those with a great product and their wings are by far delicious. They also offer other things like fish, burgers etc.

So, I decided to give this spot a try after searching all over Desoto for a wing place, other than Wingstop… After walking in and instantly being attracted to the ambiance, I was even the more impressed by their delicious wings. Since that day I’ve become a regular, and one of my favorite flavors is the Brazilian (this is not for those who are anti– seasoning) however my husband and I love it…

I have been here a few times, both take-​out and dine-​in. The wings are to die for — especially the smoked wings. So far all the flavors I’ve tried have been wonderful. I’ve also had the lemon pepper, honey hot, and honey bbq. Their fries are great also. They also have «seasoned» fries which were a little to salty for my taste. The service is okay — nothing to write home about. If there is anything to complain about, it would be the day we dined in, the television was being used as a babysitter for a little boy who was unattended and stretched out on a row of stools taking a nap, directly across from us. The TV was very loud and turned to a kid show; way too loud to eat and enjoy. This wasn’t a deal breaker for me, but I would suggest taking into consideration the comfort of the patrons inside the dining area, as well as the safety of a child being left unattended like that.

Eat here! Seriously! An independently owned restaurant that has it RIGHT!
The wings here are AMAZING! The flavors choices are genius, and offer something for everyone! I’ve also had the dirty rice – SO GOOD! I can’t wait to try everything else!
While the food is nothing short of amazing, it’s the customer service that will keep me coming back! From the kitchen to the counter, I feel welcome every time I walk in! The workers are all about making sure the customer experience is stellar!!! I am telling my friends, coworkers and family members about this place! They know how to run a restaurant! They’ve got it right!

Eat here! Seriously! An independently owned restaurant that has it RIGHT!
The wings here are AMAZING! The flavors choices are genius, and offer something for everyone! I’ve also had the dirty rice – SO GOOD! I can’t wait to try everything else!
While the food is nothing short of amazing, it’s the customer service that will keep me coming back! From the kitchen to the counter, I fell welcomed every time I walk in! They workers are all about making sure the customer experience is stellar!!! I am telling my friends, coworkers and family members about this place! They know how to run a restaurant! They’ve got it right!

DELICIOUS!!!
I tried their wings a few months ago and was hooked. The sauce was da bomb and super savory. Flavors tried have been honey gold, lemon pepper, garlic parmesab and my new favorite Southern Whiskey. Never have to worry about dried out wings or lack of sauce.
I’m a foodie but my hubby is a native of this area and when I mention new places, he always has to do his own test.
He tried a few of my wings which he liked. He also has had their blackened talapia, fried catshish, and the sides tried have been dirty rice, side salad and potato salad (which is EPIC!). Also have tried the back cheese burger and turkey burger. He now likes these bugger better than Twisted Root and he is a major fan of them alao.
Bottom line, this place is a gem. In the area or not, you won’t be disappointed with anything purchased on the menu.

Really good food… I’ve never written a review, but this was a great experience overall. Everyone in uniform, the cooks wore gloves, the cashier was very friendly, and the place was clean. What more could you ask for?

Good food… subpar customer service. Especially today. I waited 30 minutes for a to-​go order and when I got the order, the wings nor the onion rings were crispy like they usually are. Which led me to believe it had been sitting for awhile or re-​heated before it was given to me.

Great wings! Great service!!! The honey gold wings are great. My bf loves the whole wings. Fried pickles are delicious as well. You def have to try it.