Tom Thumb Food & Pharmacy

This is my spot! They carry the best line of Organic vegetables and fruit. They also carry the Organic meats at a very reasonable price. I also like the added bonus of my reward card. Once many store stop offering this, its nice to see instant savings.
Now the Starbucks is a added bonus for all the coffee lovers. Along with a Bakery selection that will have you questioning your diet. Now I still go to other stores for other items I need. But as for my Organic choices Tom Thumb is my top choice. This also has to do with the prices that might not be has low, as other stores. This is sht my reward card comes in handy.
I also come to get the fresh Sushi that is made and delivered daily. So this is a choice that is on my list to always hit when time to stock up!

This Tom Thumb does not know the words «Customer Service». I was attempting to contact the floral department manager, and was left on hold for 15 minutes. When I hung up and called again, this time the customer service person told me that the Floral Department Manager was gone for the day. Gee – that would have been nice to know before holding for 15 minutes.
I tried once again today to reach the floral department and was on-​hold once again for 10 minutes without ever speaking to anyone!
Still waiting on customer service to contact me.

This is a pretty cool location. I mainly come here when I want fresh catfish filets, indulge in some baked goods, or both :-)
For all the Starbucks regulars, there is a mini-​Starbucks inside. The deli has a variety of salads, fried & rotisserie chicken, & hot meals for purchase. The bakery has plenty of goodies but I would stay away from the $ 5 cookies. There are a lot in the container but they get dry the next day.
Tom Thumb can be on the expensive side but they usually have good sales. I haven’t come across any expired food (I’m a serial expiration date checker). I’m usually in & out quickly and the customer service is good. Oh and the gas station is convenient. You get a discount with your Reward Card however there is a higher price for paying with a credit card.

I come here sometime to buy food even though the expensive and get my grandmother meds for her when I come to the store to buy anything. My dad like here cause he like food section lol and food is really good here to buy when u on go and don’t want to cook every day.

We have shopped at this location over a year and have never had any issues with bad food or rude staff. The only thing I dislike about this store is the lines at times.

The smell SLAPS you in the face the second you walk in the door. This store is ridiculous. Don’t let the outside fool you. You think you are getting nice, clean, updated, and elegant. Instead you get straight up dirty, dishevled, and lazy.
I wouldn’t purchase anything from the bread/​bakery section. Everything looks touched on and stale. I visited the bakery section after hours. The bakery was closed but it looked like the employees just left without cleaning anything. Bagels were in the cookie Bin. Cookies were in the donut trays. There were half eaten items loosely strewn about. My Goodness! I understand you cannot always control the behavior of trifling customers, but a business has control over its image. Train your employees to clean for God’s sake! I blame sorry management.
Just from what I saw, I would only purchased pre-​packaged foods from this location. If they are blatantly this lazy out in the open, how do they handle the food when customers are not watching.
Corporate needs to demand better from their management. Hell, customers need to demand better, or shop elsewhere.
I left without spending any money.

Constant problems with my 80 year old mothers prescriptions being filled! Whoever is working the phone & fax verifying prescriptions needs to be replaced! They are clearly not doing their job! Will be looking for a better pharmacy!

The clerk at the deli was sooooo nice and sweet and I love safeway sandwiches i missed them after being in fl for three years! So much better then the Publix chain imo.
On the other hand, service at the front lanes was HORRIBLE and it took all I had not to go off on the cashier. I will keep going 4 the sandwches but I will do my best to pay at the deli.

I purchase two 5lb bags of Catfish Nuggets 2 weeks ago and decided to fry them last night for the family. After thawing I could see they were badly spoiled so I went last night, March 18, 2010 at 8 pm to return. The night manager said he couldn’t authorize without a receipt so I would have to come back in the a.m. I go what? So I returned at 9:30 a.m. and the asst. store manager said no without a receipt and that it was at her discretion and handed me the 2 bags back in front of other customers. I went home and called corporate office and she put me on hold and called Hedi Lofis, the asst store manager to see if she could get something worked out and she still said no. I shop at this store all the time and spend $ 300 month and most employees know me. Corporate said something that really made me mad, she said that returns over $ 5 are at the managers discretion and that this store had high theft. So I am being punished for high theft in this middle class surb area. I wonder if the city council and mayor are aware of this stigma on the community that shop here.