Papa Johns

Ordered pizza at 5:01pm, it’s now 6:11pm and no pizza has arrived. My card has been charged. I called the store and it does nothing but ring off the hook!

The pizza is always delicious. On busy days, like holidays, weekends or big games, expect a wait. My favorite is the BBQ Chicken Pineapple Pizza (BBQ sauce in place of pizza sauce).
On delivery, be sure to ask for extras in advance (like extra garlic butter sauce). They are always running specials, too. Nice to have delivery in our small town.
Papa John’s now has a gluten free crust.

Here is the latest: 6÷4÷16 — Pizza is always cold and late. Today, I ordered 2 medium pizzas, a 2-​liter and a cookie. The driver showed up with a cookie, I pay him $ 25 he starts to walk away. He drives away with my money. I called the store and complained. Nothing will happen, I won’t even be offered a free pizza. I’ve never had this kind of experience at any other restaurant.
I’ve order from here 5 times, 4 of those times have been scheduled in advance. The pizza has never arrived before 25 minutes AFTER the scheduled delivery time and the pizza is always cold. The excuse is always that «the driver couldn’t find the place». I have been very generous and understanding until tonight. I ordered the pizza 2 hours in advance, then called 30 minutes before delivery to make sure the driver had exact directions. The pizza never came, I called the same kid back at that time and asked where the pizza was, he said it hadn’t even left. I said I didn’t want the pizza to arrive cold AND late like it had the previous 4 times and asked when it would be here, he said 10 minutes MAX. I said, ok, after 10 minutes considered the order canceled. He said «ok». The pizza didn’t come until 17 minutes after that phone call ended for a total of over 30 minutes late. I left a note on the door explaining that the kid who answers the phones guaranteed it would be there in 10 minutes (25 minutes late) and that if not, the order was to be canceled. I feel sorry for the driver, but I cannot pay for cold, gross pizza for the 5^th time.