American Furniture

Is there an option for no stars? I spoke to Carl asking about a couch I saw advertised online, and he was irritated with his inability to market saying things such as «I have way too many advertisements.» As I waited patiently for him to find the couch I was looking for online and told him what color it was to help the process, he replied «I’m sorry but I don’t think we are going to get along» and hung up. Do not waste your time and money at this place!!!

Let me begin by saying that the employee who was helping me, Erin, was very kind and helpful, so this complaint is in no way a reflection of her. I am currently at American Furniture trying to buy some living room furniture for my parents. I found a 3 piece table set for $ 60, was set to buy it… I left to my sons school to bring him lunch, and upon my return the price jumped $ 20! The sign on the tables said 3 piece set for $ 60, the paper the woman wrote my information on also said 3 piece set for $ 60, then she said it was marked wrong. I told her that it wasn’t my fault they were not marked correctly and that they should honor the price that was on it, which any GOOD business would and apparently whoever is in charge refused… she then stated that the store is very unorganized, things have several different prices and it was in the process of being organized. She took it down to $ 70 because of «damage» and I am reluctantly buying it because my parents are in need. I have pictures proving the original price. I wouldn’t recommend anyone else come here. I really felt like it was a bait and switch. I really hope that extra $ 10 that was taken from me was worth losing a new customer and several potential customers that I was starting to refer here. I’m very disappointed with this transaction.