Clayton’s Cross Creek Bp & Auto Center

Last Friday I was headed out of town with my dog for a week long vacation. Right when I got just north of Durham my car suddenly broke down. I quickly did a Google search and this Auto Center came up so I gave them a call. After describing my problem on the phone they were quickly able to tell me what the problem probably was. The shop quickly called a tow truck for me and within 30 mins I was at the shop. They made me feel comfortable from the get go, and even welcomed my dog.
I was sitting in the shade with my dog and the owner came out a few times to keep me up to date and even played with the dog a couple of times. They explained everything they were doing to the car and had me back on the road in absolutely no time (2 hours from when my car broke down). If I lived in Durham I would certainly go back again.

my brakes locked just a mile from this station. They said they’d «check it out» and let me know what it would cost to fix (an estimate). They did not say a WORD about charging me a «diagnostic fee». Next day, they call with a repair total I can’t afford. Then, they wont release my car to the wrecker until I pay them FIFTY BUCKS. Completely dishonest. And they left the speakerphone on as they moved me from person to person trying to get my car out of there without walking ten miles, and I could hear them LAUGHING AT ME over the phone.
DO NOT TAKE YOUR CAR TO THE CROSS CREEK BP!