A Better Choice Escrow

AVOID AT ALL COSTS!!! This is the most unprofessional business I’ve ever had to deal with. A better choice escrow is solely responsible for delaying closing on my new home for (going on) two weeks. My real estate agent and lender have told me that in their entire careers they have never had to deal with such unprofessional idiots before. If this wasn’t my life and my money I’d find their incompetence funny. Let me tell you though-​this shit isn’t funny.
Where do I even start? I’ll save you some time and only give you the highlights:
My lender requested paperwork from escrow on November 4^th. This paperwork was necessary in order to fund my loan. After repeated phone calls and e mails requesting the paperwork, he had not heard back. After a while, paperwork from escrow was the ONLY THING holding up the loan. We were supposed to close on ¹¹⁄₂₃. That day came and went and we had not received anything from escrow. Finally it turns out that the person assigned to my file had gone on vacation and didn’t bother to have anyone else handle the case. Someone else at the office said they would send the paperwork ASAP. This was paperwork I needed in order to wire transfer money for closing. I immediately scanned the document and looked for the money needed to close. The amount was not anywhere near what I had previously been told. I double checked the paperwork and realized it was not mine. Different property address, different borrower names etc. They sent me some other client’s personal information. They released someone else’s information, so I know mine isn’t safe. NO ONE should trust this company with their money or personal information. The lender notified escrow that the wrong paperwork had been sent. He didn’t hear back from them that day. It is now December 4^th and escrow has finally sent all the paperwork my lender requested exactly one month ago-​but not before sending the wrong person’s paperwork to my lender a second time.
I just have one question for a better choice escrow: HOW DO YOU SUCK SO MUCH!!!
Hopefully this review isn’t very helpful to my fellow Unilocalers because A Better Choice Escrow goes out of business before anyone else has the displeasure of working with them.