Downey Eyecare Center

Downey, Vereinigte Staaten

4

Jetzt geschlossen

20 Bewertungen

Akzeptiert Kreditkarten
Nur mit Termin

Kontakte

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Telefon:
+1 562-869-1005
Webseite:
www.downeyeye.com
Adresse:
8605 Firestone Blvd, Downey, CA, 90241
Umliegende Haltestellen öffentlicher Verkehrsmittel
3 kmLakewood Boulevard
3.4 kmNorwalk
4.5 kmMetro
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Geschäftsinformationen

Kreditkarten akzeptiert
Ja
Parkplatz & Parkhaus
Kundenparkplatz
Fahrradstellplatz
Nein
Rollstuhlgerecht
Ja
Nur nach Vereinbarung
Ja

Heute

Heute 09:30 – 13:30
14:30 – 17:30
Jetzt geschlossen
Ortszeit (Downey) 23:23 Freitag, 29. November 2024

Geschäftszeiten

Montag –
Dienstag 09:30 – 13:30
14:30 – 19:30
Mittwoch 09:30 – 13:30
14:30 – 17:30
Donnerstag 09:30 – 13:30
14:30 – 19:30
Freitag 09:30 – 13:30
14:30 – 17:30
Samstag 09:30 – 13:30
14:30 – 15:30
Sonntag –

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Umgebung

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20 Bewertungen zu Downey Eyecare Center

Keine Registrierung erforderlich
Rating des Ortes: 5
Los Angeles, CA
Let me start by saying this is the place to go for all your eye needs. I needed to schedule my daughter for an eye exam @ 6yrs old. I came in thinking «it was all in her head» wanting glasses but indeed it wasn’t, she most def needed glasses. It was a bit overwhelming to know my daughter had to wear glasses @ 6yrs being so young. Now I know that she wants them but hoping she’ll get use to them fast.
Dr. Wong was the optometrist for my daughter. He was patient & very compassionate towards my daughter. He spent a lot of time with her. Over 4 hour exam. Yes it was long, but it was worth every minute knowing that my daughter got the care she needed. My daughter got her eyes dilated to
Make sure the prescription was set as close as she needed it to be. Dr. Wong makes you feel comfortable & answers all your questions. Thank
You.
Office staff: Raul was awesome! He took care
Of my needs & helped me out w/​everything. Natalie was great too. Those two are the best there.
Selection in glasses was huge. Tons of
New, designer frames. Honestly not knowing the price of what glasses are. It seemed reasonable.
Large selection for kids eye wear. Hello
Kitty, Nike, Oakley, Minnie Mouse, Ray-​bans, dolce gabana.
State of the art eye equipment. Large office & clean. Parking is a little difficult.
Rating des Ortes: 5
Huntington Park, CA
I have been wearing glasses for over 25yrs. Dr. Wong is the best Optometrist I have had. Ever!
Rating des Ortes: 5
Villa Park, CA
Our family has been going to Dr. Stein’s office for many many years. In fact, I first went to his office in Bellflower (before it closed). My parents actually saw Dr. Stein’s dad before he retired.
Since Dr. Stein only has office hours on Wednesdays, we’ve since seen Dr. Wong and Dr. Choi. All 3 doctors are super nice, attentive and knowledgable so I really don’t mind going to either three.
The support staff are also great. They are always nice, patient, and helpful. Not that others are equally great but Natalie is by far our favorite! Highly recommend Downy Eye Care Center!
Rating des Ortes: 1
Torrance, Los Angeles, CA
This was my first encounter with this office aside from making the appt initially– If there was a way to leave no star at all– I would do that. I was trying to confirm my appt for today & after being put on hold for a ridiculous amount of time, being hung up on and dealing with the most unprofessional reception staff (Valerie) I decided this isn’t the place for me– all this drama, unorganized unprofessionalism before I even made it to the office made it very clear to me that this was not the place for me– Even after speaking to their unhelpful «Office manager».
Don’t waste your time here! Being in the healthcare field myself, I know a little about patient care & customer service– this places lacks all the way around the board.
Rating des Ortes: 5
Norwalk, CA
They are amazing! Patient, caring and knowledgeable! I’ve been with them for over 10 years. I love them!
Rating des Ortes: 5
Riverside, CA
Will write this latee
Rating des Ortes: 4
Los Angeles, CA
First time here and was very satisfied with Dr. Stein. The process was smooth and very straight forward and provided detailed feedback on my exam. Downey Eye Center has won a new customer and I will definitely go back for all my follow ups.
Rating des Ortes: 5
South Gate, CA
Had a great visit with Dr.Wong. I always get the VIP treatment and leave feeling well informed and better about my situation.
Rating des Ortes: 5
Carson, CA
Started going here about five years ago on referral and I have been extremely pleased with my experiences. My optometrist, Dr. Wong has seen me through two pregnancies and has aided in keeping my eyes healthy through the challenges that hormonal changes have on every part of your body, including the eyes. He is patient and professional. I love how personable everyone in the office is. They get to know you personally and call you by name when you walk in. This also transfers to phone calls. They ask about you personally which makes you feel as if you’re more than just an insurance number. My recent visit resulted in a contact fitting. Veronica, the office assistant and Dr. Choi, both assisted me with becoming comfortable with the idea of touching my eye; inserting and extracting the contacts. They spent well over the allotted hour with me and it was much appreciated.
Rating des Ortes: 1
Downey, CA
I spent almost 400.00 on my six year old glasses less than a month ago. two days after i picked them up the screw holding the arm came off. I took it in they screwed it back on. I asked the girl helping me to tighten the other side as well to avoid it happening to the other side. she said she had, now 2 weeks later the other side fell off and my cbild does not recall where… I called the downey eye care center and was told i can by another frame at full cost to replace the arm that fell… they have poor customer service and in my opinion apparently poor quality frames. …
Rating des Ortes: 5
Downey, CA
Love This Place! I Took My Kids There For Their First Exam And It Was So Pleasant And My Kids Were At Ease The Whole Time. Great Staff And Wonderful Doctor, I Will Definitely Keep Going! :)
Rating des Ortes: 4
Paramount, CA
Service was slightly above average compared to other retailers. I was a lenscrafters client for several years until now that I have a new vision plan.
The space is a bit outdated, would definitely benefit from some remodeling/​upgrading.
Scheduling an appointment was easy and hassle free.
Doctor Wong was extremely friendly, approachable and always had a smile. Made you feel comfortable thru the process.
Parking can be tricky as you have to go through a tiny driveway that is right next to the driveway to go into the neighboring high school. Parking space is limited in the back.
I did like they explained to me and broke it down what co pays and what I pay out of pocket for each type of lens, frames and add ons.
I did not like that I did not receive my prescription report, they retained the info. At lens crafterst they would print it out and hand me a copy.
All in all, this is a decent place to get your eye exam and they did have a large selection of frames. Can’t go wrong by choosing this place.
Rating des Ortes: 5
Lake Elsinore, CA
It is a great pleasure every time I come to Downey Eyecare. The staff is so very friendly and they go above and beyond to assist me in any needs or concerns I might have. I absolutely love Dr. Wong! He is very patient, informative and thorough… Downey Eyecare has a wide selection of frames and at a reasonable cost! I travel a little over an hour for not only the wonderful service they provide but the genuine care and time I receive from the employees and doctor. If you haven’t tried this place out yet I hope you at least check it out. I know the parking isn’t all that great and getting out is kind of a hassle but with everything said before I believe it is worth coming here… Continue the awesome service Downey Eyecare and I will be a loyal customer for life!
Rating des Ortes: 1
Downey, CA
I don’t recommend this place. Worst customer service ever. They never called me when one pair was ready and I’m going on 5 weeks without receiving the second pair. Oh, they’ve never called me at all on the second pair also. I always have to call them. Who needs who’s business?
Rating des Ortes: 2
Bell, CA
This is my second visit here and I had no intention of returning. I received an email reminder to schedule my annual eye exam with the option to schedule it online so I completed the appointment request form and submitted it with my three different appointment time options. A week later after never hearing back from anyone, I called them. When I spoke to the girl on the phone about the online request she responded with, ‘oh our office manager hasn’t checked email in the last week.’ I scheduled the appt for 9:30 in the morning over the phone. On the day of my appt I arrived 15 minutes early only to have to stand in their parking for 15 minutes because they hadn’t opened the yet. Come 9:25 a few of us were standing at the door waiting for the office to open. When 9:30 came around a girl come to the door, unlocks the door and walked away. Common curtesy would dictate you open the door and welcome your customers but apparently not to her. I wouldn’t go back to this place if it wasn’t for how fantastic Dr Stein is, he was very polite and genuinely made you feel like he cares. The Dr Stein is AWESOME, his office staff sucks.
Rating des Ortes: 5
Downey, CA
When my husband is happy with something, then I’m happy. Such is the case for our experiences thus far with the Downey Eyecare Center in Downey.
While I personally currently do not have any use for eye care, my husband has for as long as I’ve known him (13 years now).
During all of those years, I’ve never once heard him say much of anything nice until after his first appointment at the Center. He made several positive remarks, actually.
Dr. Wong took great care of my husband as did the staff.
AND they sell contacts for a much more reasonable price than what my husband had been paying for online since other offices wanted an arm and a leg for theirs.
The entrance into the parking lot is weird. The parking lot itself is kind of crammed & is located behind the building, shared with a hair salon.
Their staff was really nice when I called to schedule my husband’s appointment. They make reminder calls for appointments the day beforehand. I called on a Tuesday and the got him in that Thursday.
They are open a little longer on Tuesday & Thursday — until 8 p.m. They even have Saturday hours.
I like that this is a family practice in the heart of Downey.
As this place was recommended to us by a friend, we highly recommend Downey Eyecare Center to friends & family!
Review #322
Unilocal challenge 2015 4⁄100
Rating des Ortes: 5
Downey, CA
Amazing office! Staff is friendly and inviting. When I first called they where very helpful. I spoke with Veronica she was able to take care of of insurance benefit and had great communication with me. I had my appointment later in the day and I understand towards the end you might just want to go home and not think of work but it was nothing like that when I went to my visit. All the staff including the Dr where very up beat and pleasant. Dr also answered all the questions I had weather it was related to myself or question I had regarding my grandfather to better understand his situation. I would recommend this office to anyone.
Rating des Ortes: 2
VALLEY VILLAGE, CA
I called to make an appointment and was told by the receptionist «you can walk in anytime before 4». Then I arrived about a half hour later and the place is closed from 1:30 — 2:30. You think she would have mentioned that on the phone? There were a bunch of confused people like myself outside scratching our heads.
Rating des Ortes: 5
Spring Valley, CA
I’ve been going with Dr Wong since he was in Bellflower by K-​Mart. I’ve even stayed with them since moving to San Diego. The staff is great & both Dr Stein & Dr Wong are great. My whole family comes here. The location/​parking is my only complaint. The driveway & parking are small.
Rating des Ortes: 5
Downey, CA
The Dr’s and staff are amazing! I love Veronica. I have called many times to have receipts faxed over to me for insurance purposes and she’s always so polite and attentive. I have referred several family members here and we are all so pleased with the overall service.