I absolutely love this office! Everyone is super friendly and very accommodating to my schedule. I came in as a new patient a year ago to get a new top retainer since mine had broke. The cost was only $ 75 in addition to a $ 25 visitation fee(I believe) without insurance. I was so worried it would be around $ 500 from what I heard others say. I had a full work schedule and live in Philadelphia so I couldn’t come in the next day for a fitting or to pick up my retainer. I asked if they could ship it to me and they did with no problem! When I got the retainers, they fit perfectly. My retainer recently broke again(most likely my doing) and I just came from my appointment today to get a new one. They did the same process as last time and again, I can’t come in tomorrow due to time confliction with my classes. I’m actually skipping class right now since they are only open until 7 on Tuesdays. They were kind enough to send it again through mail so I’m hoping they fit again! I tried looking for a location in my area and asked for the price of a top retainer without insurance. It came to be around $ 300! No way am I going to that office especially after finding Dr. Cook’s office. The office itself is pretty nice(for an orthodontist office, I suppose — I don’t know if they’re suppose to look that nice). It’s in a very small somewhat plaza like area. You have to really look for his sign since it’s not as big and obnoxious as the others. Upon entering the office, you have to sign in via computer. How modern! As you wait, you can indulge yourself with some coffee using a nice Keurig machine. I thought that was pretty impressive to have since I am a fan of Keurig and coffee. My first visit was with Dr. Cook himself and he is such a sweet man! He really made me feel at ease and once he told me the price of my retainer, I was sold. Unfortunately, I didn’t get to see him today but I did meet a wonderful lady doctor whose name I totally missed but she was just as sweet! She even told me she never had the pleasure to meet me since my last visit and I thought that was just super nice of her to say. She even made it seem like it wasn’t my fault that I broke the retainer. It really made feel like I chose the right place. They were pretty quick with my visit, being how I just needed a molding of my top teeth. Either way, I would have totally chosen this place to get my braces. I left the place tonight really pleased and thought I had to write my first review here. Hate the far drive from where I live, but the staff and price is totally worth it!
Sarah K.
Rating des Ortes: 5 Aston, PA
I’ve been going to Dr. Cook since 1991– I had a MASSIVE overbite, and impacted eye tooth and four impacted wisdom teeth. I was an orthodontists dream– my mouth is probably worth upwards of $ 20,000 at this point for braces and surgeries combined. In ‘91Dr. Cook had a small practice with four chairs and one or two hygienist assistants but came highly recommended in the neighborhood. Now, almost twenty years later, the office has expanded to eight regular appointment chairs, he’s brought in another Doctor and two or three main assistants(I know Laura is one– she’s been there at LEAST as long as I have) as well as about ten other assistants. There are two things I can mention about Dr. Cook(fondly, of course) First, he calls everyone«Dear»(he’s become known as Dr. Dear in my family). More importantly, however, patients will quickly discover the pride he takes in his work– I recently went back after a seven year hiatus because my permanent lower retainer was causing me gum problems and instead of removing it like I wanted, he encouraged me to do it the right way, preserve the work he did ten years back and got me three sets of invisalign retainers(only charging me for the lab fees) to move those suckers back into place, removed the retainer and put a new model in. He’s just good– and takes pride in his work. I was reading one of the articles from Best of Philly hanging in his office(he’s been named best ortho for countless years) and this year I noticed he’ll turn 60– so I’m curious what his plans for retirement are. I hope that after many years of bring the right people in to work with him the practice will move on in the spirit of his work(especially since my kids will more than likely inherit the snaggle teeth that both me and my husband seem to have…)!