Harris Teeter

This has been my favorite grocery store since moving back to Durham. They have a better selection than anyone else around here. They have some awesome deals on occasion. For example ribs will fairly frequently go on a buy one get one free sale. It’s always clean and well kept.

Groceries are pricey here, but the breakfast special is not! Breakfast is available 7am-​10am. I usually get the Breakfast Sandwich (bacon or sausage, egg, and cheese) on a bagel, croissant, or biscuit, which is only $ 2.49. If you add orange juice, it’s only $ 2.99 for the combo! Quick, cheap, and delicious. Try a cinnamon roll too while you’re at it!

HT can be expensive… but it’s worth the extra $ because the employees at this location are wonderful. Caroline and Elijah are star employees. Every time I visit the store Caroline remembers me and speaks to me. I feel comfortable shopping here since all the surrounding stores have really fallen apart over the past 10 years. Things may be pricier but the quality of produce is much better than Kroger and Food Lion nearby.

The selection sucks, everytime I go in they never carry I need, plus everything is more expensive. I will continue shopping at Kroger

This was one of the largest Harris Teeters i’ve ever been to. I enjoyed my visit there the shelves were fully stocked and the staff was friendly.

Okay so this HT is better than many of the others around R/​D/​CH in that it seems larger with a bit more to choose from. They also opt for the more economical sushi, which I’m all for. The others only have 10-​dollar specialty rolls and I just want the bare basic ones for 8 bucks. It stinks less, has a bigger bakery, and better looking things including employees than the other stores around the area. Otherwise it seems exactly the same as the others. Just a grocery store that doesn’t make you question what you’re buying as bad as Food Lion.

HT’s Pharmacy
If you’re looking for the most courteous, caring, compassionate and caring pharmacy in this area, you can do no better then the two young professionals working at this location.
Jeff & Rebecca are the best I’ve had the pleasure to have dealings with regarding my wife’s and my needs.
They go above and beyond to assist and help in every conceivable way. All I can possibly add is you are both great, professionally and personally.
Thank you both.
Craig Smith & Kelly McCormick.

Overall their produce and selection are better than food lion. But make sure you check the expiration of the yogurt! Stuff that expired 1 week ago was still being sold on the shelves!

This particular Harris Teeter is a store built around kids for the benefit of parents. From the «families with small kids» parking spots that are even closer than the handicapped, to the welcoming, getting-​to-​know-​you staff, this grocery store is tops. By the time your kids have hit every sample stand from the fresh fruit over to the bakery — including the big old «Dragon Cookie» every child gets for free, they will be mellowed out enough for you to get the real shopping done.
I’ve had to pull the store manager to side several times to tell him about some little off-​hand kindness his employees have done for me and/​or my kids… up to and including begging a dosage cup off the pharmacy with which to give my infant daughter a little sip out of the water fountain.
YES, you can find a cheaper loaf of bread at Food Lion, and if you NEED a cheaper loaf of bread, you should go there. If you are, however, a middle-​of-​the-​road American parent, and you value service, hospitality and safety above a dime, a nickel and three pennies, then it is completely worth the eighteen cents extra to take your kids to the Horton Rd. Harris Teeter.
Ask for a balloon, they have plenty.

I really like this Harris Teeter, they have a great wine selection! My only complaint is that the staff in the deli/​bakery can benefit from some training on hand hygiene. I usually get my bread sliced and most of the staff never change their gloves. One day a lady was cleaning with a rag and she took my loaf and sliced it and when she gave it back to me the bag was all wet and there was moisture on the inside of it … gross. I had to leave it, the bread is already almost $ 5. Usually have some pre-​sliced if you go early but when I do have to get one sliced I dread it and have to scope out who is working. One guy is very good about it, he will even make sure you see him change his gloves. Other than that, it’s a neat place and I believe it’s 24 hours, don’t quote me on that though.

This location generally has good selection (including beer & wine) and is clean, well organized, and well-​managed.
I’ve heard others complain about the customer service at Harris Teeter being awful, but this location does not suffer for this at all. The folks that work there have, without exception, been very friendly and attentive. What I really like is that they almost always open new lanes if more than a couple people are waiting in any single lane (the store manager even came out and ran a checkout lane to get us out once).
For some reason though, they are, from time to time, missing some items we’d expect to find in a major grocery chain like this. It is especially comical when you get a coupon at checkout for an item they don’t even seem to stock on the shelves.

Gosh I love Harris teeter. I know it is a bit of an odd review, but I love how they make their sales so easy to review, the employees are very friendly and approachable, the store is clean, and the food is fresh.
The closest super market to me is a Kroger, but I will gladly go out of my way for a better experience such as this.
Oh and there are always sales, thats just great!

I’ve been going to this HT location since it opened (two or three years). It’s the closest grocery store to me. Since I have been going for awhile, I have gotten to know some of the staff and they are very friendly. It’s nice to go in and have a chat with them.
In general, I have had many positive experiences with the staff. Recently, I was in the meat department looking for cornish hens. There were none out. I spoke to an employee who said they had just received a shipment and the hens had not yet been put out. He told me to go ahead and shop and they would be waiting for me when I was done. Sure enough, I went back to the meat department on my way to the register and they had pulled them for me. Instead of just handing them to me, the gentleman wanted to know if the size was ok or if I needed some that were smaller/​larger. I find these type of interactions to be typical and not the exception.
The selection of items at HT are good. Rarely do I have to go to another store because HT didn’t have what I needed. I even found organic shortening there when I needed it! Sometimes they seem to have things that I think they won’t. I would bet that if they didn’t have it they would try to get it for you. I can’t say that 100%, because I’ve never experienced it, but they strike me as the kind of place that would do that.
The only area I think they could improve in is with bagging. I like all my cold items to be bagged together. Meats should be bagged together or separately. It’s pretty normal to find my cold items relatively together with some spread out over other bags that contain non-​cold items. Sometimes the meats get bagged with items that are not meat. Sometimes I get to the car and notice that they have made one bag pretty heavy and while I can lift it, I have had more than one bag rip open on me (thankfully the items landed in the car and not on the ground).