Vip Nails

I love Quan he is great with nails and is very creative. He uses medical grade products also. I have been going to VIP for 9 mo and have a standing appointment every two weeks. I love Quan however…
I give VIP three stars maybe two because the owner Paige (Quans sister) is a bully to Quan and is very unprofessional, it’s a shame. I also purchased a gift card for one of my employees for her graduation gift. I had it for two weeks and the day of graduation I decided to clean my car and accidentally threw it away!!!
I realized this at the graduation party, after agonizing over my stupidity I decided not to leave the party to go dumpster diving because I was positive Paige would honor the gift certificate. Well that wasn’t the case. Paige said she would not help me out and she didn’t keep track, I asked her twice. I didn’t want to cause a scene (Paige was with a client) so I left.
I own a very popular hair salon in town and would never treat a guest who is loyal with reoccurring appointments or any one that way. I would honor the gift certificate. I also send flocks of people to VIP since I am asked EVERYDAY where a good nail shop is. My employee does the same. BOO AND THUMBS DOWN TO THIS BUSINESS OWNER!!!
I honestly don’t think I will be back.

I was visiting friends in Durango and desperately needed to find a nail salon to fix the horrible gel fill I got in Moab Utah a week ago. I got immediate walk in service. They greeted me and showed concern for my situation. My nails looked gorgeous when I walked out of the salon. If I had gone here, I wouldn’t have gotten a nail fungus absolutely the fault of Lee Nails in Moab. Thank you for making my nails pretty again.

The window says, «walk ins welcome» not true! There was so much tension when my sister and I walked in. It seemed that they had a concern about walk ins and appointments. The guy doing my sister’s toes was rude, (don’t know his name), he never introduced himself, when he was done, never said thank you. The person that did my toes was nice and did a good job. Went back the next day to have my sister’s toes redone, «Tony» I believe was he’s name, was offended that we told the manager, what a bad experience we had and continued to argue with us. Needless to say we will not return to «VIP» Nails.

Tried this salon out since I am new in town. Very unimpressed. Had pedi and no chip nails done. Services were really rushed through. Came to remove gel and had to pay for it. Never heard of such thing. I was told that if I wanted to reapply it would be free. I would have come back, now I am not. They just lost a costumer!

Yep, they’re that good. Every manicure is perfect and the manicurists really know their stuff. I tend to break nails. VIP is great about mending them. They use very professional techniques and my gel mani’s last 2 – 3 weeks. Of course, by then they’ve grown out and I get to choose a new color or stick with a favorite. I always try to get in with Ethan (one of the owners) because he is so meticulous and experienced. His wife Paige is great too. There is little doubt that VIP Nails is the best nail salon in town… so make an appointment and be on time, cause they get really busy, though they try to take as many walk-​ins as they can. Now I can wash dishes, garden, do chores… everything and I have rock hard, beautiful nails!

I really want to give this place one star so that it is not so busy but that wouldn’t be fair. Just moved to Durango and I am happy I found a place that is comfortable to be in and they treat their customers great. It says walk-​ins are welcome on the door but I highly recommend making an appointment because then you get right in. Once you are there you will realize why they are so busy. They’ve earned it. Kevin gave me a pedicure and was so pleasant.

We were visiting from out of state for a wedding. I called for two girls’ mani/​pedi appointments and they got us in the same day. The girls were very impressed with their pampering. For $ 25 each they were treated to pedicure and manicure, complete with special designs. The staff was very friendly and even gave the girls a water bottle and bag of goldfish crackers! That was an unexpected treat. Clean, with friendly staff.

I was in Durango for spring break and my friends and I decided to treat ourselves to a mani & pedi. We saw VIP Nails and gave them a try. What can i say – awesome experience!!! We didn’t have an appointment but they were able to accommodate us. Friendly attentive staff, clean salon and big selection of gel polish. My tech, Lannie did a great job on my pedi & gel mani. Definitely will return if I’m ever in town.

Tried them out based on a friends suggestion. Big Mistake. Worst Mani/​Pedi ever! I had my nails done just a few short days ago and my polish is already chipping. Paid for a sugar scrub mani pedi service the guy they assigned to service me was more interested in getting me out of his chair than the task at hand. I totally get that they were fully booked for the day but come on! No hand massage, no cuticle treatment, no lotion, left with callouses in my feet and had to touch up my toes after he stepped on my foot while he polished my fingernails. There are better salons in Durango. Don’t waste your time or money here. Back to the Spa Shop I go!

I have pink and white artificial nails. I have had fills a various salons, but the one I had at VIP is the best I’ve experienced. Fast service and a beautiful result.

Well I think the guy doing my nails was on serious drugs as in uppers! And he charged me $ 60 for a gel mani and regular pedi so I said something and he said oh sorry and hands me $ 5 back? Although the other people working there seemed normal this guy was weird and he tried to rip me off! Don’t know his name but he had a tatoo on his upper arm.

Recieved a gift certificate for this nail salon… used to go here when we first moved to Durango. Had an appt. sched with Paige. she was sick. Had this happen to me a few other times… and no one called to say she was out — which is why I stopped going there. Had someone else do my manicure/pedicure…worst job ever :-(Just didn’t seem like he cared… and rushed thru the procedure. Disappointing… I was really looking forward to a nice relaxing time.
At checkout — they forgot to «use» my gift certificate and charged me an extra $ 30 which I wouldn’t have known about if I hadn’t asked for my receipt… :-(No one in the shop was able to void the transaction and they were not very accommodating about straightening the issue out. I finally told them to give me $ 30 cash and that was it… Wouldn’t recommend this salon :-(

I’ve been having my nails done for over 20 years, had them done in the «big city» and here in Durango and I have to say VIP has been the best of them all. I needed an old set removed, no pain, and a new set put on. Not only were they done PERFECTLY but the people were friendly, the salon was clean and they had a good choice of products and polish colors. I am now an avid fan of this salon and a new loyal customer.

Yep. They really do deserve all those stars. I am visiting from out of town so I Unilocaled a good spot to get a pedicure and change the polish on my nails. VIP had the best reviews plus word of mouth had their name coming up every time. And Kevin deserves all those stars. He was great… and got it about my ticklish feet. Thanks Kevin!

I came here with my mom while I was visiting and I have to say it is probably one of the best places to get a Mani/​pedi. The gentleman who did my pedi joked around and made me feel more comfortable. I have a hard time letting people touch or look at my feet due to all the surgeries I have had over the years and this gut made me feel at ease! Thank you VIP nails!

After my original review the owner wrote me and offered to fix my pedicure. I went back and it was exactly what it was suppose to be. My pedicure was very relaxing and I even got a manicure while I was there. I left feeling really good. The salon is very clean and relaxing.

I wrote a review for here saying my experience wasn’t great. I received a call from the owner almost immediately afterward with her apologies and an offer to redo them. Good service!

I love this nail salon!
A few reasons why:
–Always friendly service
–Tom is fantastic with Shellac! My nails looked amazing!
–They include a beverage with your visit
–Salon is always clean
I will not go anywhere else in town!

I love this place!!! The employees are always so nice and friendly and really work hard to give you what you want. I’ve been to several other nails salons in the area and this one is by far the nicest and cleanest… i refuse to go anywhere else !!!

Nice massage chairs, complimentary wine (white zin, but still), and friendly staff that talk and joke around with their customers.