G2 Computers

Hi! I’m the Vice President of the Artist’s of Yardley and would like to commend Susie Morrell, resident artist for G2 Computers in Washington Crossing PA, who gave a fantastic demonstration and presentation on the iPad Pro and Apple Pencil. The iPad Pro and Apple Pencil can be an amazing tool for artists in all mediums. Susie showed us a beautiful example of how she used the brushes feature with the Apple Pencil and created an oil painting of a boat scene. The iPad Pro has some other cool features; the ability to have 2 programs running at the same time, you can sketch and check email simultaneously! I highly recommend checking out this versatile tool.

I had the best experience I have every had buying a computer from G2. The level of speedy service and knowledge was first rate. I was starting a new business and needed a computer super quick. I basically knew what I wanted and called them to see if they had it. They talked to me on the phone, gave me pros and cons of the MACBooks I was considering and I made the purchase on the phone in about 10 minutes. They took some information from me and it showed up the next day ready to go immediately with my profile already set up, my MicrosoftOffice package loaded on and my «Magic Mouse». I had a follow up question and called back and again got excellent service. I saved so much time just ordering over the phone. It was the most hassle free experience. When I hired my first employee, I ordered the same package and had an equally pleasing experience. It’s such a nice change from the crazy crowded Apple store and I feel better supporting a local business. Go to G2!

APPLE BUYERS BEWARE OF G2 COMPUTERS! I recently attempted to purchase a MacBook Pro from G2 computers in Doylestown, PA. Once upon a time we had an awesome Apple dealer in town called Mac Outfitters. They were true experts in the best sense of the word and dedicated to making the customer walk out happy. G2 Computers couldn’t be more opposite. From the start the experience went from bad to worse. The bad: the sales staff in the store can recite the stats regarding each of the Apple products, but that’s about it. They don’t take the time to understand your needs and advise you on your choices. I purchased a MacBook Pro for a surprise Christmas present during a trade-​in promotion. They insisted on me bringing the old computer in prior to the purchase, which would have blown the holiday surprise since the recipient uses her computer constantly. I had to negotiate a deal in order to make the trade-​in work. That they would do this in the context of a holiday purchase shows how inept they are at understanding their customers. The worst: I had to return the computer since the recipient wanted a different Apple product. I was within the return date that the store stipulated. The box was unopen except for the cellophane wrapper. The second I entered the store, a middle aged gentlemen met me with an annoyed look and the following: «If you are returning that computer, it will cost you a 20% restocking fee.» There was no courtesy of a simple hello. There was no inquiry regarding why I was returning the unit or no interest in the fact that I wanted to exchange it for a different Apple product. After a brief exchange, I took my computer and left. I don’t know how G2 became an Apple Premier Partner. If you are interested in an Apple product, save yourself the grief and DO NOT BUY FROM G2 Computers!

I almost bought an iPad and an Apple Watch here today for a potential work project. As I was checking out, I asked about the return policy. They told me that for UNOPENED Apple merch, they only gave out store credit. Store credit? What the what? What the heck good is $ 1800 in store credit in a place you may frequent maybe once every two years? If it was opened merch, I would understand it, but unopened? Stick it back on the shelf and sell it to the next guy!
So, I walked out. Sorry guys.
I try to support local business whenever I can. For the most part, you’re not going to get a lot of price variation from Apple retailers. An iPad costs what Apple says an iPad costs. G2 is pretty consistent with Apple prices, so they don’t offer anything out of the ordinary. They aren’t cheaper than the big chains, nor are they more expensive. Having store policies that are not customer-​friendly won’t help you drive business away from Best Buy or whoever and into your store.