Unleashed By Petco

I won’t be returning here again. The floor person said they would order my dog food for me and as she’s looking at her iPad to place the order a vendor walks in. Needless to say the floor person held a conversation with the vendor rep and left me standing there as she went off somewhere with the vendor rep. My question: who is the one going to spend their money here? Customer or vendor? Who is more important? Customer or vendor? What keeps your store open? Customers or vendors? Well looks like this store thinks the vendor is all that. I never saw the girl again so I just walked out and don’t plan on returning again.

I’ve spent hours here, each time we go. It’s just so nice to have an entire staff, full of passionate, dog-​loving, hard-​working customer-​focused staff at your disposal. They are often under-​staffed, but you fall into it, and it becomes a giant pet playdate, while you work through your shopping list.
With that said, I did observe that anyone coming in to make a simple purchase was served immediately with no wait.
Particularly, I’d like to recognize Hayley and Dana. Their passion for furry family members, and willingness to help nervous parents is very appreciated

While I do miss Pet Food Express, I’ve found that I’ve come to love Unleashed as well. Everyone is helpful and friendly. I’m always greeted with smiles and offered assistance. There’s a good variety of holistic foods, toys, treats, accessories for your pets. They recently started free trainer-​supervised Puppy Playtime classes once a week and also offer free educational seminars. When a dog is properly socialized, trained, with the owners understanding of their behaviors they will get more enjoyment out of the pet and keep them out of shelters. Training classes are offered for different needs at competitive prices. Glad to have Unleashed in the neighborhood.

A higher quality Petco, which is perfect for me. I like to feed my dogs high quality food, such as Nature’s Variety or high protein treats, such as their Whole Life liver. They not only offer these, but at reasonable prices. They have a good selection of toys as well and you can find some good sales. I don’t think this is as good as Pet Food Express, but it is the best in the area.

I use the dog wash here all the time. The staff is always friendly and it is clear they like pets. There is a good selection of shampoos and hoses and dryers have a long reach.
The only downside is that on occasion, there is quite a bit of dog hair let in the drain from the previous user who didn’t have the courtesy to clean up after themselves.

This is an updated review. I’ve been giving my dog a bath here every week for over a year now, and unfortunately, the cleanliness of the bathing area has gone downhill. Previously, the employees quickly cleaned each stall after each bath. Now, the employees are letting lots of hair accumulate in the area, and you end up cleaning the stall yourself before bathing your dog. Disappointing. Management needs to address this.

Aawwkkwwaarrdd…
Why is it that every time I visit this store, the associates seem to be reenacting a MTv reality show? I’ll be in the back of the store on a weekday evening, and I can clearly hear the employees at the front complaining about a third person. And man, they do not like her. When I get to the counter they briefly put their rants on hold, but I’ve already heard more than enough.
I like the ID tag machine they have, but other than that, I’ll only stop by if Pet Food Express is closed. It’s just a small PetCo.

The customer service here is just great. Love the products and the pet wash facility as well!

Absolutely love this place! My husband and I lived right next door, so it was extremely convenient! All of the staff was always happy to see my pup when I brought him in, and was always very helpful. It’s not as large as the main stores since its a brand of Petco, but still carried everything I personally needed for my dog!

Love the self– wash area! Helps keep our Bella nice and sweet smelling. The staff is always friendly and helpful. It also helps that the location us great– right down the street.

Truly love this place. I’ve become a huge fan of the do-​it-​yourself dog washing area. Rather than pay $ 50 to get my retriever a bath professionally, I do it here for $ 10. They give you everything you need — shampoo, towels, a power dryer — and I’m done in 20 minutes. Super simple, leave the mess behind. The staff is super friendly as well, always very helpful while I’m there.
The only problem? You stumble into the occasional puppy adoption fair. How are you supposed to get out of there without adopting eight of them? ;-)

Went there on Friday evening to wash my 2 dogs, the staff was wonderful and helpful!
I will defiently be returning, good water pressure, good products, shampoo and conditioner. Thanks so much

Great Customer Service!
I have now come to Unleashed three times to wash my dog Lucky and every single time the employees were very helpful and friendly to me and my dog. You can choose different kinds of shampoos and conditioners. My only tip is to keep on top of the shampoo area, because this is shedding season and hair can get all over the place.

Great place to wash your dog! This spot will be my next go to. They have unlimited time, high power dryers and give you a selection of shampoo. I like the fact that I can get my long haired boarder collie dry and not feel rushed like I used to at Pet Food Express. They also have some brushes that you can use on your dog once they are all dry.
The girls up front are very friendly and helpful. I liked their selection of dog food and the prices were very fair! I highly reccomend this new pet shop! I will defiantly be back!

Unleashed has taken over the old residence of Pet Food Express, for any of you who wondered. Unleashed is similar to Pet Food Express, actually, so don’t be sad!
I was very pleased to find that Unleashed carried wholesome/​holistic dog food lines such as Wellness, Blue Buffalo, and Halo (and MANY others, of course). I see so many people who feed their pets cheap food that is bursting with fillers and by-​products. It makes me sad. It is so worth it to buy quality food with quality ingredients for your pets. It will truly enhance and elongate their lives. Luckily, you can find several great food brands at Unleashed.
I LOVE the bath section of their store. You pay $ 10.00 for an unlimited bath session– take as long as you need! They supply towels, hair dryers, shampoo, conditioner, and brushes for you to use at your leisure. I have loved using their bath here because it saves you the clean up time, and you can also take as long as you need to really get your dog clean. It is a great concept! I highly recommend this service.

Awesome mini Petco store, but they sorry the orbee pitbull proof balls here & other unique items! They had a batman collar that had a mini seat belt buckle for closure!
They have all the holistic & regular dog treats, the toy selection was good too & they seemed to have a lot more stuff on sale than a regular Petco store would!
The girl that helped me was really sweet, we were talking about dogs, body piercings & tattoos. Along with cool dog products!

This Unleashed location has taken over the previous Dublin Pet Food Express storefront. Although it belongs to the big box Petco, it is smaller in scale to imitate a local mom and pop store. (I suppose that is what consumers are looking for these days?) It is right next to Safeway, which makes it the convenient place to pick up pet treats or toys when you go grocery shopping. Most of my trips here were for this very reason, so that I would not have to drive across town to go to Pet Food Express or Petsmart.
Due to the smaller store, the variety is much more limited than what you may find at an actual Petco. The staff is very prompt in offering their help if you have any questions. When I was searching for a toy for my destructive puppy, the manager pointed out a few that might withstand chewing and offered to take it back for a full refund if it didn’t make it through the day — a gesture that I greatly appreciated. Unfortunately, they don’t carry many of my preferred toy brands and their selection of puzzles is lacking. Prices for treats here are a little higher than other pet stores even with the Pals Rewards discount. If you sign up to become a member, you get a $ 5 coupon for every $ 100 you spend at any Petco location.
I haven’t tried the self-​service pet wash but I expect it to be similar to the ones found at Pet Food Express (especially since Unleashed took over their old location). Although the website states that they offer room rentals for birthday pawties, I was disappointed to find out that the Dublin location doesn’t have one yet.

Small Petco store basically. By the name, I thought there would be weird, not everyday, exotic animals inside, or dog houses with lights and air conditoner. Just a Petco rammed into a smaller setting. My visit? Looking for a replacement cushion for a cat bed. Employee was helpful and even went to the dog section to show me some memory foam that might do the job.

Petco makes an attempt to copy small pet store business and sell holistic healthy food and treats. It is small and they mainly carry food for canine and feline. They also have a self serve grooming station. It actually reminds me of the layout pet express has. Anyways if I would review this store based on food, service and cleanness I would rate this store 5 stars as it is great. But why does Petco has to compete now with small business and local pet stores by scaling it down and opening a new branch. I’m always about supporting local businesses even if it means you pay a little more but who can compete with petco prices? Offering those products at their main store would be enough in my opinion and leave the small business concept to the REAL small businesses!

Just opened, staff are very nice, it’s a clean new store. It’s a Petco branded store. It doesn’t have the buy three get one free deal that Pet food express has, so that’s something to consider when shopping here. You can get all your food and toy products that you expect to find. It’s convenient although parking at this center can be dicey. It’s in the previous pet food express location.