Cook Cüstom Cabinetry

Zero stars would be more appropriate. I noticed that they took down their other company profile and now have two profiles by changing the name slightly that had all of the negative comments…
Left a message and email and never got a return phone call. The receptionists have absolutely no impact on left messages. Flakiness and blowing off has happened before in the past and don’t know why or how they’re still in business. Not the same company that it used to be.

We had Chip out in December of 2012 to do an estimate on an installation of new kitchen cabinets, two bathroom counters and medicine cabinets plus a hall linen cabinet. We showed up at their showroom and chose the wood, the style of cabinets, etc plus he drew up the design after measuring everything to allow us to see what it would look like and offer changes. we signed up and after the holidays, the work began. His co-​owners came in and put up the cabinets. Worked efficiently and were friendly. We were also putting in new floors so the timing meant that they had to come back to put trim on. The cabinets looked great, and any issue on chips, scratches, etc was repaired or replaced with a smile. The kitchen and original job was done on time, with a little delay on the added job at the end, due to their busy schedule, but that was a minor time delay issue. We also had them do a rolling table recently which was completed in a timely manner, and looks great. Chip made some practical suggestions on the setup of the cabinets to make it work in the day to day use, the prices were very reasonable, and I would use them again.
There was a slight miscommunication or lack of communication that occurred at times with the leaving of a message at the front desk and the receiving of that message by the intended recipient.

Great people, very responsive, friendly and honest. They do absolutely beautiful work and they deliver what and when they say they’re going to deliver.