David’s Bridal

Lauren is absolutely amazing! Not only was she so attentive, but she went above and beyond to find a dress I loved! All of the dresses I liked were from the same designer, but when I didn’t have «that moment» I was looking for, she pulled the remaining dresses from that designer. I finally had that moment! I am so grateful to Lauren! Thank you for giving me that moment and for not giving up! I highly recommend this location, my experience is one that I will never forget!

My dress shopping here was less than desirable. I had made a «wish list» as directed online when I made my appointment. They did not have one single dress that was on my wishlist when I arrived at the store. I wish they would have just called and cancelled my appointment at that point.
They pulled some other dresses that I tried on, but the customer service representative had more than one bride she was working with at a time. They left me in a dress I hated and that didn’t fit for a good 20 minutes waiting to take it off.
I did not buy a dress from Davids, I went elsewhere because my experience wasn’t great. I should have known to go elsewhere as well for bridesmaid dresses, but we made an appointment with David because of their semi-​reasonable prices.
I was called the day before the appointment for the bridesmaids and told them there was only ONE dress they were interested in, the convertible dress. She said they had it to try on for them. She also confirmed my wedding date, which was approximately 3 months away. She said they need to purchase within the week to get it here for my wedding.
We had all finally decided on the dress and color and were checking out, when I was told that the dresses might not be here in time for my wedding. Turns out they would only be here a week before, leaving no time for alterations. I was irritated seeing as the person I spoke to the day before forgot to mention that to me.
We ended up leaving, not purchasing the dresses, and going to the Elegant Bride. They had saved me from my dress fiasco and they also came through for the bridesmaids. They were able to get the dresses a whole MONTH before the wedding.

The customer service was horrible! Susan was supposed to help us. But we waited over 30 minutes after we picked the dresses and had a room for her to come and help. We did have an appointment. After each dress she disappeared for 25 minutes. It was very unprofessional and very impersonal. Would never recommend this location or this experience!

I went to davids bridal and had an amazing experience. The staff was attentive and the store was clean. Lisa was my consultant and I would recommend her! She was around the perfect amount of time and I didn’t feel rushed or pressured. I felt like she listened to my wants and helped me find the perfect dress! The two managers on staff, Megan and Shaye were also great — both stopped by to check on me and everyone really made this experience feel unique and personal! The dress selection was great and I am so happy I found my dress at davids bridal and on my limited budget!

See Emily C. She went above and beyond her job to help me find my wedding dress today and also my bridesmaid dresses. She gave us a wonderful discount and helped me sign up for the David’s bridal credit card which gave us even more discounts! So friendly and courteous and made the experience so enjoyable! Thank you Emily!

See Sophia! She was awesome and helped every step of the way… she made a long process a lot easier! I think she was a manager but because they were so busy we lucked out and got Sophia. She helped the bride choose the bridesmaid dresses and showed her how to set it up for the other bridesmaids who weren’t there. Thanks again Sophia.

I have been to this location numerous times in the past few months and have always received good service. I have been there to to try on bridal dresses, for my maids to purchase their gowns, and for my future sis-​in-​law to get her bridal gown. A majority of those times, consultant Lauren helped us. She is very helpful and sweet and quick about getting you into the next dress.
However, here are some things I have noticed about the store (and maybe the industry as a whole):
1. Your consultant is never just YOUR consultant, regardless if you are there on Saturday or Tuesday. She will be helping at least two or three others with their dresses. Most of the time, it is not an issue but there were some long lulls where myself or my sis-​in-​law wanted out of a bridal gown to get into the next one to stay within our booked appt.
2. To echo the point above, when you are shopping for bridesmaid dresses — be prepared to do it mostly yourself as the bride or as the maid. The consultant will help you find a couple gowns initially, but if you need help be prepared to wait or get it yourself. If I had not been so educated on what I personally had wanted my maids to have, I’m not sure how difficult the process would have become.
On the upswing, there are a variety of dresses to choose from and a variety of fun colors. The dress I had to rush order for my sis-​in-​laws wedding arrived in just a week when I was told it would take most of the month.
In summery, you get the good and the partial good here. No bad experiences on my end whatsoever. But I definitely recommend booking an appointment!

I recently faced an issue with the management at the Sawmill location. Under which the attention and customer service were terrible. Fortunately, today, the issue was brought to the attention of the district manager, in which she took care of. She was extremely and sincerely apologetic for the actions of the management and assured me that this would be brought to their attention. The DM went as far as giving me her cell phone number to call her back, it was clear that this issue was going to be taken care of and made this issue her priority to fix.

I had a 3:30 appointment with David’s Bridal on a Saturday to look at bridal dresses. We got there a little bit earlier and the women upon check in just told us to start looking around. No direction on what kinds of dresses were where, or where to put any dresses that I found that I liked. That’s okay, I asked myself and started looking around.
The way the dresses are set up are kinda overwhelming. They are crushed in side by side in plastic. You have to pull them out to see what they even look like. The was the only chain bridal store I went to and the only one that was this way. Maybe all chains are this way.
My bridal consultant found me, introduced herself, and started gathering the dresses we were carrying around. We were put in the back in a small room. It was very uncomfortable with the consultant in the dressing room with such small quarters. They also only had 3 chairs set up for the 5 people I brought.
The consultant started off kinda cool towards me and my friends and then warmed up a bit but turned into a total B*. She kept making snide remarks, asking «How many of these did YOU pick out?» I know they say not to bring so many people but they knew what I wanted and did not sway my opinion. After the dress shopping, we looked at bridesmaid dresses. One of my bridesmaids is very small with a larger top area, she asked what size she should get. The woman snapped at her to «honey, get the size that fits your biggest part, we can take stuff in but not let it out». I do not even think that is true. She also MADE them have their measurements taken before leaving, she claimed for «lawsuit reasons».
The bridesmaid dress selection is good, and convenient. 3 of my 4 bridesmaids live in another state so using David Bridal is more of a convenience. We did pick out the bridesmaid dresses here.
None of the wedding dresses really took my breathe away. Maybe I would of tried a little harder to look around but the sassiness of my bridal consultant really kind of just make me want to leave. She also kept pulling dresses that was nothing like what I told her I wanted.
I will not be back for my Bridal dress. I found it across the street at Wendy’s where the woman was awesome and helped me found the dress I want.

So I know I bashed David’s Bridal other location on Morse Rd. but I promise I won’t do it to this location because, wait for it… I got the dress here! Yes, I’ve been waiting till after my wedding to post where I actually found the dress.
You might ask why? I didn’t want many people knowing where my dress came from. I got a great deal on it but on my «big day» I wanted it to be a surprise what my dress looked like and where I got it.
Turn’s out everyone loved this dress I got and asked where I got it and they were surprised when I said David’s Bridal. Since my original plan was to drive all the way to the «wedding district» itself in Cincinnati just to find my perfect dress. I changed my plan because of being impatient after trying on so many dresses in many other shops just in Columbus.
So my patience got much better here because I seriously only had to try on 2 dresses until I found, «the one.» When I found it the store lady I worked with who looked like Dolly Parton said, «excuse me David’s Bridal shopper’s, Tammy Rubin just found the most perfect dress for the most perfect man to marry, let’s ring the bell for her.» Let’s just say that was the best introduction into my marriage because now I have a great story to tell for the rest of my life. You didn’t even need David Tutera to be there to make that moment just special for me.
Brides or bridemaid’s I would highly recommend stopping in here because they have great deals on dresses during certain times of the peak seasons. I bought mine around March and my dress came in around April which is way sooner than I expected since my wedding was in July. Overall, it will be a great experience and you will love your dress no matter what.:)

While I’ve seen David’s Bridal, and many other bridal stores, I can’t say that I’d ever stepped into one before yesterday. It was certainly an experience!
My friend is getting married in October. This weekend, some girls went to Vegas to have the bachelorette party and try on dresses. They ended up finding some at a David’s Bridal there.
After some rather confusing texts from the bride-​to-​be, I gathered that I had to try my dress on THIS WEEK to get it in time for the wedding in October.
I headed over on a rainy Sunday, right after the storms subsided, and was immediately overwhelmed. There were people EVERYWHERE. I walked up to the welcome desk. There was a girl being helped in front of me. Eventually a woman and her mother walk over from the wedding dress section and stand next to us at the welcome desk. They finally ask, «who was first?» I go to say yes and the woman who had just sauntered over was like,” We were, but…” with an attitude. Nice.
Luckily, we were waited on soon after. The woman who helped me kept saying that she’d find me a stylist and that they only had the dress to try on in a 4, so hopefully that works. She kept trying to find a stylist and trying to find one… and eventually said she’d just help me herself.
So I’m brought to the back, where there is a crazy amount of mirrors. I have to walk through a sea of chattering women in multicolored dresses to get to my room in the far corner.
I am brought the dress in the smallest size they have, a 4. I tried it on and it fits well enough; I’m pretty sure I can make it work although, as per usual, I will probably have to get it hemmed (short people problems). They didn’t have a smaller size for me to try on and they said they’d have to order it, so I decide to go with the 4.
At this point, the original stylist I was supposed to be working with starts to help me. She brings me to the front and goes through everything with the dress. It should be in September 15^th in a 4. She calls the bride’s mom, who is supposed to pay for the dress and I’ll then pay her back (not sure why that happened, but it was on the bride’s end) who didn’t answer. She then gave me her card and told me that I will get an e-​mail.
So we leave and, a few minutes later, I get a hectic call from the bride. She said her mom is on the phone with David’s Bridal, on hold, and there seems to be some miscommunication. Her mom is only supposed to pay for the dress. I said that I knew, and I told her what I was told. She doesn’t understand why I couldn’t just take the dress that I had tried on, since it was in my size.
I call David’s Bridal back, and am on hold for 10 whole minutes before I hang up. The bride ends up placing my order herself and is told it’ll be ready September 17^th. They’re not sure why I couldn’t have the dress; maybe it was damaged?
Now, after the fact, I’m wondering if a 4 is the right size, whether I’ll have enough time to get it altered before the wedding in October, whether it’ll be ready the 15^th or the 17^th, and if I should go back and try to get the 4 that was in store. That’s a lot of questions for what should have been a quick and easy appointment.
I know all of the confusion was probably because of how hectic and crazy it was in the store but, as a store that seems to deal with that constantly, you’d think they’d be good at handling it! I will have an update on this review when I get the dress in September but, in the meantime, I’m left feeling a little nervous about it.

So, I was in the market for a bridesmaid dress, At virtually the last minute.
The bride lives in Nashville (Hi Claire!), so we’ve been shopping long distance. We had found a few dresses at David’s that we liked but ended up buying a dress from another store. To be mild, that dress didn’t work out. So, I popped into David’s on a Friday afternoon. Without an appointment.
I waited about 10 – 15 minutes for a consultant to come out and meet me. I took advantage of the time to look around and grab some things off the racks. My consultant found me and we got started. She was incredibly patient, as dress selection via text message is slow and problematic. She was also incredibly helpful. With our tight deadline, our options were a little limited. She took a lot of time checking on stock and what colors/​dresses they could get in by the wedding. And between the masses of text messages between me and the bride, and her research we not only found the dress but we got the color we wanted too! It wasn’t at that store but it was at a store near the bride. Even though I didn’t walk out of there with my dress, that consultant really gave me her full attention and support… If I were to get married, I wouldn’t hesitant to use David’s Bridal again for at least my bridesmaid dress.

After hearing all of the horror stories about David’s Bridal, I have to admit that my expectations were low when I made my appointment. I had found a few dresses online that were priced reasonably so I decided to take the chance and just pay a visit to David’s Bridal. After only a few minutes in the store, I realized that all of my worries were for nothing.
My consultant was Kathleen and she was extremely friendly, upbeat and helpful. She helped me to quickly find the dresses I had wanted to try from my search of the website and then allowed my mom, stepmom and friend to shop the racks and pull additional gowns for me to try. We weren’t rushed at all and instead were shown the fitting room I was assigned and were able to head over that way at our own pace. Kathleen was attentive and complimentary throughout the entire appointment (without coming across as «pushy» or overly sales driven). I tried on approximately 10 – 15 gowns total and was very indecisive between my final 2 top picks. Kathleen (as well as all of the other employees within the store) was very patient and helpful, despite the fact that the appointment had run over it’s allotted time.
From the initial greeting to the final checkout process, my entire experience was nothing but professional, positive and painless. The sales/​discounts they were able to offer me were fabulous and I am very happy with my wedding gown purchase and experience at David’s Bridal.

I had a group of bridesmaids with me who pulled a lot of gowns. Kathleen was not exactly thrilled that they pulled them. However, Kathleen did a good job looking at what they pulled and what I marked in the book for me to try on. Kathleen was a big ball of energy. She did not allow for much thought process, she kept us at a quick speed! Overall, she was great to work with. There should be more seating for people who are helping the bride.

I went in to buy a bride’s maid dress. Found the bridesmaid dress I needed to buy and thought I would kill two birds with one stone and try on wedding dresses for my wedding next year. I picked out 4 dresses I wanted to try on out.
Told if I wanted to try them on I had to do 1.5 hours of paper work (by Amy maybe?). I then thought that is absurd and a counter productive way to earn my money and opted out of dress shopping here.
What would any company need with an hour and half worth of information? If I buy a dress you get my money. My mindset is: You don’t get my personal information and money, I am not applying for a job or handout. I am trying to buy a wedding dress.
keep in mind there three (including me) shoppers in the store. The other one browsing and one just picked out her dress. There was about four or five service staff (that I seen) out.
They had multiple sizes of the dresses. That was a good thing.

*** DO NOT GIVE THEM YOUR CONTACT INFO ***
I went in to look at dresses with my mother, and while I wasn’t impressed with the dresses (I’m really picky) I kept being forced to try on dresses I didn’t want to and it was swamped in there so I felt that the personal attention I got from other shops was much better.
The reason I say to not give your information is because I keep being bombarded with calls about sweepstakes for my fiancé and I as well as emails from local vendors with makeup or photography services. First off I’m not even getting married in Ohio, so this is annoying, let alone calls I’m receiving constantly. So the only information I have is to NOT GIVE THEM ANY OF YOUR CONTACT INFORMATION.

Lots of dresses but their TRY ON policy needs MASSIVE IMPROVEMENT! I walked out…

I have mixed feelings about David’s Bridal. Let me lay them out here:
The good:
–They have tons of dresses and options in tons of sizes.
–They often have sales.
–They keep a lot of their dresses in stock in the back so you can buy it and have it in hand in the same day.
The bad:
–Since everyone knows the name, they are always packed and insane. This means you don’t get quite the personal experience you hope for and feel rushed for your entire visit.
–The dresses aren’t always super high quality. This means you (sometimes) get what you paid for or (occasionally) get way less than you paid for.
My experience was a bit insane. I walked in the door to find hordes of people hanging around, blocking my entrance, being rude, just generally being awful (thank goodness they were only other clients and their excessively huge entourages). When I was able to make my way to the reception desk a very kind youngish guy pointed us in the right direction, apologized for the insanity, and paged my consultant.
My consultant was nice — though she seemed to not listen so well — and helped find me some dresses to try on. Since she hadn’t listened to well, she brought me the wrong size undergarments (because 40DDD is NOT the same as 38D) and then blamed me for the mix up *facepalm*. That chaffed me a little bit but I let it go thinking maybe it was just too loud. The dresses I tried on were all very nice but none of them were particularly me. But when I found one I actually rather liked, instead of listening to me say I needed time to think, she got aggressive about getting me to buy it right that instant. She pulled several managers over at various times to do the same. It was really annoying. I know they work on commission (partly) and I know that some styles quickly leave, but really? A wedding dress is a big, expensive, personal purchase and trying to force me to buy one I honestly feel I need time to think on is not the way to get me to write a big fat check (or swipe a debit card, as the case me be). I’m sorry. That’s just the way it is.
So, in terms of David’s Bridals I’ve been to in my day, this one is pretty good to slightly above average. In terms of all my wedding shopping experiences… not so much.

Typical corporate mega chain garbage. They’ll pretend to care about you, but once you hand over your money, forget about anything resembling customer service.
My fiancé bought her wedding dress here, as well as her bridesmaid’s dress. All told, they spent well over a thousand dollars at this store. Yeah, I get it, a thousand dollars isn’t the most outrageous amount anyone has ever paid for a dress; but to some people it’s still a lot of money! You’d think that David’s Bridal would want to take care of people who just plopped down a big chunk of their hard earned money. Nah…
See, my fiancé lives out of town, but since the wedding is in Columbus, and her bridesmaid lives in Columbus, she went to this store rather than something closer to her home. That was the first mistake.
The process went fine until it came time for dress alterations. Then David’s Bridal started hitting her up with all kinds of additional costs. Oh, and they require her to spend valuable time and money driving hundreds of miles back and forth from Columbus because they couldn’t figure out a way to coordinate the dress alterations into a single appointment. Forget about flexibility.
You know, David’s Bridal is a lot like a funeral home. Both businesses deal with customers who are in extreme states of emotional stress. David’s Bridal is a whole lot worse at it though.

Well I was a lucky duck to walk down the aisle back in 2009, so that meant that I had to find some fancy schmancy white dress to walk down the aisle with. Well since our wedding wasnt until October, and I had 13 months to plan a wedding, I figured that I would start with David’s to find a dress. I had ‘done some homework’ ahead of time to see what kind of dresses they have in stock. I quickly found a few that I liked and would like to try on. When I had arrived at the store for my appointment, I was quickly sent over to the racks of dresses to look at and to pull whatever ones that I liked off to try on. After trying on at least a dozen dresses, I found one that I liked. (And here I panicked 9 months before our wedding that I woudlnt be able to find a dress!)
I came back a few month later with my Mom and she found her MOB dress there too. Unfortunately the dress came in two different colors and this DB had the other one in stock. We ended up driving to another David’s location in Dayton to get her size and color that she liked. And she looked like a million bucks!!!
I found the dresses for the bridesmaids there too. I ended up taking my matron of honor with me to try on different styles as well as colors. I knew I wanted a deep purple color for the dresses, but wanted something that would make the girls look good too.
Great experience here too. Definitely recommend this place to anyone!!!