Regal Cinemas Dulles Town Center 10

They seem to be more interested in profit than their customers:
1. One person selling tickets at 8:15 PM on a Friday. That person was busy with some customer that was being extremely difficult so there was a big line waiting to buy tickets.
2. I went inside to the self service machines, where I found that they will not sell a single ticket when there are two seats together.
3. One person working the concession stand. After waiting 10 minutes a second person finally showed up.
They show at least three different announcements telling you to shut your cell phone off. Then, during the movie, a theater worker comes into the theater periodically carrying a big flashlight with a glowing red light and walks up and down the theater. This flashlight interrupts the movie 20x worse than the glow of a cell phone. Why do they even need the light?
I will say that the theater was clean and the seats were nice. They were the reclining type with the footrests. The theater I was in was quiet and the audience was very well behaved.

Let me explain the single star. I am literally disgusted by people who think so little of other humans that they do not wash their hands after they use the restrooms. When it is another customer, there is not to much that I can do but make a scene. Even then, I risk the chance that they may get all «hey, don’t you be judging me, bro» on me and bust a cap on my… However, when it is an employee of a place that I am paying to use (and perhaps the little runt doesn’t understand where his salary comes from).
So I was in the men’s room prior to the start of our movie and I’m standing there at the urinal doing my thing. I hear the toilet flush in one of the stalls, the door opens, and a guy dressed in all black walks right out of the restroom and into the main part of the lobby, where they sell the popcorn and humongous size soft drinks! Gross, I think to myself, yet I wasn’t quite about to yell out loud at him. As I was quickly washing up (as a caring human would normally do ALL of the time) after my last few drops, I dried my hands quickly and went out looking for the man in black. I see him walking toward the bar. I saw enough of him that I could tell who he was apart from the other two guys in black behind the bar. He had a distinct look that was different from the other two guys at the bar area. When my wife cam e out of her room, I told her about the unsanitary event I had just witnessed. The guy saw me looking at him, and he walked by us. My voice got louder (that’s just how I am) as I explained how I saw «that guy right there behind you» use the restroom and NOT wash up afterwards.
PAUSE: Sorry, people, but you ought to at least fake like you’re washing your hands, especially if you use the same place your customers use. What an absolute idiot!
After he walked by us (I am SO sure he heard what I was talking about) he went back in the restroom for something. Could it be he had a guilt trip?
Anyway, I snapped a shot of the guy after our movie was over. He is one disgusting pig that should be more aware of other people. Not washing your hands is a bad move and has led to diseases being passed to unsuspecting people. I did snap a picture of him and I would like for the management to either sternly discuss the sanitary habit of hand washing with him, or fire his lazy a$$!
So, I get the following email from some young buck who obviously fails to think enough about his fellow humans to wash his hands either, thinking I am the bad guy here…
«Hi Ken, Dave sent you a message on Unilocal:
Dave E.
Dave E.
Leesburg, VA
5 3
Subject: Unbelievable
„Who post of pic of someone working a minimum wage job to actively try to get them fired? You sir will get that bad karma come right back to bite you in the ass! I get your an angry person but damn your a spiteful person too. Disgusting is the word for you and shame on you to try to get someone fired. You are fired!“»
May I just reply here? Look, Dave. I have no idea what this guy gets paid, or why he is working this particular job. What I do know is that is When i happen to spot a guy who endangers the health of the general public, you can bet I’m going to point it out. Perhaps, if he did get fired, he might think about picking up better hygiene habits (he may even pick his nose for all I know, and not wash his hands… but if he eats them buggers, that would be cool to see). Anyway, Karma is truly a bitch, so it is said. But, he is the one who may have karma coming back at him, not me.
If the dude we’re doing what he was supposed to do, like I do in my job, and you should do in yours, he would likely not get fired. This dude needs to be working on a construction site if he is going to not care how he interacts with the public. He is obviously not a people person.
Peace out!

Finally got to check out one of the newer movie theaters in the area at DTC. The layout is very nice (see pics). For a big theater like this, the concession stand is quite small. The selection of food is quite nice, a little bit of everything. Ordered soda, popcorn, hot dogs and moz sticks.
Walking into the theater, there were recliners and not seated bucket seats! WOW!!! So the theater seating isn’t full of people. I like it. The seats are leather/​pleather and reclines at your preference. There is a cup holder tray attached to your recliner but there is no place else to put your stuff.
When people get up in front of you during the movie, they will still block your site. BLAH!
The food was okay but it was either the hot dog or the moz sticks that killed my stomach! I would stay away from them. They didnt taste all that great either.
As for the movie, the picture and sound were phenomenal (Star Wars VI) & it wasnt on IMAX either.
Overall, pretty good place to watch a movie. Its also a Fandango ticket theater.

Loved this theatre! Being a small town girl I was giddy at the sight of recliners and food trays that I’m sure are standard this side of the country. It was clean, comfortable, and all the staff were friendly. If I’m ever back in this D. C suburb and I’m the mood for a movie, I’ll be back.

Living in Loudoun county, there are literally plenty of theaters to pick from to watch a movie. However, when this theater opened earlier this year– my choices became less numerous and I usually just come here. Regal is not my favorite theater due to other Regals I visited being older, smaller and very uncomfortable. This location is great! It is extremely close to my house. It always has a variety of show times! It has a bar, yummy dessert and actually ok snack bites. The seats are my favorite part. All black, all supple leather and reclining as far as you desire to enjoy the film. It’s the perfect place to come and actually enjoy what you’re watching. There’s even enough room in the seat for my purse. I love the reserved seating, which I am assuming all theaters do now– but at Regal Dulles Town Center– it’s definitely a must! I’ve tried to purchase so many tickets at the window only to find them sold out– forcing me to go roam the mall for an hour and shop! Come here if you live in Loudoun or if you want to enjoy a home style comfort level at the theater.

We love this theater!
The seats are huge and comfy… you can snuggle up with your date! There is a cool table top that you can set your food on with a cup holder built in. You can recline in the seats so it’s like being at home in your Lazyboy recliner. I also like the fact that it’s in the mall so that before or after you can enjoy some shopping or get a decent meal at one of the restaurants there. You pick your seat upon purchasing your ticket. I don’t know if that is something I like or not but… we have a favorite seat now and try to get there early before someone else reserves it.

10 mins to purchase a ticket. 10 mins to buy a soda. 10 mins to get ticket stub checked and enter the theater. The place is run by incompetent chimps with looks of complete wonder on their faces — «how did we get here? ooh look … I have legs? SQUIRREL!!!» You’ll never make the previews folks. Because the guy getting u soda will hand you a cup dripping wet and sticky. There will be no napkins. You’ll have to go to the bathroom to use toilet paper to wipe the cup down. Thanks for giving me a regal card for free popcorn after my tenth visit. Guess what. The regal card never made it to my coveted box of loyalty cards. I’m using it to crush chick peas for homemade hummus. The reclining seats deserve a star though.

I’ve usually never had a bad experience here, the customer service and theater is usually very nice.
However, when I went in today our movie started at 6:45 and we got there at 6:50 and there was a long line with only one person working. She seemed very confused and let a group who came after us cut ahead of us to join a bigger group which made their process of buying tickets longer. When it was finally our turn to buy tickets it was 7:07, she did not apologize for the wait and informed us that our tickets were unavailable due to us being late and didn’t even let us get a chance to talk to the manager.
It goes without being said that we left right after.

Visited here to see the Minions movie and had a blast with friends and family. Regal has stepped up their game by providing electric reclining seats, trays for drinks and food along with a solid viewing experience.
All of the staff that I encountered was very friendly and they made the visit that much more pleasurable. One thing I like about this place was the fact that they had a full service bar and trust me if you’re going to see a kids movie with a bunch of kids, you’ll need a drink ;).
The facility was nice and clean including the bathrooms. The design is the Regal Cinemas standard and nothing special. If anything it might be a little smaller than I expected.
The theater was awesome! I’m a huge fan of the electric reclining seats with plenty of cup-​holders for your drinks. There’s even a tray that swings back and forth for you to put food and drinks on. The seats were very comfortable and it totally made me wish that the Regal near my home had them. As far as watching movies goes this is a great place to come with the family.
If I had to have one complaint it would be that I could not bring a drink back to my wife, but I understand this policy as it probably alleviates the possibility of someone getting sloshed or providing booze to minors.
If my friends are up for it we’ll be back here to see more movies in the future.
*This business is NOT gun carry friendly.

The movie theater is great. My family loved the reclining leather seat. The A/​C made the room a bit colder but durable. The staff were pleasantly polite and surprisingly cheerful today. A bit usual by nice. They need to learn to make a better Long Island Iced Tea. It was in the wrong glass and a little weak. Maybe I go behind the bar next time and show them how to make a proper drink. Love the sour candy and my son can’t get enough of the Reese pieces.

Went to Regal Dulles Town Center yesterday for my first time since it opened a few months ago. There’s plenty of parking since its at the DTC but it’s closer to JC Penny. I went to the kiosk to print my ticket and met up with my girlfriends as we discussed where we were sitting we immediately were taken aback by the new seat assignments, and stumped! We all chose to sit in row F but now tik said E! We approached the customer service desk and were advised it changed theaters so hence the seat change. This threw all of us off and now we could not all sit together since we learned there were less seats in this new theater! The movie tik taker was also confused!
There should have been a text or email sent out prior to us getting to theater!!! And it shows that this new Regal needs better and more informative communication! If this improves than I can give more stars since its a great place with the rocking reclining chairs and has a full liquor bar!
Tips:
*The movie theater is near JC Penny
* There’s a full bar immediately when you walk in to your right
* Double check that your original movie theater and seats are the same seats as originally purchased…

Very nice theater. The recliners are very comfortable and there is a lot of room to walk in front of them when they are reclined. The tray tables and 2 cup holders per seat are extremely helpful as well.
The popcorn wasn’t over salted, the staff was friendly, and it was a good experience.
With the recliners, the theaters don’t have as many seats available, so definitely pre-​order your tickets if you can.

As far as Regal Cinemas go, this place is amazing! It is big and the reclining seats are SO comfortable! It is the best Regal I have ever been to. I know it is still new, so hopefully they keep it up! I have not tried any food there so I can’t comment on that. But the location is great, the seats are amazing, and he theaters are spacious with big screens! I love it here!
I usually post much longer reviews, but there isn’t much else to say about it. It’s just a great place!

This is hands-​down my favorite theater in the area, over Alamo, Cobb, the old Regal, Worldgate, even the stuff out in Reston, Fairfax and Merrifield. Why? One word: recliners.
Seriously, the seats are that comfy and awesome. Big, leather, soft recliners with plenty of room and that recline back almost to the point of lying down if you want to. It’s the most comfortable I’ve ever been in a movie theater in my life.
And I know this is a brand new theater, but still, kudos on how clean and nice everything was. The staff was great, the concessions are still movie theater ridiculous but slightly less so than at others. They have some pretty cool food options, like Freschetta frozen pizzas and frozen yogurt.
This is going to be my go-​to theater from now on. The only downside is that because of the huge recliners, there actually aren’t very many seats so reservations (which you must pick your seat online before getting there or deal with what’s left when you arrive at the box office — I recommend using Fandango a day or two before you plan to go) can be tough in terms of finding a seat where you typically like to sit in the theater.

For a regular theater – popcorn, soda and relaxation. This theater is by far the nicest theater in the Dulles/​Herndon area. The environment is very family friendly and the staff is so positive.
The concession area serves hot food for a reasonable price. For adults, if you need a quick drink before entering the theater, the bar to your right is available.
As for the theater rooms, clean! The reclining chairs are nice and roomy. The chairs include a pull out tray with a cup holder. An additional cup holder is also placed on the arm chair. Folks, the AC is a bit high so bring a sweater if you get chilly easily.
Price $ 12.50 + $ 1.50 chair surcharge.

This theater is AMAZING and one of the best in the area. The theaters have new reclining seats in which makes it super comfortable… almost too comfortable as I began to fall asleep during a movie with daughter that she had to nudge me to wake up. I told my husband if they would only add heated seating and a massage feature to those chairs I might never leave!
I do recommend that you purchase the tickets online as the seats are assigned seats. The line when we went was very long with only one employee working in the box office selling tickets.

I have been waiting for months to finally have a theater with recliners close to my house, so when I found out this theater was finally open I was thrilled! Unfortunately it took me some time to finally make it there for a movie, I missed the $ 3 home alone special they were running at Christmas time.
I made the mistake, twice, on not pre-​ordering my tickets for American Sniper, a very popular movie. Like all theaters with recliners you have to choose your seats, which I actually really like! Unless your movie is sold out then it’s kind of a bummer.
My experience once I finally got tickets and the seats I wanted was fantastic, worth the wait! Let’s start with their concession stand, not your ordinary movie theater snacks. They actually offer real hot food, jalapeño poppers, spicy chicken sandwiches, fries all sorts of meals! On top of those you have your classics, icees, candy and you can’t go to the movies without popcorn!
Once you’ve gotten your goodies you have to find your assigned seat, always seems to be a problem for some people, and make yourself comfortable. No really, the chairs are like a lazy boy! They have a button to automatically recline you back and the foot rest comes up with it! There’s a swiveling table for you to put all your goodies and a nice cup holder on your tray as well as the arm rest! I like that the arm rest moves up, because I like to cuddle! I look forward to more movie experiences here, I can no longer watch a movie any other way!
Just a tip, I’d buy your tickets a head of time l if it’s an opening weekend or popular movie because if not you’ll get stuck in the first row!

Overall Great new theater. If you are in the area and you want to eat or drink when you watch the movie, I would go to Alamo, if you want to relax and recline I would go back here.

Rows A & B seem way to close to the screen to watch a movie. If you reserve something avoid the first two rows.

Im a long time Regal Cinemas fan and I have been waiting for this location to open, everything is brand spanking new and it sits inside of Dulles Town Center right next to 2 of my favorite stores
they have 10 theaters vs the 20 at the regal around the corner but this one is perfect! I dont think that they will overshadow the other location because this one has a full bar in the works and will cater more to Adults
the prices are the same as the other locations ($ 10 Matinée and $ 14 after)
and yes the reclining seats are really nice
I love this new location

First to review! Whoopee! Went to the soft opening preview of this new movie theater located in Dulles Town Center mall tonight. (going on for the next couple days — cheap Holiday movies and a handful of other movies — not new releases, but a decent variety for all ages, etc)
Oh my gosh. This theater is the nicest theater I have ever been in!!! The seats are nicer than the seats I have in my house. They are giant comfy seats that fully recline at a push of a button (ie. electric recline). Even with the seats fully reclined, there was still a good foot or two in front of the footrest; plenty of space for people to get by without knocking you — no smooshing your legs in or standing up to make room. They were super cushiony with giant headrests that you just kind of sink into. Like a giant reclining marshmallow of awesome.
The check in process is like I’ve seen at some other places in where you select your seats at the time of the ticket purchase. This worked out nice for us since we got there early we got to select the seats we wanted and then wander around the mall for an hour or so to kill some time. The ticket booth and entrance are located within the mall, so it couldn’t be more convenient to do so.
It looks like the regular movie prices are going to be on par with other local theaters. I didn’t examine the prices too carefully, but I saw some prices hovering around 10 – 12 and a 4 dollar upcharge for 3d. Pretty typical, I think.
If you’re hungry and planning on eating in the theater, the seats also have really nice tray tables attached to the seats that can swing out in front or over your lap. It looks like most of the seats were set up in groups of two; so that if you are on a date, you and your date will share the middle arm rest, and have your own individual arm rest on your outside arm. No bumping elbows or awkward silent arm rest battles with your neighbor! I think there were also seat groupings of 3… and possibly other combinations, but me and my boo went for the two-​fer.
I feel excited to have the nicest theater I have ever been to so close to my house. I can’t wait to go back and see something else. Another nice detail I noticed were the floors… the theater had wood floors in the seating area. It really is a nice looking theater.
I guess it would be a little silly for me to not mention anything about the video or sound quality, being a review of a movie theater, but I wouldn’t really know what to say other than the picture quality looked really good, and the sound sounded really good. I think you felt the rumble of the bass a little better in the big chairs than in your typical movie theater chairs, but it might of just been me wanting one more reason to say this theater is so freakin’ cool.
Now just don’t tell anyone this place is open yet so I don’t have to fight for good seats! :)
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UPDATE: I went again today and sat near the back, row F to be exact. My personal recommendation is to choose a seat close to the front. Reason being, whoever decided to install the exit signs decided to make them BRIGHT EFFING GREEN! Who does that in a dark room? It was seriously distracting having these two blaring green spotlights in the corner of both my eyes… one on each side of the theatre. Regal, I hope you are reading this and take my advice to install normal RED exit signs, or at least somehow dim the green ones. I’m not a scientist, but I don’t think it takes one to confidently say that red is easiest on the eyes in a dark room. It was so bad I would actually rather go to a different theater that isn’t as awesome if the front of the theater was unavailable.
That being said, I’m going to leave the 5 stars because the theatre is truly nice, and I hope they get enough feedback, or someone who has some pull at the theater actually watches a movie in the back and notices the freaking green lantern spotlights and decides to make a change.
…or who knows, maybe it doesn’t bother other people…
…the seats were still really REALLY comfortable.
FWIW, I went back to the Brambleton Regal Fox, and took notice of their exit signs… they were in fact Green, but very dimly lit during the movie. No wonder I never noticed them before.