Firstsight Vision Services

Wow. Appt at 2:30 pm. Arrive @ 2:24 pm thinking I would come early to fill out paperwork. I walk in the door with my daughter and am greeted not with a «Hi», but…“We are closed right now. The lights are still out. We are on lunch hreak. You need to come back.” Well, I can tell u why they don’t have much business… the service is «overwhelmingly friendly and the staff are so welcoming.» Am thinking I should have waited 2 weeks for the first available appt at Costco instead.

I’ve been going here for a few years now. Everything is always really easy. From making an appointment to buying glasses to buying contacts, everything is quick and simple. No need to jump through hoops or to sign any excess waivers. The doctor is very friendly. She’s super helpful and even though I’ve lost my prescription multiple times, they never charge me or hesitate to give me another copy. I definitely recommend them.

This place is pretty cheap compared to all the other optometry offices in the greater L.A. area, however you get what you pay for. They have a store front where they sell the frames and sunglasses and they also have the actual optometry office in the back, which is pretty small and usually has one or two doctors taking clients. The optometrists are pretty nice and professional. I’ve been coming here for about 7 years and this is where I got my very first set of glasses. However, the office is waaay understaffed (only 1 lady in the doing reception and pre-​screening) so wait times are sometimes long. There are various sales associates out front who can help you pick out frames and lenses. They aren’t super friendly, but they get the job done.
Come here if you’re looking for a great bargain. If you’re looking for a small, quaint «mom and pop» optometerists office with personalized care and where everyone knows your name, don’t come here.

Honestly, this place saved my life when I didn’t have insurance, everyone was kind and service was fast, I found out I’d been wearing the wrong prescription for a couple years! I used to have problems with my contacts, and because of the new prescription and brand I haven’t had one!

Came by here for my eye exam for contacts. This was my first time coming here and it was pretty quick and easy. The optometrist that did the eye exam was very friendly and great at answering my questions.
After I got my eye exam taken care of, I headed over to meet with the sales manager and she took care of my contacts order with my insurance. Then within 1 week, I got a call to come in and pick up my contacts.
Everything was very easy and everyone I interacted with were nice.
Pricing for contacts and my eye exam was pretty affordable. Even if I paid out of pocket, the eye exam for contacts is even a little cheaper than at Costco.
This vision center is located in Wal-​mart (opposite side of the McDonald’s). There is plenty of parking.

Dr. Shan is a really good doctor. I give him 5 stars. His staff on the other hand… wow…never had an experience like this before with them. I waited over an hour to be seen because they over booked him. They were referring me as «this one» and «her». I do have a name thank you! And they just seemed bothered by me asking how much longer after the first half hour went by. I don’t understand why they called me to see if I could come to my appointment even earlier, which I did. No problem with that. I just didn’t appreciate the little attitudes I felt I was getting from the girls in the vision center and where you purchase the glasses. They just seemed so fake!

first sight is a great place to go to get your eyes checked out. it is also conveniently located inside a walmart so you can do some shopping while you’re at it.
dr. shan is great with people, he is just so friendly and approachable. whenever i have any questions, i am not afraid to call up dr. shan after hours when i have problems with my eye. he is very caring and goes above and beyond what a patient asks for. dr shan has a «customer first» mentality, which is why he is so successful, especially at such a young age. when i go see dr. shan, i don’t feel like i’m going to the optometrist, but rather i feel like i’m hanging out with my friend. thanks dr. shan!