Kevin Lewis, DO

I have never met Dr. Lewis. Last year, I was assigned to a primary care physician named Dr. Baldaras. When I called his office for an appointment, they said he would be at the Dripping Springs location on the only day I could come to the appointment. As it turns out, the Dripping Springs office was Lewis Family Medicine Clinic. I called and asked if they would be able to bill my particular insurance since Dr. Baldaras was my primary care physician. I was told they could bill my insurance with no problem. I then asked what the co-​pay would be since I was unemployed at that time. I went to the appointment and payed the stated co-​pay. I only needed to get a referral to specialist. When I saw Dr. Baldaras, he wanted to do x-​rays. I told him that I did not want to do x-​rays because I was short on money and wanted to allow the specialist to make that decision. He told me that I would not be charged for the x-​rays as they were part of my visit. I then agreed.
Several months later, I received a bill from Lewis Family Medicine. It was a bill for the office visit and a bill for the x-​rays. I called and spoke to the office staff explaining that I had paid a co-​pay and that I had been told by Dr. Baldaras that I would not be charged for the x-​rays. I was told that there had been some billing problems and they would figure it out. While talking, we also discovered that the previous billing staff had interchanged some letters and numbers on my insurance group number. They said they would try to re-​bill the insurance company.
Apparently, they were unsuccessful because just recently I received a bill once again (it has been more than a year since my appointment). I called their billing person and she did not seem interested in my story. She said I needed to pay the amount owed even if I pay it slowly.
The office where I was employed just closed… I am currently looking for a job. Further, I cannot believe I am held responsible for this billing glitch that was clearly the fault of the billing person.

We needed to get my daughter a flu shot before a trip last October, and the normal pharmacy would not administer one to her because of her age (she was 2 years old). I couldn’t get in with her normal pediatrician, so we called around, and Lewis Family Medicine said they could do it. We arrived and were given an outright charge of $ 7.14. I was surprised because my flu shot had been completely covered by CVS, but I went ahead with the charge without question. Once they called our names, we went to a holding area in the back, a nurse administered the flu shot, and we left. WE DID NOT SEE A DOCTOR. Now, months later, I receive an additional charge of $ 26.86 for this visit. I called my insurance, and they said that Lewis Family Medicine charged me for a Dr’s office visit as well.
I am beyond upset that they would charge us for a fee that should be 100% covered for a preventative shot. It is very evident that this practice will look for every possible way to charge you and take your money. I am beyond disappointed, will never return, and will never recommend this place to anyone.

I was hoping to be able to give a better review of Dr. Lewis and his office… My husband has been in twice to see Dr. Lewis about both times had to wait 40 minutes or more. I went in today for an 8:45 appt-​I wasn’t called back until 9:20 and then waited longer and was finally told that Dr. Lewis wouldn’t even be in until 10!!! I was welcome to wait around for him. I was told 45 minutes after my appt time that the front office made an error when they scheduled me. I would not recommend Dr. Lewis’ office because of the excessive wait times and a very evident problem with the office staff (see other reviews). I unfortunately cannot say much about the Dr. himself as I never met him though I would hope he would take responsibility for the repeated issues and make some positive changes.

I had to write this after my daughters appointment this morning. We’ve been to see Kevin Lewis many times but this is the 2^nd time we’ve seen Linda. I think she may be new but she is AWESOME. Love her; she is so kind and doesn’t make you feel like she’s rushing you out of the door. Thank you Linda! And thank you Kevin and other staff. I’ve always had a great experience here.

Great doctor! I would strongly recomend this practice!

My appointment was at 2:45 so I arrived at 2:30 to fill out the paperwork. I turned my paperwork in at 2:35. ONE HOUR later I was finally taken into the room where I asked the nurse if there was a mix up with scheduling because people who arrived after me and who had a 3:15 appointment went in before me. Not once did she apologize and was actually kind of rude with her reasoning. I understand places get busy but the least she could have done was apologize. The doctor was great but when someone is sick an hour wait with an appointment is a bit much.

I have been a patient of Dr. Kevin Lewis for several years now, and I can’t say enough good things about this doctor, the office and staff, and the overall health experience. My most recent experience: I broke some bones in my toe down at the Gulf, came back in town to see Dr Lewis and get x-​rays, got a thorough analysis & discussion about it, and was referred to a trusted specialist for extra precaution. Dr Lewis then proceeded to personally contact the specialist for a smooth hand off in the referral, and then Dr Lewis called me a few days later to check that I had been seen and to see how I was doing. This level of personal contact is missing in health care today in my experience, and Dr Lewis and his practice does it! Very appreciated, and very valued!
The other attribute of this doctor and practice I would call out as special is that they really look holistically at my health and they are helping me to overhaul it: allergies, wellness, weight, heart health, you name it. I feel like I found the doctor that has figured out how to put the pieces together for overall health. Great doctor, practice, and experience!

Dr. Lewis is nothing short of amazing. He is very thorough, super caring and you will instantly know that he loves what he does. Thumbs up!

While open on Saturday. Wait in the car. As the nurse slams the door for every patient on a small room full of sick people. Staff doesn’t seem to keep track of people waiting as most leave because of bad service. Go here as last resort ever. Injured person after us came in with a broken wrist and the secretary ask him to sign in. Clearly don’t care about the actual people hurting. Never met dr. lewis but so far I needless to say didn’t appreciate your staff.
Still even more upset after we left. Doctor gave my wife option for shot or pills. She’s said shot as we were there and far quicker than stopping at the drug store. He came back and gave her a script. I’m assuming it was because it was closing time and he had other people.
They also had the front door locked with people still in just at 12 o’clock which is a fire haZard.
But here is the worst. They mixed up our name with another patient. This is a doctors office not a restaurant. Btw this happened multiple times 4 to be exact. They kept calling my wife Kim.
So much gone wrong in an hour and a half.
Just do the trip into Austin. It’s an hour drive but better that then put up with this.

I have gone to this office more than once. (I guess I’m a gluton for punishment). The front office staff is rude & incompetent and they NEVER return phone calls. Prescriptions are sent over and I have to keep calling THEM and am always told they’ll call back and that NEVER happens. They need to hire all new office staff that know what they’re doing and I hold Dr. Lewis responsible for not following up and not expecting /​requiring his patients be treated better. I speak with several friends and neighbors who all say the same thing. People go to him out of desperation or convenience — which is sad and certainly not how I would want to get patients.

I went here yesterday and had a poor experience. The woman at the counter had no smile, no time and an attitude that basically said, «I’m too busy for you, but give me your money». She was short, curt and stressed. The waiting room was too small to get away from any sick people and crowded due to the limited space. I felt rushed through the rest of the process and wish I would have went back to Vik Medical which is where I will go in an emergency from now on. I didn’t want to make the extra drive, but it’s worth it.

Dr Lewis is a great, intelligent, friendly family doctor.
Also, the nurse practitioner is not only super smart, but she’s smoking hot too. Just sayin’.

All this doctor wanted to do was sell me on diet foods and supplements the he sells out of his office. Took maybe 5 — 10 minutes talking about my health, and then another 30 trying to sell me dog food that is masquerading as diet food.
Literally the worst doctor I have ever dealt with in my 45 years.

In my experience, Dr. Lewis has been wonderful. I’ve seen him regularly for nearly 2 years; his office staff is sweet and friendly, he spends as much time with me as needed and is always conversational, and his NP Emily is awesome. They have gone over and above for me several times.
To the woman who is so upset with his office staff and the *GASP* billing issue, I say get over it — I’ve never had trouble, and I have had BCBS & UHC during the time I’ve been a patient. Their system doesn’t just make up that you aren’t covered; my assumption is you forgot to pay the premium that month, fixed it before the appointment, and were upset that their system didn’t load quickly. #Oopsies
I don’t think this is an issue of Doctor/​Staff as much as it is with clientele, just based on these reviews. I’ve sat in the waiting room, and in an exam room 20 times in the course that some of these people have been there once. The good, solid reviews are from his patients, pay attention to those.

This is an update to my previous review. Not only did Kevin Lewis’ office charge me for an uninsured office visit of $ 95.00 (although, I did have insurance coverage on that date, but the clerk who was working the front desk was too lazy to call BCBS to verify my policy), they ALSO filed a claim with my insurance company for $ 120.00 — which BCBS paid (because my policy was ACTIVE). This doctors office got paid twice for my visit. This office is committing insurance FRAUD!

Going to this doctor was a big mistake. Went to see him with a contusion. Because of his lack of follow-​through, I ended up in the emergency room and am currently hospitalized for an infection he failed to diagnose. Called him from hospital and left a message. He doesn’t have the decency to call back. Still don’t have my lab reports back either. Dripping needs more doctors, but not this one.

We love Dr. Lewis and staff. Have always been seen quickly by the doc who is super smart and actually takes time to talk with you. And, they have an allergy clinic on site, so great use of your time.

I wrote a review on 10-​5-​2013 about the office staff of Dr lewis, and I am reporting back that Dr Lewis personally called me to say he was sorry that the situation could not have been handled a little differently. He also went over my blood work, and made some suggestions on how to treat what is wrong. I do know in todays world there is no perfect business, and customer relations can go haywire. I do appreciate Dr Lewis calling me, and treating me with dignity, and respect. Thanks Dr Lewis. I would recommend using Dr Lewis for your personal physician.

Wait time has never been long. He always goes over a medicine I’ve told him about in the past to see if I’m still on it or if its still needed. Always goes over what he thinks might be wrong plus any potential or differential diagnosis. I think he practices good medicine and doesn’t pretend to know it all but does listen and ask questions to get to the bottom of anything

Dr. Lewis and his staff are absolutely fantastic!
All of the members of my family have been to see Dr. Lewis and we can’t recommend him enough.
My daughter is heading off to college in a few months and Dr. Lewis took extra time with her to talk about things she needs to be careful of in college, staying healthy and focusing on her school work.
It is wonderful to have a doctor that actually cares about his patients OVERALL well being including physical AND mental health!
Truly the best!