$10 River Tubing

Very mean employees but good prices and the experience was okay and pickup on time. I don’t know if I would come back.

Staff was great. Jabo is the reason we will return next year. He was very helpful. Water was really cold but got used to it after a while. Definitely spend the extra to get a paddle. Some areas are deep but the water is slow paced and relaxing.

The water is dirty, the water is very cold (55F), and river is very monotonous. If you want to go tubing go to HELEN, GA.
We just came from this place. The owners were very rude. Our son could not join our party of 8 because his 5 year old son was scared to go into the water. First they only wanted to reimburse us for our son. I had to fight with them to get both reimbursed. Then they NICKEL AND DIME over one flipping dollar. they lied too, we did returned the connecting strap!

I’ve been there three times, and each time the service is HORRENDOUS. We thought we’d give them more chances but I’m fed up. You wait to go on the bus for 30+ min, then wait even longer when you’re on the bus so they can fit as many people as uncomfortably possible who are just arriving, then finally take off. The river is great, but once you get off you may or may not actually get a bus to pick you up. Our first two times we waited at the pick up for over an hour, and ended up WALKING back to the place. Today we actually had a bus, but it waited 45 minutes to make sure they could cram 3 people to a seat to make the bus full before making the half mile journey back to base. Absolutely terrible. Going on a 2 hour float? Go ahead and tack on another 2 hours of just waiting time for them to transport you a total of 3 miles round trip. I can’t say enough bad things about this place, can’t believe it’s still operating. Shouldn’t be too hard to put out of business.

Before you go, do some research on the water temp.
Here are my cons:
–paid for closed bottom, didn’t find out that they ran out and i couldn’t get one UNTIL we were on the river (really?)
–so I paid for closed bottom, got an open bottom, had a difficult time with the older cashier lady giving us a refund (a whole whopping $ 2), she was just reluctant to even believe us
–About this lady, I paid with credit and she claims she refunded me the $ 2 through square… which never happened. So really… how hard is it? I also use square… it’s not that hard. I hate technology incompetent people.
Something that made this trip miserable that wasn’t the fault of the company: I went in the middle of July, and the water apparently was FREEZING. I’m talking, sub 50’s water temp. Don’t believe me? Fine, go try it yourself.
Any pluses? I was able to chill with friends, bought a 40oz off someone also floating down the river for $ 5 (yeah, we were desperate), besides that… i don’t know.
Tips
–Get an oar. when I went, it was hella slow and asking someone to get in the water to push or swim is just out of the question.
–Get the straps, while you aren’t required to wear the life vest if you’re over like 8 or something, it’s still not enough to link together if you have a large group.
–Get the closed tube, that water was F*(#@&$*@#-ing cold. Like, seriously. It was cold. so get the closed tubes to make it bearable. If you have a group of 4, just get the 4 person float. It works out.
–You can float a cooler down the river, get a float for your cooler if it doesn’t float. Don’t have a floating cooler? Wrap like 5 pool noodles around your cooler. Voila, floating cooler.
–As for your cooler, no glass bottles.
–Now if you end up having an open tube like I did, here’s why the straps are helpful. Strap up with the straps and use the life vest as a floatation device for your ass and prevent yourself from touching the water.
Alright, good luck. Have fun. Expect shrinkage.

My cousins and I enjoyed our Cousin’s Outing here Saturday and we had an amazing time. We had a group of 15, the wait was not long by the time we paid, our bus was pulling up. Bus aint got no roof!!! LOL!!! We enjoyed!!! Ladies get a bottom the water is cold, but I will say it is not unbearable its nice and your body get use to it quickly. I can not wait to go back. Being that this was all our first time I expected more instructions but nope after they finished talking all we remembered was stay to the left after going under the bridge. LOL OH yea you like to drink be sure to bring a cooler and get an extra tube to place it in. We need two tubes :)
I am going back with my friends very soon and my nephews!!!

They gained my business back and also future business by giving me a fun time this year down the river with no problems.

Not enough parking and poorly organized. Staff give poor direction and wrong information to customers. When you nicely advise they gave you incorrect information they insist they are right. Can’t help some folks. They demand your drivers license as collateral for their tubes. Take my credit card just not my license.

Can’t estimate time to save their life. They told us an hour wait originally, but after an hour and a half told us we would be on one of the next two buses, which we weren’t. After that, we had them refund our money and left.

Pros:
–It’s cheap. You will not find anywhere cheaper. Period.
–They check your keys for you. Genius. No worrying about losing your keys on the river.
Cons:
–The equipment is not great. My tube had a hole in it and deflated slowly throughout the trip down the river.
–The staff is a little less than exceptional… When I informed one of the women working about my tube, she quickly blamed it on the rocks and brushed off my concerns. Despite my statement that I didn’t hit any rocks the whole trip, she seemed convinced this was my fault. Here’s a tip: buy better tubes.
Conclusion: It’s hard to mess up tubing. They drop you off. You tube. They pick you up. Easy. The kids I took had a blast, and it really wasn’t that bad of an experience. For me, courtesy and respect are HUGE, so that’s my reasoning for a 2 star rating. A little kindness goes a long way and in this case a little rudeness earns them a poor review.

Extremely disorganized and poorly run business. Waited over an hour for the 10:00 AM 2 hour trip. Bus was broken down. Managers failed to mention the rules and pick-​up times as our group waited 25 minutes to be picked up. Members of our group called multiple times and no one answered – luckily there was no emergency, especially in hypothermic waters! And they charge you to park, not per vehicle, but per person! Absurd.

We showed up and they could only do the 2 hour float because the rangers would not allow anything more due to possible bad weather in the area. Of course not a drop of rain. The people we dealt with were friendly and quick. The prices seem reasonable. If you are bringing a cooler you can rent a float for that or they will allow you to bring your own float for the cooler free of charge. I do suggest that you pony up and get the paddle because otherwise you will be at the mercy of the river. The buses are old and worn but that is not an issue because it didn’t take long to get to the drop off point. Its about a 2 minute walk from the bus to the water.

I had a great experience here, the only thing i could complain is yes they are slow, but i got a nice tube and a ride there so not much to complain! I also liked the other people in my «shuttle «group so that was nice :)

$ 10 River Tubing also known as AllSouth Tubing is a Big Disappointment! Slow service (close to a 3hr. wait) and the staff was very rude and nonchalant. Don’t waste your time or money at this place!

As someone else mentioned… you get what you pay for! All South Tubing, I guess is now known as $ 10 River Tubing (since the Groupon and emails say All South).
Interesting how they said they didn’t take reservations (after sending me an email that said confirmed), but yet the instructions on groupon say Reservation needed. Glad I took a screen shot of that also. Poor, Poor, Poor customer service. There is no reason for a wait of almost 3 hours. 1 hour… maybe. But 3? No Sir!!! All the money they take in, it’s time for a computer system (laptop, Ipad, something) to help them with check-​ins. Technology would make this so much easier. Even having a window for separate things: Reservations, Vouchers, Walk-​In. Or at least a sign with directions. Put some ropes up so people aren’t just standing in groups lost and confused. Consider actually doing reservations as you say are required and have the windows by first letter of last name. There is just an un-​manned table with a bunch of papers on it. Obviously the people who have been there before know the drill… but you’re forgetting about your first-​time customers. I brought a group of 20. We had people asking us how long we’ve been waiting because it was their first time too. There were people who came after us who went before us – the reason I was told is because they didn’t want to break up the group. Easiest solution is sometimes and apology, and not a bunch of excuses. And to lie to say the manager/​supervisor «Jeff» was not available – yet the man with «Jeff» on his shirt (yes, took a picture of that too) is standing at the window letting the poor girl try to answer questions she couldn’t answer. This is how you treat your Veterans?! This is just a poorly run business and needs some re-​structuring. Parking is terrible. There is no direction once you get there. Everyone and everything is just a gaggle.
Interesting how they said they don’t take reservations, and that my email that said «Reservation Confirmed» was an oversight. Guess the printed copy wasn’t good enough either, because after arriving at 2pm, we still had to wait in LINE for an hour… and then after the poor girl having to use a cell phone for each voucher, it was 52 minutes later. We waited so long, some of the guys had time to go to the store and back because each bus that took off was said that «yours is the next one». Really?! I lost half of my group because they got tired of waiting. And I don’t blame them. As a first and last experience, I should’ve looked at the previous reviews… but was trying to give them the benefit of the doubt and form my opinion. Oh well! Guess I’ve learned my lesson. I will definitely not refer this to any other Meetup Group if you’re looking for an outing for the group.
Oh yeah… Found this on the instructions for their groupon:
How to Use the Deal:
1. Pull up Groupon with our mobile app (or print it out).
2. Reservation required, call (678) 349‑6880 and mention your Groupon.
3. Visit
and complete waiver.
4. Present signed waiver and Groupon upon arrival.
5. Enjoy!
Not a pleasant experience. Everything is an «upgrade fee». I spent more money on extras than on the actual tubing. Luckily, I was able to get those fees back. Now, I need to go through Groupon to get my refund.
They don’t answer phones. I had to go back because my license wasn’t returned to me when we asked for refunds. Unfortunately, people had other plans on Saturday and could not continue to sit and wait. So, take the other people’s advice and go elsewhere. I hate to see such a great idea go south. But this one takes the cake!

This place is poorly run and unapologetically slow. The owner or manager runs this bussiness as if it’s a pop up shop. There is no technology to manage guest check ins, payments or groups. The desk staff is clueless to timing of trips for groups to go on their assigned tours and operate the process as a free for all. Beyond my group was tons of people asking the same questions in disbelief. The managers avoid discussing their failed system and will not apologize for their inability to maintain any sense of professionalism on behalf of the employees or the company. In my case, I attended this venue with a group of 18 to 20 people. We waited for more than 2 hours until we finally gave up on the idea of tubing and asked for refunds and/​or vochers. That was a secondary debacle in itself. Finally we all left disappointed and unfilled by the experience. After another 30 minutes of working through refunds and vochers, and nearly 3+ hours after our arrival the manager (Jeff), who happened to be standing behind the desk the whole time quietly while a young lady who was clearly confused tried to respond, did not say a single word to us as patrons. Not even a simple apology for the horrid experience.
Here is my note, if you know of a different tubing location: use it! This place is not worth the headache or the wait.

I don’t know if it was the day or location, but volume is a lot lower than my usual experience tubing in Helen. Unlike in Helen when the buses come all the time, we waited a good 30 minutes before someone came and picked us up.
We got two open tubes and two bottomed. The closed one’s are an extra two dollars. However, when we got to the river, there was a shortage of bottomed tubes. I don’t know if this was a mistake on their part or someone changed their mind during the ride, but one of our group members ended up with a bottomless tube when he paid for a bottomed one. I feel like this is something management sees often and should account for.

Used the shuttle service for a $ 10 shuttle with my kayak. Fishing was good, dropoff was smooth. However, I’ve been sitting at medlock bridge for an hour and 45 minutes waiting for a shuttle ride. I’ve called their office 3 times and they continue to insist that a shuttle is on the way. Supposedly the busses run every 30min, so by my rough calculations there should have been at least 3 shuttles by now. Disappointed to say the least.
Update: 1:58 total waiting time. Driver was apologetic and was sweating, so I can tell he was working hard… Still ridiculous.

The company was very flexible with our changing group sizes and the weather and rain delays. We got on the river with our group of 22 and it had just rained so the river was misty! We had a great time and the company was flexible and allowed us to just call them when we actually got in the river at our own pace.
The bus was ready and waiting when we were done and we were shuttled back quickly!

I think of river tubing as a fun redneckian activity but it was actually invented by Princess Chumbhot of Nagar Svarga of Thailand in the middle of the 20^th century. I say this because while I share a number of attributes with poor mountain people the world over, other folks are too high falutin’ to enjoy $ 10 River Tubing and are more suited to hit Roswell and their $ 30 offerings.
It says all you need to know in the name. What the hell do you think you’re going to get for $ 10?
Customer Service? It’s teenagers and the occasional adult working out of a hot trailer on the side of the road.
The parking lot? It’s not paved, but it won’t kill you. Park in the back and everything is going to be just fine.
The add ons? Yeah, you have to shell out $ 2 more dollars so that your precious, unaccustomed rear won’t touch the icy river water. But if you don’t mind losing feeling in your cheeks, it IS $ 10.
Transportation runs about every ½ hour. It’s not a fancy shuttle. It’s a short bus. But unlike high school, no one will humiliate you for the shorts you’re wearing.
As for my needs, $ 10 River Tubing suits them just fine. I pick up a bucket of spicy chicken at Popeye’s and shoot the hooch with a drumstick in hand. Like a boss.