Eric Davis, DDS

I was a patient of both Dr. Davis locations in Durham and Hillsborough for about 3 years now. I will never go back to the Durham location. I recently went in for a cleaning and my regular hygienist was out on vacation. Big mistake, I got stuck with a new person, Shaniqua not sure if that was her name. She decided I needed scaling on my teeth, she also huffed and puffed during my whole exam, she cut my mouth (I said ow, she said do your gums hurt that bad? I said no you are pressing down too hard.) It took her several times to get my x rays correct. She said I needed scaling on 5 of my teeth. The Dentist came in who decided only 4 of my teeth needed scaling and of course the typical lecture about flossing. She also decided against cleaning my teeth b/​c she claimed that she didn’t want to bacteria to get into the pockets I had in my gums. I schedule my appointments for the scaling and talked to my husband who told me I should get a second opinion. I go and get my second opinion today, I actually do not need scaling, the hygienist could tell that the hygienist at Dr Davis office did not scrape my teeth correctly and commented on the bad x rays she took. They agreed that I def. was not a candidate for scaling. Dr. Davis office still filed this to my insurance so they got paid for a cleaning that actually did not happen. Needless to say they lost a patient and its too bad b/​c I just referred a colleague over to this office who also had a bad experience with this new hygienist. I saved 300 dollars today, if I took the advice of the newby hygienist i would have had an unnecessary procedure done on my teeth in August. So shame on this office. Never again.

Terrible!!! I went to Eric Davis and had 4, four, veneers applied to my front teeth — BIG MISTAKE!
2 of the 4 veneers came off at the same time because they were not properly cemented on. One broke into pieces and had to be remade and the other was cemented back on. I was charged to have the broken veneer remade. The temporary veneer came back off about 3 times and it seemed I was going to the dentist weekly. The last time it came off I just waited for the permanent to come in
An expensive, custom, night guard was the answer I was told. I was told that there was «obvious» wear on my teeth from grinding at night. I found it strange that the dentist that discovered this was the ONLY dentist who told me that and since I’m 52, I’ve seen at least 12 dentists so far. I said that the veneers were not properly cemented on. Their reply was that the dentist who put on the veneers was no longer at Eric Davis so they didn’t know if that was the case. They insisted that I pay! I told them that they need to honor all dental work done at their office, regardless if the dentist is still employed there or not, Eventually I won, but I had to be firm.
The same dentist who discovered the grinding problem ground down one of my front teeth to the point that no veneer will ever stay on. I have since switched dentists and the veneer that dentist at Eric Davis put on has come off twice and cost me $ 200 to have it cemented on by my new dentist. The new dentist has told me that the tooth was ground down to the point that only a crown will stay on! AND that the type of veneer put on the front tooth was not the correct veneer for that application.
Today, I received a bill from Eric Davis, DDS. Apparently, I still owe them $ 22 for fixing their mistakes. I called their office and they were not helpful.
So I spent over 3K to have veneers put on and about $ 500 to have them recemented back on when they came off. b One veneer was so badly done that I will need a crown to fix it at the cost of another $ 1000. My front teeth were in good shape prior to the veneers and I got them to fix minor spaces. I’m not saying that Eric Davis dentists create problems to get more money– it’s possible they just have incompetent dentists! And apparently, I still owe them $ 22.
I changed dentists and I wouldn’t recommend Eric Davis to anyone!

Had to wait 23 minutes after set appointment time to be called in. No apologies or even any acknowledgement for the delay. Perhaps there should be a charge back system where the dental office has to pay the patient when there are delays.

I have been going to the office of Eric Davis, DDS, every 6 months for about 1.5 years. A co-​worker recommended it. Today, I had a routine 6 month dental cleaning appointment with Lindsay (RDH) and she is the reason for this review. Lindsay is a great Dental Hygienist! She has a well developed technique and a steady hand — she’s gentle yet thorough — she’s knowledgeable and offers tips for best cleaning results and maintenance — she’s personable and cheerful — and she makes my visit in the chair a positive one. I am very satisfied with my overall dental experience, and this is based on comparison from 2 past well known dentist offices in uptown Charlotte, NC.

I am new to the area and this dentist was the only convenient choice of the dentists that participate with my insurance provider. I will be changing or dropping the insurance at the end of the year so that I may select another dentist.
The reception area is completely open to the waiting area — there is absolutely no privacy with your personal information. And patients in the waiting area can hear entire phone conversations with other patients. The hygienist talked non-​stop through the entire appointment and did a half baked job of cleaning my teeth. The dentist did even less when he arrived for the check up — he performed none of the checks and screenings that I routinely received from my previous dentist. I had to remind the dentist to look at the x-​rays that the hygienist had taken earlier.

DO NOT GO TO THIS DENTIST!!! If I could give him a zero I would. I made the mistake of letting Dr Davis do implants. After several trips trying to get them correct, I had to find another dentist and start all over. This made a tramatic experience much worse and much more expensive. Plus his office staff is very inefficent. They tried to bill me twice for proceedures.

I went to Dr. Davis’s office last week to have my wisdom teeth looked at, and while I do not doubt that all the dentists there are capable and well-​trained, I have a couple of qualms with their business ethic– When extracting wisdom teeth, it is common practice to use some kind of sedation so that the patient doesn’t remember someone ripping out their teeth. Apparently, this dental office does not offer sedation of any kind! The whole experience was traumatizing for me, and I have to urge anyone trying to get wisdom teeth removed to NOT go to Dr. Davis’s office. My dentist was Dr. Barton, who was very kind and very efficient, but did not walk me through the process at all even after I told the assistant that I had never had a surgery of any kind before and that I was absolutely terrified. They gave me a topical anesthetic, and then went into my mouth with something (which turned out to be the Novacane needle, but what do I know if I’ve NEVER HAD SURGERY BEFORE…) and I spoke around her finger; «Um, I can still feel everything» and she laughed and said, «Oh, it’s okay, we’re numbing you now.» That would have been nice to know. They shot me up with Novacane, which hurt incredibly badly and actually made me cry, even with the Lidocane used to partially numb my gums. I swear she shot the Novacane into my cheek (why, I have no idea) and when she came back, she went to start the surgery without even checking to see if my mouth was numb in the right places. I cried out in pain and immediately raised my left hand as she had instructed me to do if I felt any pain. She gave me 3 – 4 more shots of Novacane, which I felt completely (and definitely shouldn’t have, considering how much of it I’d already had– only reason I could think of for this was that it was given completely in the wrong parts of my mouth) and was left alone for the numbing to take effect. I was shaking, in tears, and worrying if I would be able to calm down enough for them to actually perform the surgery. When I mentioned this to the dentist, she said «Oh, why didn’t you tell me, I would have called in some Xanax or Valium!» Um… how was I supposed to know? And I didn’t know that they didn’t offer sedation until I called the day before to ask what kind and they said they didn’t offer it at all; Might I add, on their website under the extraction procedure it says:
«Based on the preference of the doctor and/​or the patient, a local anesthetic could be used to numb the areas where the teeth will be extracted. Others will prefer to go under a general anesthetic so that they will be sedated during the procedure. «
So. She came back and started hacking again and I could STILL feel it!!! At this point I was completely in tears and ready to get out of the chair and go home, but my teeth were halfway out so I stayed put. I whimpered once she got closer to the root of the tooth, because I could definitely feel it, so she gave me a couple more shots of Novacane and proceeded right away with the rest of the procedure. I felt it, but kept my mouth shut because it was bearable pain and I just wanted to get the hell out of there.
The point to this long and whiny complaint is that regardless of the practice, I do not think they should be allowed to offer tooth extraction without proper sedation, by nitrous oxide or any other method. This could have all been avoided had I been properly sedated. You’re not supposed to remember someone yanking out your teeth. And for someone like me who does not trust medicine no matter what, to be sitting in that chair terrified that with one wrong turn I would be blinded with pain was absolutely awful. I mean, come on.
I’m sure their cleaning and checkup services are great. But I will never go to this office again, and I will probably end up reporting them to the Better Business Bureau for what I think is bad practice. Just warning you; don’t go here!

Dr. Davis is FANTASTIC. I was petrified of the dentist until i found Dr. Davis. He and all of the other people i’ve met there are awesome. They have been very sensitive to the fact that i am a pansy and ive had nothing but great experiences. I would (and have) recommend Dr. Davis to any and everyone who has teeth and needs to see a dentist!

I have been coming here for 4 – 5 years now and he is a great Dentist. I always can get in for an appointment. Everyone is friendly and my hygienist Crystal had been cleaning my teeth for years and she is so awesome!

I needed to find a new dentist in Durham and a coworker of mine goes to Dr Davis. It is close to my house so I figured I’d give it a shot. I was able to make an appointment with no problem. The staff was very friendly and attentive. As someone who works at the front desk in a doctor’s office, I’m usually overly critical in this area, but they were fantastic. They had already verified my insurance before I arrived and were able to answer any questions that I had. I was called back for my appointment within a few minutes. I had a very friendly and personable hygienist and an overall great visit. They were able to find me an appointment while working with my schedule for me to return for a follow up. My next visit was just as great. I would recommend this practice to anyone looking for a dentist that has a great staff and runs like a well oiled machine.

I have been seeing Dr. Davis for about 4 years now and have never had a bad experience there. From day one, I was greeted by friendly faces and a knowledgeable staff. As someone who REALLY loves his soda, they know me quite well…
Appointments are getting a little harder to come by lately — obviously word has gotten out about Dr. Davis’ practice! When you make an appointment, you rarely have to wait more than 5 – 10 minutes to be called back, and the services are performed quickly but thoroughly. I work close to the office and have even gone in for a couple of visits during a lunch hour.
Since I have been a patient, Dr. Davis’ staff has been growing, adding both new hygienists and new dentists. I have been seen by most everyone in the practice, and have always had just as good an experience as with Dr. Davis himself.
The practice has just moved to a new, larger office, so I would imagine they are still accepting new patients. If you are looking for a dentist, particularly in the RTP/​Southpoint area, I would definitely recommend calling Dr. Davis right away.