American Canine Institute Kennel

My girlfriends mom and I were in Walmart in Dixon today, and a blue chevy truck with American Canine Institute and Kennel decal was parked in the parking lot with 3 German Shepherds locked in the car with the windows barely down… and it is 96 degrees outside! Can you imagine how hot it must be inside the car! THEY ARE A TRAINING AND BOARDING PLACE!!! Would you want your dogs left with these people? i think not. This is horrible!

This place was misleading when booking over the phone. We have 2 dogs and were told the charge would be $ 30/​day to keep them in the same kennel, when I went to pick them up I was charged $ 30/​dog/​day, furthermore the rear end on both dogs was wet and I asked the young man why and he said he did not know but he sprayed the kennels down with water and they must have sat in it. As we are driving home, all we can smell is piss… we had to take our poor dogs straight to the groomer (Pampered Pet), vacuum and spray our car with Woolite to try and get rid of the smell. Perposterous! We attempted to call back to share our experience with the owner and her attitude was like «oh well, I guess you will have to go where you usually take them»…that we will! Happy Paws is hands down better!!! The only good thing I can say about American Canine is they were friendly in the beginning and they made «arrangements» to have some one there at the exact time we needed to pick up our dogs. We will NEVER go back… we can take them elsewhere or have someone come in for much cheaper with better quality!