Simply Rr’s

I have a serious Vera Bradley obession… borderline unhealthy even … and you would think that the only store that sells Vera in my favorite mall in Columbus would be a regular stop on my shopping trips, but I go out of my way to avoid shopping here.
The store itself is nice enough, and they do have a great selection of Vera, but the customer service. or lack thereof. is pretty awful. They hire kids that clearly don’t really have any business being in knick knack retail except for some discount they may or may not be getting and everytime I’ve been in there, they pretty much run away from customers instead of actually doing anything to be helpful… but I suppose you need warm bodies to open and close the store each day.
My husband and I went there this past weekend because it was convienent and we were shopping for his mom… I was looking for a specific Vera piece and couldn’t find it, and had not 1 but 2 sales girls walk past me in the process, then start their own conversation about 5 feet away.
and the best part… that gets me every year when we try to shop here during christmas… they don’t stay open the extended holiday hours… whats trying to be one of the première gift stores in the mall doesn’t care enough about its customers to abide by the malls advertised hours. nice. If cost is an issue, maybe they should spread out their useful employees to cover the hours they should be open.
2 stars is because they do have a nice selection… if you know exactly what you’re looking for, go ahead, but if you want customer service try Especially For You in Circleville or Occasionally Yours at Easton.