The workers are helpful, but they got my order wrong, even after repeating it out loud. I had called ahead to pick it up and there was interference over the phone. When I arrived, there was a lot of confusion between workers with where my order was. The man at the front counter was speaking another language.
N E.
Rating des Ortes: 1 Downers Grove, IL
Place ever should have gotten a zero instead of a one star went there today they sold me donuts that were half their size and the chocolate was obviously expired or the chocolate was no good when I asked the girl what was going on she said you know what there’s obviously a problem because it’s not the manager it’s not as employees it is the owner we’ve told him numerous times and he’s done nothing about it so this place sells expired things horrible horrible donuts half their size and they charged full price for this place should be shut down and never reopened the person about the Dunkin Donuts is obviously an idiot
Sarah R.
Rating des Ortes: 1 Downers Grove, IL
If I could give 0 I would. This place sold me expired milk. Then when I called to tell them they told me oh it must of been a mistake cause we always check and none of the milk I’m looking at is expired. So my bf took the milk back and the lady was like are you sure you bought it here. Then he went in the case where the milk was and pulled out 6 expired milks. So she lied and was called out in front of the whole store. I could of got super sick and they could care less. Horrible place never again!
Jed C.
Rating des Ortes: 1 Clarendon Hills, IL
Just got back after ordering two coffees and two donuts. I know its not Starbucks but I asked for«extra, extra cream» got nothing. Turned around at Fairview and explained it. They give me the same coffee cup just spilling out the coffee and adding cream. No clean cup, she wipes the old lid of my cup with a napkin! no apology… and«we don’t have Buttermilk» donuts… rude rude rude. They cannot speak English. They are not the weekly morning crew who are fast and efficient.
Matthew F.
Rating des Ortes: 1 Downers Grove, IL
This DD is within a block of my house and every time I go there I swear it’s my last, but I usually end up going there to get a coffee’ and a donut after a long night of drinking or screwed up work schedules and I am not thinking clearly when I show up. I went there a long time ago and ordered an iced coffee, the lady who made it did not stir it. When I asked her to use the milkshake looking thing, she looked at me, then proceeded to put her nasty ass rag for wiping down the counters on the top of my drink and after she ever so slightly agitated it(and me) I walked out. I showed up at 6AM and they didn’t have donuts. IT’S INYOURDAMNNAME. This happened multiple times when I had to take early flights. This morning I went to bed at 4 and woke up at 7 and accidentally went here. I don’t usually drink caffeine unless I am on overnights or again, have an erratic work schedule. So I ordered a small coffee and a Bavarian crème. I pull up to the window and she hands me a bag and says«Is this it? Nobody knows the difference» Uhh, alright. What the hell ever, I need caffeine and sugar… «Yeah, that’s good» When she hands me my coffee«Here’s your TINY coffee» and not in a cute way, like I inconvenienced them by not purchasing a big gulp sized coffee. And their donuts went to shit after they started baking them somewhere in a warehouse and delivering them. They’re smaller, they much more stale all the time and I would kill for a real bakery that’s convenient. That’s not this places fault.
Janey Y.
Rating des Ortes: 3 Alhambra, CA
Ordered 2 dozen donuts and should have picked my selection because when I requested«mix», all I really got were«glazed» donuts of different kinds. Will not return back or if I do, will definitely make the cashier’s job a difficult task after my most recent visit.
Susan S.
Rating des Ortes: 2 Glen Ellyn, IL
RUDERUDERUDE — went there this morning through the drive through to get my coffee and a muffin. The guy taking my order addressed me with«yeah?» then kept interrupting my order with«that it?» «that it?» followed by a «pull up». Looked like a teenager — which is fine — but definitely acted as though he doesn’t give a shit about his job! Coffee was just as good as any other d & d — though he gave me the wrong muffin — which I only ate half of because it was a titch stale.
Tommy M.
Rating des Ortes: 2 Downers Grove, IL
The coffee, by default, is fantastic, that’s where the three stars come in. Here’s where the last two stars, that would have been there, disappeared: 1. Fill the potholes in your parking lot. 2. PUTTHELIDONTHEDAMNCOFFEE! I’m walking from my car to my office building and realize that the coffee was dripping all over my hand, because the lid wasn’t on all the way. When I go back to my car this afternoon, I’m sure there will be some frozen coffee in my cupholder. Joy.