Coomes Air Conditioning & Heating Service

Lady on the phone told me that they were too busy. Not that they could get to me at a different time but that they couldn’t take my business. She didn’t even ask what I wanted! Must be nice.

Coomes did a great job and were honest to their word in all regards. The entire business transaction, beginning with a phone call, was pleasant. Firstly they were able to service our air conditioning immediately (day of call). They showed up on time and quickly got to work. The technician, Victor R, was very kind and respectful and as asked of emailed all corresponding paperwork immediately following the service. Also as an added bonus the work truck was marked clearly and the service was reasonably priced.

Called them at 3:50PM, and they were able to send someone out by 5PM same day. Our guy was extremely polite and diagnosed our problem for $ 40 (standard flat fee) and then discussed what the issue with our heating problems may be. I’m a very inquisitive person but know nothing about heating and air but he spent the time to type about our time of electric system versus a heat pump and explained other questions about heating tips to keep the house cost effective without any signs of agitation, although I’m sure it was past his clock out time. Great service! Fixed our problem, and enjoying the heat now! Definitely recommend!

Referred by a neighbor and I have since referred them to another. Nothing short of super!
I had major problems with one of two HVAC units. Coomes found an affordable solution. A few days later, another part failed and they came back and tried to charge me less than it cost them for the part because they felt bad about my situation.
Victor performs most of my work and supervised other visits. He even returned a couple of days following one visit, climbed onto our roof to make sure the work was done properly.
I can’t say enough about their sense of service.

Very disappointed in their service. Called them out for yearly service and all they wanted to do was sell me a new unit complete with a printed PowerPoint presentation showing me why I needed a new $ 10,000 unit. $ 80 later all they did was unnecessarily change a filter (mine was still white). They didn’t even address my concerns.

I discovered this great place last year. Needed someone to properly seal that ac/​heat tubing things in the attic. I began to explain heating problems in rooms facing north and they had great suggestions. We did some and was amazed at the difference in airflow. These people are REAL people, not fake. If they need to research something they aren’t familiar with they do it. They don’t dance around and charge you a arm and a leg. The staff is VERY polite. Even had a guy come in full of tattoos and could probably pass for a gang member but he was the most polite, respectful and very knowledgeable on ac/​heat systems. It was a pleasure to have him and everyone else from the company come to my house.
Had Mario at my house recently to take a look at a issue with my humidifier. While troubleshooting he noticed water backflow coming out through some overflow thing. He got something from his truck to blow out the blockage but then decided to take a look at where it drains in my bathroom. There we found the problem. The drain tubing thing was completely blocked with junk! it was so gross. I was so thankful that Mario went above and beyond to find out the root cause of the overflow leak. He could have easily told me to get with a plumber.
I plan to get on their maintenance plan so they can make sure my system stay in shape. The cool thing with these guys is they also provide me with replacement filters. good quality ones too. cool!