Tri Maids

Tri Maids Team 3 with their leader, Lupe, are amazing! These ladies made my home look new again. Nothing was overlooked and they even cleaned areas that I hadn’t mentioned. They worked great as a team, I even heard sounds of laughter evey now and then, and it was so nice to see people working well together. This was my first experience with Tri Maids and it won’t be my last. They were prompt and I was charged the quoted hourly rate, which was a very fair price. I recommend Tri Maids highly!

I’ve been looking for a maid service for a little while now and my mother in law kept telling me I should try them.
So I caved. When I called to make an appointment they had told me that the rates had gone up July 1^st. They did not tell me why. It was $ 110 for 5 ladies for an hour. It’s now $ 130 for 5 ladies for an hour. I told them nevermind.
So then my mother in law called and made an appointment and talked to them for me. She told me that the appointment for Friday between 1 and 1:30.
I could not really do any of my errands because I would not be back in time. The maids were and hour late (2:16)! They didn’t even call! When they arrived they were in a rush and didn’t really want to clean the whole house in an hour. And when I asked for the price she asked if $ 130 was ok.
I was already irritated because they were an hour late with no call and they didn’t want to clean the whole house until I asked yes they had to. So I just said ok.
After about an hour of loud dusting and banging. The lady came in to get me and said they were done, everyone was already in the car. She asked if I could take a quick walk around and check, as she was waiting by the door. So I just paid her and quickly left.
They did not dust in the places I asked. I’m very upset and do not recommend them at all!
And I thought they were going to take the trash that they empied out with them. I guess that was too much to ask for.

I had a poor experience with them. I felt that they were very slow and accomplished very little with four people in a two hour period. Also, they were supposed to clean my oven, and microwave and this was not done. They cleaned my refrigerator very poorly. They only finished cleaning 75% of it and then left when their time was up. I would not recommend them or use them again. I feel they could have accomplished much more in the amount of time they had.

Just had my first experience with this company and I couldn’t be happier! They were very prompt, very personable, and did a great job. They were also very sweet in how they worked around my husband that has dementia, and very careful to put his «spot» back just the way he had it!
Team 7 rocks!

If I could provide a negative rating I would. We are moving and wanted our empty new house cleaned before we brought in our furniture. We called for a quote and they said $ 150 per hour for 4 maids, and there was a 2 hour minimum. When they found out it was a vacant house, they said $ 175.00.
Upon arrival, they told my husband, «Oh, you want us to clean the refrigerator and the stove… That’s more money.» In an empty house, of course we want you to clean the refrigerator and the stove! The windows, the blinds, the mirrors, the bathroom. They didn’t even have to vacuum or clean the floor because our carpet cleaners were coming the next day.
My husband said, we are paying you for 2 hours and there are four of you, let’s see what we accomplish, and if we need more time, we can add it. They said they were finished in under two hours, but he had to talk them through everything they needed to clean. Upon arrival, there was no attention given to this job. There are fingerprints left on windows, dust left on vents, they couldn’t put the refrigerator back together, and I went to open a drawer and it was sticky. And we are out $ 350!
Find another service! This service is overpriced, underwhelming and has a bad attitude.

Tri Maids came to our house today. I would never recommend them to anyone!
We specifically asked them to clean walls and doors. This was not done. Our shutters were not dusted. The area around the toilets was not cleaned. Our bathroom trashcans ended up in a basket in our bedroom. The window sill above the sink… not dusted…
We have a small house. There were 5 maids cleaning under 1200 square feet for 2 hours! How they could miss common cleaning is beyond me.
My husband called two hours ago asking them to come back and finish the job. No response yet.

I can repeat what another reviewer wrote.
We have used Tri-​maids on and off for about 5 years. The team that used to come to our homes were quick, friendly, and professional. That is NO LONGER the case.
They had been to our home several times before and on the last two visits they missed a lot of work and then asked if I wanted done — for an added fee.
I reminded them that they had been to our home several times and why charge more? The answer… you have a big house. ??? When I called to complain — no help. Either I paid the extra amount or they would just leave it as is.
I won’t be using them again after being over charged and under cleaned — I don’t care if I do have a «big house» — the first crews handled it well and fast — the last groups were sadly lacking.

Prior to finding tri maids I had a hell of a time finding people that were dependable and spoke English fluently. Having Tri Maids has been great, I have been using them for 1 year and it is very convenient just schedule a appointment and leave a credit card on file and Tri Maids does the rest. When I come home from a hard days work its nice to come home to a freshly cleaned house! Thanks Tri Maids!

We have used Tri-​maids on and off for over 10 years. We hire them to do the excess work and cleaning we can’t handle, or when we need extra help. The team that used to come to our homes were quick, friendly, and professional. That is no longer the case.
We hired them to do a thorough cleaning, asked them to take their time, and requested at least 2 ½ hours. When I returned after two hours and 15 minutes, the crew was gone and the house was not finished. They missed a bathroom, left cleaning residue behind on the tiles, and missed a lot of work they actually asked if I wanted done. When I asked for a quote over and over before they started, they kept avoiding the answer. Only one girl speaks English, and she is not in charge. We were charged $ 165 for an unclean house, with no prior notice that they would charge that much on our credit card. We were offered a 15 minute refund but none has been given.
We won’t be using them again after being over charged, under cleaned, and the fact they didn’t stay for the entire time.

Had Tri-​Maids before. They were fsst and VERY good at keeping my house clean and spotless. They bring thier own tools which I found that a BIG NAME cleaning service didn’t bother doing. They were professionsl and actuslly fun to work with. Made it easy for me while I was having to take care of my elderly parent in the house. Nothing but high praise for the women thaf work there.

I was just looking at Unilocal to figure out Tri-​Maids’ web address and saw some negative reviews, so wanted to provide another data point. We used Tri-​Maids for years and never had a problem. We don’t use them now because we’ve got two kids about to start college and we’re saving every penny. But I would have no concerns about recommending them. Our house was much cleaner with them than it is now, for sure :-).

This company is by far the best cleaning company I have ever used! They did above and beyond what I expected and when I came home I was astounded! My kitchen was spotless as well as the bathrooms, which admittedly were awful when I left. I highly recommend them, especially team 7 with Marlene!

I am very fond of Tri Maids. Shelly and Natalie are friendly and flexible with my schedule. And last time I had Z Maria Herrera’s Team and they were fantastic. Went above and beyond the call of duty :)

I was in a jam so called this service after seeing it listed in our local paper. Ugh! Seriously. I was told that 4 ladies would show up and only 3 came. I was charged extra for the time they stayed when honestly if you’re going to show up 1 person short don’t charge me for the extra 30 minutes you spend. And the worst part was that I spent time typing up a list of what I needed done from top priority to least important and they tried to complete it ALL and therefore did a shoddy job in the areas that I really needed to be done well. And by shoddy I mean that the kitchen floor still had dirt on it that I had to sweep up, as well as dirt spots, there was hair still on my bathroom floors and the sinks were anything but shiny… to name a few! Please don’t use this service! :(

Horrible! Never used them thank goodness. To be fair the first appt. I needed to reschedule and she said oh good since I was going to have to call and do the same thing but she wanted it to be a week later and I couldn’t wait that long so we decided on Friday April 12, 2013. I got a call Thursday to confirm and then got another call later on that they needed to cancel again and wanted to do it next week and I said that was to late and she said ok and I said I would find someone else that would show up and that was it. What a business they are running. Never use them unless you want to be disappointed!

I don’t feel this business deserve any stars!
I am trying to fix a problem that was created,
I have been calling just to remind the owner Tom several times, he said he will but still waiting for over a month… not recomended to do business with this company .
CAUTION do not trust this company…

I have used tri-​maids for about ten years. I had a good experience most of time time but not all of the time. After items went missing– my daughters retainer $ 300.00 (which we found throw in laundry– thank goodness) and my daughters brand new DS I $ 150.00 (we are still looking) i didnt get the response I wanted. At first they responded but not how i wanted and expected. When i called to ask for response, The manger even hung up on me. Some companies say they are bonded and Insured but unfortunately I have NOT yet to get a call back saying «we’re sorry» and «we will make it right» instead they said– oh we thought you do not want to use our service anymore. As a customer I didn’t feel valued anymore. I do not appreciate the run around and I always paid for the services and tipped all the girls. Up until this point I had great service for ten years. I was sorry it didn’t work out.

They were good. They were on time and did what I expected them to within the time frames discussed. I would use them again.

They rock.