Stanley Steemer of Dublin, OH

Had our carpets cleaned yesterday. Was a great experience from beginning to end. Our tech Tyler was wonderful. He did a great job and made sure we were completely satisfied before he left. There were a few areas I asked him to redo and he gladly did. He said he wanted us to be completely satisfied. He was very friendly and professional and did a Great! Job. Would highly recommend Stanley Steemer. They also charged me exactly what the quoted price was. No surprises.

Mason & Alex (Truck 2817) did a thorough job on my two carpets. Although it was quick, I didn’t feel they took any shortcuts; they just seem to know how to get things done efficiently. They willingly moved whatever furniture I asked. I went online this morning to get phone information and was thrilled to get pricing and schedule the service right away. Online I got a $ 35 discount (for services over $ 150.) This was a totally pleasant experience. I am thrilled to read they also clean ducts. I will be contacting them again soon for that.

If 0 stars was an option I would give that. Stanley Steamers came to my house to clean a chair. They looked at the stains and said their cleaning would probably make it worse and they didn’t think they could get it out, but they tried anyways. Naturally, their cleaning made the stain worse. They came out as part a warranty for the chair and when they called the warranty company they said there was an accumulation of stains on the chair, to which I disagree, and now the warranty company will not replace the part that Stanley Steamer made worse. I assumed if they made the stains worse that the warranty would cover it so that’s why I did not stop them from trying. Now I am stuck disputing a claim with a warranty company all because Stanley Steamers couldn’t do their job and the technician added to the mess by reporting additional stains that were barely noticeable to me (and I’m a pretty detail oriented clean person!).
Also, while they were there one of the hoses was leaking water onto my living room rug. They pretended to clean it up, but I was left with a big water mess after they left.
They also tried to sell me on taking that same rug to their factory store so they could do a deep clean for me. As if I would want to use their company again.

Had a wonderful experience with Stanley Cleaners. The young man they sent was courteous and hard working and pleasant. He did an exceptional job and did the job we needed. He was polite and respectful of our house. he did a great job. I wish ir ecalled his name so we could ask for him again. This is the first time I used your company but definitely not the last. I say this after they were late but it wasn’t their fault, it was the weather. Still impressed.

I called Stanley Steemer to clean my condo carpets and I’m really impressed with the work they did — especially in the basement which needed a lot of heavy duty work. Their office did not send me a confirmation email as promised during online booking but they made sure to contact me when they were on the way. I saw a 2 rooms and hallway for $ 99 special but the onsite crew worked out pricing for all work that stayed within my budget. My rugs are on their last legs but Stanley Steemer really made them more than presentable. I will definitely have them back.

Interacted with some associates. Associates were rude, and snarky. Very unprofessional. Then, when they thought I pulled away they bad mouthed me. When I confronted then and told then that what they were saying was a lie… Well they receded the remarks. Just overall unprofessional. Van #309

outstanding and professional service ! They did a great job on carpets and upholstery.

Stanley Steamer cleans ducts. They do a pretty damn good job. You should’ve seen the crap of dust that they removed from our furnace! They take before and after pictures, for proof.
I did question the fact that the furnace filter was just changed a couple of weeks ago, and they changed it today, it today, infact, it was totally full of a ridiculous amount of dust. They swore they changed the filter before they did the duct cleaning, which makes no sense to me. Changing the furnace filter after, I’d understand.
They charge $ 300.00 for the service, and had to be reminded to turn the furnace back on. They also forgot to move a couple of large pieces of furniture that they moved, inorder to do the duct cleaning. They also had to make two tiny holes into the furnace, but they patched it up. I was kind of surprised that they left the large furniture for me to move back into place, after they moved it. Probably would’ve gotten 5 stars, and for the fact that I’m certain they changed the furnace filter after the duct cleaning… well, just tell me, and that’s fine, ya know? Cause there’s absolutely no way a furnace filter can get that dirty in 2 weeks time, full of dust so thick.
The job, itself, was fine, if a bit annoying. But I don’t buy the fact about the furnace filter. Stanley Steamer, for the Kansas City residents, runs out of Olathe, but I can’t find an address, so had to use their head quarters.
2 days after: Our air smells like my room air purifier from Sharp Electronics. Changed my rating to 4 stars. I’ve not had furnace air this fresh, ever.