Amen Carpet Cleaning

The downside they were over an hour/​half late, they did call a few minutes past our original appointment time to let me know. Then about an hour later I got a text telling me they would be even later. When they arrived it was a quick pretreat, steam clean and asked them about an small area rug (since my Groupon was 3 rooms/​hall and I had no hall to have done plus more than an hour/​half late you would think they would have thrown it in) I paid $ 25 which was reasonable so I paid it. The carpets are cleaner than before. Smells better.

Dennis and Angela did a great job of cleaning my carpets today. They arrived on time, inspected the carpeting and explained their service. They then went to work in a professional and efficient manner. Working with 20 year old carpeting (and I have pets) made the job extra challenging but they were committed to doing the best work that could be done with my aged carpet. Friendly and helpful, would definitely hire them again. Count me in as a very satisfied customer!

I had purchased a groupon coupon from Amen for carpet cleaning. They did a walk through and then marked the Groupon as redeemed. They said they would go out to get their equipment and then I saw their truck leave. They did not perform the services. I was tricked! They require clients to vacuum prior to arrival and move the furniture. I went through all this prep work only to have them not do their job or even inform me that they could not do the job. Highly unprofessional! Do not use them.

Arrived on time, explained everything they were doing and also did a final walk through. They were able to get a stain out that had been on the carpet for at least a few years from the previous homeowner. Found them through Groupon.

After the great job they did from the Groupon, I called them to do a cleaning for 2 bedrooms and stairs (no Groupon and still reasonable rates). This time I got scheduled when I needed it and the results were still great! I had some pretty dark stains on a very light tan carpet and they did their magic and got rid of every stain except the gummy stuff which I didn’t expect to come out. They even used a small brush to make sure each step was clean on both the step and rise.
Again I would highly recommend them!

I should have read the other 2015 reviews before I bought a Groupon for their carpet cleaning services. I have never dealt with a business that operated like this. I suspect they are not a real business and simply a scam. However, I don’t understand why they even bothered to reschedule over and over. I was very patient, with about 5 times of having to reschedule. Twice I moved all of the furniture and vacuumed as they requested, and they never showed up, always with a «good» excuse. There are many companies out there which I’m sure will show up. Unbelievable. They will soon be out of business I suspect. I have complained to Groupon and am getting a refund.

After the no show from Amen cleaning, see Kim Halls post, I have left 2 messages for Dennis to call me. 5 days later still no call back. Do not waste your time or money on these clowns.

Purchased a Groupon for carpet cleaning provided by Amen Janitorial Services. The scheduling and information provided by Angela was great – super easy and very informative. Then cleaning day came and they were a no show. I called 20 minutes after they were due to arrive and was told that the GPS was sending them in circles, so they had gone onto their next job. I asked why they hadn’t called and Angela just said «The GPS had them driving in circles.» Its 2015 and I don’t live on the moon. A simple phone call and I could have gotten them here; but not only didn’t the driver call me, Angela didn’t call either when they couldn’t locate my house. I had to call them! So, now I’m sitting here looking at three rooms with furniture piled on the beds and dirty carpets. NOT HAPPY! Too bad Dennis hasn’t hired people with some decision making skills and initiative. He wasted his money this morning paying workers to drive around for who knows how long — without providing any service and getting an angry customer. Dennis, a very important marketing concept… happy customers tell one person about their experience, unhappy customers tell ten. In 2015, I only have to tell one and the whole world knows… technology, its a blessing and a curse!

Very easy to work with. Friendly, on time, confirmation phone call and the carpets look great! Plus their product is green and safe for my family. Highly recommend them.

Excellent to work with.
Arrived in a timely manner, were in and out in no time. Performed a great job and prices were great. Very honest. Highly recommend! Our carpets look amazing!